McCluskey Chevrolet

She made me feel comfortable and she answered all of my questions and concerns. I will definitely be returning. questions and concerns. I will definitely be returning. More

Didn't fix the problem Poor communication Will be looking elsewhere to have my truck maintenance. elsewhere to have my truck maintenance. More

Tatum did an excellent job getting my car oil change scheduled She also provided me with a coupon due to some scheduling issues , which i appreciated greatly! scheduled She also provided me with a coupon due to some scheduling issues , which i appreciated greatly! More

First class. Must be a great place to work I'll buy my next truck there. Must be a great place to work I'll buy my next truck there. More

Love the mobile service. First rate. On time, clean, no fuss no muss. Will use again. First rate. On time, clean, no fuss no muss. Will use again. More

Quick and easy I was there for a recall. I was in and out in under an hour. The amenities were really nice too! I was in and out in under an hour. The amenities were really nice too! More

I contacted McCluskey to schedule service as that is where I purchased my vehicle and thought I had to use my extended warranty there. My first issue is that you can get an “appointment” almost immediat where I purchased my vehicle and thought I had to use my extended warranty there. My first issue is that you can get an “appointment” almost immediately which is nice but it’s not really an “appointment or reserved time-slot.” I asked the rep when scheduling how this works and was basically told when you drop your vehicle off that is what puts your vehicle in line to be serviced. Then they should contact you within 2-3 days with a diagnosis. I agreed and scheduled to bring my vehicle in. When I got there to drop off my vehicle I was informed that I would need to agree to three diagnostic fees each costing about $179. I expressed frustration that no one informed me of this when I called to schedule nor did I want to commit to almost $600 worth of diagnostic fees if it’s not something covered under my warranty. Not only that but I had my vehicle in there before about 18 months prior for the same issues and I was told you could not replicate the issue so nothing was done about it. The rep that I worked with at that time (Savannah) stated I had a fantastic extended warranty and to bring my vehicle back in if the issue were to persist and they could replace the infotainment system and that I’d be responsible for a deductible of $100-$200. There is an electrical issue going on with my vehicle. It’s effecting several different parts of my vehicle but that shouldn’t mean that I have to pay a bunch of diagnostic fees for that. So essentially I had the electrical issue looked into since that’s what I had brought it in for prior. Then you come back with the issue as a rear lift gate camera which of course isn’t covered under my warranty. I’m not disputing that that’s a potential issue but it’s definitely not the cause of all the issues I’ve experienced the last year and a half. I spoke to a manager named Gary D. who essentially wouldn’t listen and recommended that I come get my vehicle since I didn’t trust them. So that’s exactly what I did. I picked up my vehicle and I’ll take my business elsewhere. More

Professional, accommodating and flexible. Everything that will guarantee that i come back time and time again for my vehicle service needs. Everything that will guarantee that i come back time and time again for my vehicle service needs. More