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McCombs Ford West
San Antonio, TX
2,215 Reviews
At McCombs Ford West, you'll find an incredible selection of new, used and Certified Pre-Owned Ford vehicles, as well as Ford finance specialists who can help you get the lease or loan you need. We're the No. 1 Mustang Dealer in Texas, the city’s only Roush dealer, and have a huge selection for you! Plus, you can come to our Ford dealership in San Antonio, TX, to get expert Ford service and Ford repairs. Visit our San Antonio Ford dealership, located at 410 and Culebra, and remember "Simply the Best!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 AM
Wednesday 7:00 AM - 7:00 AM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,215 reviews
January 22, 2026
was not a good experience they basically did a baiting switch on a credit. I applied through. their drive away credit platform. When I showed up at the location that their sales person told me to or the d switch on a credit. I applied through. their drive away credit platform. When I showed up at the location that their sales person told me to or the drive away credit approval they said oh that’s a sister company and proceeded to run my credit all over the map instead of honoring the supposedly famous red McCombs in house financing for all credit levels. It was a disaster, don’t give me wrong. Great sales communication by Abdul and Samuel but really disgusting way of switching from their self promoted We approve anyone marketing to telling me no sir can’t do anything for you unless I trade down to a car that I don’t want. I know I was a tough case with a trade-in and a low down payment, but they didn’t keep their promise they did a bait switch on the credit approval I do not recommend them. You have to be able to trust them and simply cannot do so at Ford McCombs West on route 410 San Antonio. Bill Campbell More
by BillCampbell2011
January 19, 2026
I had a very good experience with this dealership and really good service, he understood me well and interpreted for us. I would recommend this place to anyone who speaks Spanish. really good service, he understood me well and interpreted for us. I would recommend this place to anyone who speaks Spanish. More
by elsaa6480
Employees Worked With
January 18, 2026
Great experience overall. The dealership was professional and easy to work with, and my salesman was knowledgeable, helpful, and not pushy at all. I’m very happy with my purch The dealership was professional and easy to work with, and my salesman was knowledgeable, helpful, and not pushy at all. I’m very happy with my purchase and would definitely recommend them More
by garzadayanara
January 17, 2026
This is the 3rd vehicle our family has bought from Ken. Absolutely AMAZING service. Always fast, friendly and honest. Absolutely AMAZING service. Always fast, friendly and honest. More
by adriasimcoe
Employees Worked With
January 16, 2026
We had a great experience purchasing our Ford Expedition with Cristo Mendoza From the very beginning, he was friendly, professional, and transparent, always willing to answer all of our questions and guide with Cristo Mendoza From the very beginning, he was friendly, professional, and transparent, always willing to answer all of our questions and guide us through every step of the process. He explained everything clearly, never made us feel pressured, and made sure we felt comfortable and confident with our decision. We would definitely recommend Cristo to anyone looking to buy a vehicle. Excellent service and professionalism. More
by Evelyn Díaz
Employees Worked With
January 13, 2026
I had a very positive experience working with Cristo during my vehicle purchase. The process was handled with a high level of professionalism, responsiveness, and transparency from start to finish. All during my vehicle purchase. The process was handled with a high level of professionalism, responsiveness, and transparency from start to finish. All questions were addressed clearly, and the support provided ensured a smooth and efficient transaction. Overall, the experience met a high standard of customer service. More
by Suzan
January 10, 2026
Louis is an exceptional salesman! He is actively available and responsive. I highly recommend his services along with the McCombs West Dealership! Fantastic experience! He is actively available and responsive. I highly recommend his services along with the McCombs West Dealership! Fantastic experience! More
by cepalacios7
Employees Worked With
January 10, 2026
Wish I could give 6 stars! Ken is a rockstar! And Jayden kicked a$$. They knew what we wanted and stayed on target until they found it. Ken is a rockstar! And Jayden kicked a$$. They knew what we wanted and stayed on target until they found it. More
by mamontemayor25
January 09, 2026
I just wanted to say how great Josh was to work with! He was incredibly helpful, patient, and made the whole process smooth and stress-free. His positive attitude and dedication really stood out, and we He was incredibly helpful, patient, and made the whole process smooth and stress-free. His positive attitude and dedication really stood out, and we truly appreciated his support. More
by mlua
Employees Worked With
January 03, 2026
We’ve purchased several cars from McCombs Ford West in the past. Cristo Mendoza has assisted us with most of those purchases. He is always available and attentive, as well as understanding of our situatio the past. Cristo Mendoza has assisted us with most of those purchases. He is always available and attentive, as well as understanding of our situation. He helped us find the right car to meet our needs within our budget. Thank you Cristo! More
by joannrsosa
