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McCombs Ford West
San Antonio, TX
2,040 Reviews
At McCombs Ford West, you'll find an incredible selection of new, used and Certified Pre-Owned Ford vehicles, as well as Ford finance specialists who can help you get the lease or loan you need. We're the No. 1 Mustang Dealer in Texas, the city’s only Roush dealer, and have a huge selection for you! Plus, you can come to our Ford dealership in San Antonio, TX, to get expert Ford service and Ford repairs. Visit our San Antonio Ford dealership, located at 410 and Culebra, and remember "Simply the Best!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 AM
Wednesday 7:00 AM - 7:00 AM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,040 reviews
February 04, 2025
The entire custom order experience started out great. Once the truck arrived and I was transferred to the sales department, everything went downhill. From the lies and mis-truths from the sales rep, to t Once the truck arrived and I was transferred to the sales department, everything went downhill. From the lies and mis-truths from the sales rep, to the financing managers, directors etc. It was a huge negative. Truck was received damaged in shipment. No offer to repair or discount for the truck. I received automated emails from the dealership from the General Manager Henry Finley, it included his email address. I replied to his email that I would love to give my feedback on the purchase that Friday afternoon after I took delivery of the truck. So many odd conversations with the sales rep. From a late night phone call asking me if I wanted to use his discount and get a bed liner applied. Just $500 cash... Being told I couldn't use a Ford PCO and X-plan in the same transaction. I had a DIO of the keyless entry pad, and requested it not be installed on the truck so I could place it where I wanted. It was installed on the door. But the mudflaps were not. Huge scratch on the driver rear fender. Sales rep offered zero resolution to repair it before delivery. All he kept saying was it didn't happen here. It is hand wash only due to the size, was never sent thru an automated wash. I understand that. Which means it was damaged in transit on the rail cars. On the day of delivery, I flew in from out of state. I thought they would have all the paperwork completed on their end, I would sign a few papers, hand over a check and walk away. Nope! Spent over 3 hours there waiting on finance. I was offered a bottle of luke warm water for my troubles though. All in all, A depressing finish to an event I had waited months for. If I choose to order a new Ford EVER again, I think I will go to another dealer. More
by QWERTY
February 01, 2025
El Sr CRISTO ES UNA PERSONA MUY PROFESIONAL EN SU DESEMPEÑO LABORAL Y ME SIENTO MUY AGRADECIDO POR SU AYUDA DESEMPEÑO LABORAL Y ME SIENTO MUY AGRADECIDO POR SU AYUDA More
by jmdieguez5
Employees Worked With
February 01, 2025
Here’s big thank you to my Service Advisor Rachelle! While getting my vehicle serviced, she kept me informed along the way, which I so appreciate! She definitely is a great asset to the dealership and t While getting my vehicle serviced, she kept me informed along the way, which I so appreciate! She definitely is a great asset to the dealership and to the service department, I guess that’s why I have purchased three vehicles from Red MCCombs West! More
by FoxysWorld
Employees Worked With
Rachelle
January 31, 2025
Fabian Amaro God is so good I want to thank him for helping me get in this vehicle he did a great job on helping me get in this vehicle he worked very hard and I thank him and the good mighty Lord Jesu helping me get in this vehicle he did a great job on helping me get in this vehicle he worked very hard and I thank him and the good mighty Lord Jesus More
by blackj502005
Employees Worked With
January 31, 2025
Muy buen servicio para las personas que quieran venir a comprar su camioneta, vayan y pregunten por Cristo Mendoza. Muy buena persona. Se lo recomiendo. comprar su camioneta, vayan y pregunten por Cristo Mendoza. Muy buena persona. Se lo recomiendo. More
by zamarripa.irs2024
January 30, 2025
Marcus and Cristo were very professional and very carrying they are amazing! They made it happened for me and my spouse to get us the car we wanted. carrying they are amazing! They made it happened for me and my spouse to get us the car we wanted. More
by wasana.jenkins
January 28, 2025
Christo was very professional and patient with my wife and I. He is very knowledgeable and worked hard to get me exactly what I wanted. He shows that he really wants his customers to be happy. and I. He is very knowledgeable and worked hard to get me exactly what I wanted. He shows that he really wants his customers to be happy. More
by roymenchaca22
Employees Worked With
January 26, 2025
Al was incredibly helpful and kind during the car buying process! He was attentive and made sure I left happy! process! He was attentive and made sure I left happy! More
by Isabel D
January 25, 2025
My service advisor Rachelle was absolutely amazing. Kept me informed the whole time. I would highly recommend her and Red McCombs Ford West! Kept me informed the whole time. I would highly recommend her and Red McCombs Ford West! More
by mackdodd48
Employees Worked With
Rachelle Yduarte
