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McCombs Ford West
San Antonio, TX
2,021 Reviews
At McCombs Ford West, you'll find an incredible selection of new, used and Certified Pre-Owned Ford vehicles, as well as Ford finance specialists who can help you get the lease or loan you need. We're the No. 1 Mustang Dealer in Texas, the city’s only Roush dealer, and have a huge selection for you! Plus, you can come to our Ford dealership in San Antonio, TX, to get expert Ford service and Ford repairs. Visit our San Antonio Ford dealership, located at 410 and Culebra, and remember "Simply the Best!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 AM
Wednesday 7:00 AM - 7:00 AM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,021 reviews
June 06, 2019
What a GREAT car buying experience! If you’re ever in the market for a new vehicle go visit Majd Tabrizy and the rest of the team at Red McCombs Ford West. Majd will go above and beyond If you’re ever in the market for a new vehicle go visit Majd Tabrizy and the rest of the team at Red McCombs Ford West. Majd will go above and beyond to get you in the vehicle you came for, regardless of the obstacles. 10/10 experience and would recommend him to anyone in the market. Thanks, Majd! More
by p1us182
Employees Worked With
June 01, 2019
Ask for Majd Tabrizy A friend referred me to Majd because he was honest and would work hard to get you the best deal. He completely delivered on all my expectations! He h A friend referred me to Majd because he was honest and would work hard to get you the best deal. He completely delivered on all my expectations! He helped me find the perfect car for me. He listened to all my wants and concerns and guided me through the process. Buying a car can be intimidating but with Majd in your corner you can breath a little easier. The only reason I’m giving 4 stars is because I found the warranty salesperson a bit pushy. But, overall I would shop here again. More
by Justin2016
Employees Worked With
May 30, 2019
Awful experience! Absolute Terrible experience with this dealership. From finance department, to service department, to broken promises by management! Spent over an hou Absolute Terrible experience with this dealership. From finance department, to service department, to broken promises by management! Spent over an hour and 45minutes in finance because he continued to try and add warranties we did not want! Tried to get me to use ford motor credit with a 6.7% interest rate even though we have perfect credit. FYI they get commission or some type of compensation for using ford motor credit! Contacted multiple times by sales manager to redo survey after purchasing because we did not put excellent, well experience wasn’t excellent then nor did it continue. Service department damaged vehicle, they continued to say that the clear coat that was buffed off my brand new vehicle was because of bird poop! Seriously! Clearly this was bad judgement for the person working on vehicle during service that tried to cover up his/her mistake. Less than 400 miles and I had to make arrangements to bring vehicle back so they could send to their body shop for paint repair, which then came back with more issues. At this point we we’re Promised they would put me in a new one and do an even swap with one exactly like mine with no price difference. After multiple contacts to this person he failed to respond to calls/text about the status of finding new vehicle. We decided to go in unannounced and magically he had supposedly found one that was being delivered next day (although that’s hard to believe when no contact to us was made) and then said I would have to pay more even with a lower interest rate and it would be like trading in a vehicle rather than the even swap which was previously discussed! BUYER BEWARE!!! Total nightmare! All this was done within the first month of purchasing vehicle! More
by Seaturtle
Employees Worked With
Too many to list!
May 29, 2019
Great Experience! The process was quick and easy. I'm very happy with my purchase. JD and Billy made sure I was taken care of. It was overall a great experience! The process was quick and easy. I'm very happy with my purchase. JD and Billy made sure I was taken care of. It was overall a great experience! More
by April.A
May 27, 2019
Excellent job by all. Toya was very professional. I knew what I wanted when I walked in to the dealership. However, I ended up changing my mind the next day . Toya worked with me and in the end I left I knew what I wanted when I walked in to the dealership. However, I ended up changing my mind the next day . Toya worked with me and in the end I left a very satisfied customer. I am now happy with my new Mustang. Thanks to Toya, Paco, Alex and Soheil. All did a great job. Thanks! More
by Jay
Employees Worked With
Paco and Soheil, Toya Steward, Alex Velasquez
May 26, 2019
As promised, we went back for our next vehicle. Majd Tabrizy did it again! After setting up an appointment with Majd we traded in two vehicles, bought a third, were in and out of the dealership Majd Tabrizy did it again! After setting up an appointment with Majd we traded in two vehicles, bought a third, were in and out of the dealership inside of three hours with a good deal for all of us. We highly recommend McCombs Ford West, Majid Tabrizy And the Car Pro USA dealer referral program! More
by Big Red 2
Employees Worked With
May 25, 2019
Excellent service I would like to thank Paco Melendez and his associates for an excellent service Something that i really appreciate is that Paco get you in an out fas I would like to thank Paco Melendez and his associates for an excellent service Something that i really appreciate is that Paco get you in an out fast he doesn’t waste your time More
by Caba
Employees Worked With
Paco Melendez , Alex Velasquez
May 24, 2019
Reviee Pretty good dealership although when it came to finance and being ask to get GAP insurance I've must've said no thank you 10-15 times before he got th Pretty good dealership although when it came to finance and being ask to get GAP insurance I've must've said no thank you 10-15 times before he got the hint. More
by 123Ford
Employees Worked With
Tammy Grider
May 19, 2019
You left me without a ride You told me a shuttle would take me home if I got to the dealership after work but make it by 5:30pm. I left work early and got there at 5pm. You told You told me a shuttle would take me home if I got to the dealership after work but make it by 5:30pm. I left work early and got there at 5pm. You told me there were no shuttles and you left me to fend for myself. More
by sadMothersDay
Employees Worked With
Alex Velasquez
May 10, 2019
Thank you Ernest!!! At first I was not sure about Ford so I did stall about going but I finally decided to go after hearing from great friends of how good this place is a At first I was not sure about Ford so I did stall about going but I finally decided to go after hearing from great friends of how good this place is and how Ernest knows what he is doing when it comes to sales. I was worried that I was gonna spend the WHOLE day there and not get approved but that didn’t happen. I told Ernest what I was looking for and what I was worried about and he took care of everything in a very timely manner. I left with a new 2019 Ford Escape SE and Ernest took the time to get me setup in my new vehicle explained everything very clearly. Thank you Ernest Reyes for making this process very smooth and for not wasting anytime. This is the BEST I’ve had dealing with car dealerships and sales. From this experience I will be happy to share and let others know how great Ernest did and how he helped me out. Thank you! More
by Brr329
Employees Worked With
Ernest Reyes , Ernest Reyes
