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McCombs Ford West

San Antonio, TX

4.8
2,021 Reviews
At McCombs Ford West, you'll find an incredible selection of new, used and Certified Pre-Owned Ford vehicles, as well as Ford finance specialists who can help you get the lease or loan you need. We're the No. 1 Mustang Dealer in Texas, the city’s only Roush dealer, and have a huge selection for you! Plus, you can come to our Ford dealership in San Antonio, TX, to get expert Ford service and Ford repairs. Visit our San Antonio Ford dealership, located at 410 and Culebra, and remember "Simply the Best!"
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7111 NW Loop 410

San Antonio, TX

78238

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Showing 2,021 reviews

April 06, 2019

Happy camper Normally I don’t like car sales men but George was an easy person to deal with and paco help with the paperwork so it was easy More

by Pj123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George and paco
April 03, 2019

Quick, no hassles or gimmicks, and professional staff. JD was fabulous to work with. I told him what I was looking for and he paired me up with the perfect F2 50. He’s very knowledgeable and very professi More

by G2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Majd Tabrizy
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2019

Purchased a nice Ford Edge (Great customer service) Great customer service and professional sales person who made it a painless process in purchasing my new Ford Edge. She was very polite and knowledge More

by Joe "Eagles" Fan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Toya Steward
March 30, 2019

Great salesperson It was my first time purchasing a vehicle and well put it this way my credit isnt really good and instead of just xxxxxxxxxxxx they helped me with eve More

by Markrodr21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tammy Grider
March 29, 2019

Shopping at ford west I would like to start off by saying that ford west will work with u till ur satisfied and in a brand new vehicle, we had the honor of working with a g More

by Truckman890
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Krystal Schrock
March 29, 2019

Great experience. First time at this dealership. Salesman was very friendly, knowledgeable, and helpful. Will definitely be a repeat customer. He was able answer all of More

by Excaliber,1911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Majd Tabrizy
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 25, 2019

Great service by Adrian Arriaga Adrian was very knowledgeable and courteous in the sale of the F-150. Adrian was not the person responsible for my initial survey. Keep in mine that More

by Serlin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adrian Arriaga
March 22, 2019

Professionalism at it’s finest! I recently purchased a 2019 F-150 from McCombs Ford West. My salesman was Rene Velasquez. He was a true professional and he had my and my family’s bes More

by Graham2910
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Higginson, Rene Velasquez, Alex Velasquez
March 21, 2019

Problem with New Truck Purchased on a Monday, returned to dealership on Tuesday morning. Fortunately the fix was minor, someone playing with the mirror knocked it out of th More

by phillipfranklin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not a sales rating.....disregard person named, Jose Olivares
March 21, 2019

Deja vu Saleswoman was great. But, I should really have learned my lesson first time. The truck I bought had an internet price of a little over $36k. But tha More

by phillipfranklin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Toya Steward
Mar 21, 2019 -

McCombs Ford West responded

Thank you for your review, Phillip. We always appreciate. feedback. We work very hard to ensure that everyone is happy with their pricing and payments before entering the finance office to sign contracts with the lender. You are never under any obligation to purchase a vehicle you feel is not priced fairly prior to contracting. If you feel like we sold you the vehicle for a price you did not agree to, I would direct you to the New Car Director, Jamey Crawford to discuss your experience. You can reach him at 210.509.1000.

Mar 21, 2019 -

phillipfranklin responded

Calling this fella would result in what? Nothing I'm sure. If you advertise a price on a vehicle, whether on line or in a flyer, you should honor that price from the beginning. This is the same stuff that happened the last vehicle I bought from the dealership. This will be the last I will buy and everyone I know who may be in the market will be told about what has happened.

Mar 21, 2019 -

phillipfranklin responded

Oh and by the way, I did try to call......gave up after 20 rings.

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