McCluskey Chevrolet
Cincinnati, OH
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 11:00 PM
Tuesday 7:00 AM - 11:00 PM
Wednesday 7:00 AM - 11:00 PM
Thursday 7:00 AM - 11:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday 10:00 AM - 4:00 PM
Parts
Monday 7:30 AM - 3:00 PM
Tuesday 7:30 AM - 3:00 PM
Wednesday 7:30 AM - 3:00 PM
Thursday 7:30 AM - 3:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday 10:00 AM - 4:00 PM
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We brought the truck in for a loose steering issue. Truck needed some suspension work and ended up needing new brakes. We got the truck back and it is all over the place. It’s worse than when we took i Truck needed some suspension work and ended up needing new brakes. We got the truck back and it is all over the place. It’s worse than when we took it in. I was told well it needs new tires. So we brought it back had new tires put on it and another alignment. We were told it was aligned as best as possible. The truck is still impossible to keep straight after over $8000 of service. It is really disappointing that the truck couldn’t be fixed after over a week in the shop and being told the truck is aligned as good as possible. This is a work truck that is now not safe to drive. We are waiting for a call back from the service manager but am completely unsatisfied with the work done especially after spending thousands of dollars. More
The team at McCluskey did a fantastic job from the very beginning and me building and inspecting out my vehicle, keeping me updated throughout the build process at the factory and then the ultimate deliver beginning and me building and inspecting out my vehicle, keeping me updated throughout the build process at the factory and then the ultimate delivery to my front door. Everyone involved was super professional, friendly, and punctual I would recommend them to anybody. More
Savanna Large exhibited impeccable customer service. She went out of her way to see to it that my reoccurring issue was fixed! I left extremely satisfied! She went out of her way to see to it that my reoccurring issue was fixed! I left extremely satisfied! More
This dealership is so large and busy that it is a major hassle to even get an oil change. I was there nearly 3 hours just to get an oil change and rotate tires. And that is with an appointment. That is th hassle to even get an oil change. I was there nearly 3 hours just to get an oil change and rotate tires. And that is with an appointment. That is the similar amount it took me last time as well. It was also recommended to me by the service writer that I get my transmission fluid flushed with every oil change. At the cost of approx $800 plus the cost of the oil change. My truck only has 14,700 miles on it. Either the Silverado 2500 is an extremely fragile truck or someone was not being 100% truthful with me. That is sort of a turn off for a 58 year old man who is not driving his very first vehicle. This sort of breaks my trust in anything I am told by this dealership now. And that is very unfortunate because I plan to keep my truck a very long time. More
I brought my car in for an oil change and tire rotation and two minor issues. One of the issues was that the emergency communication needed to be serviced. A module had to be ordered to fix the emergency c and two minor issues. One of the issues was that the emergency communication needed to be serviced. A module had to be ordered to fix the emergency communications. The next day, my battery was completely dead, so something that the service techs did caused a problem. I brought it back and the battery was tested and found to be good. There were no codes found, but then, the next day, the battery was completely dead again. I called Jayla and left three messages and she never returned my call. I was finally able to settle on a course of action with Josh. More



