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McCluskey Chevrolet

Cincinnati, OH

4.1
1,495 Reviews
The McCluskey Chevrolet Difference: we will do our best to provide you and your family with the most exceptional sales and service experience that you have ever had. Please review our list of customer amenities below to get a sense of just how committed we are to exceeding your expectations. We will make sure you're completely satisfied with the value and price that you receive...we're so confident that we will save you money on your next vehicle that we'll pay you $500 if we don't. In service we'll beat any competitor's price...or our service is free to you! Lastly, if your credit has been challenged during the Great Recession...we WILL get your credit approved and help you start re-establishing your good credit rating! If I can ever be of any assistance please feel free to call me directly at 513-679-9179 or send an e-mail to keith@mccluskey.com Thank you for the opportunity to prove how much we value your business, Keith McCluskey Owner McCluskey Chevrolet
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9673 Kings Auto Mall Road

Cincinnati, OH

45249

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Showing 1,495 reviews

April 16, 2026

Getting too expense to get service completed there. Additionally, no inspection seems to be completed as the results were not shared with me which leads me to believe it wasn’t done More

by jmac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tim Shaw
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2026 -

McCluskey Chevrolet responded

Thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (513) 741-1111 when you have a chance. Thank you, and we look forward to hearing from you.

April 16, 2026

I’m always satisfied when I get my vehicle serviced. and I am pleased with the service. More

by rolversonjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Savanna
Apr 20, 2026 -

McCluskey Chevrolet responded

Your satisfaction is our top priority. Please let us know if there is anything else we can do for you; we are more than happy to help!

April 16, 2026

Great Experience I bought 3 vehicles from Daniel Dontae was great Helping out Great place More

by bill@billgabbardgroup.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karen Shepherd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Gerlick Dontae Williams
Apr 18, 2026 -

McCluskey Chevrolet responded

Wow—three vehicles?! That’s incredible! Thank you so much for your continued trust and loyalty to our team—we truly appreciate you! We’re thrilled to hear Daniel and Dontae took great care of you and made your experience such a positive one. We’ll be sure to share your shoutout with them—they’ll love it! Enjoy your new vehicles, and we can’t wait to help you again down the road! Welcome to the McCluskey Chevrolet Buick GMC family—Home of the FREE Lifetime Mechanical Warranty! 🚗🛠️

Apr 20, 2026 -

McCluskey Chevrolet responded

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 16, 2026

I wanted to give this dealership 5 stars however, after the sale was done they completely stopped communicating with me. Before the sale communication was great. Now, crickets. I have an issue with my addr More

by marandamackie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Simon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2026 -

McCluskey Chevrolet responded

Thank you for bringing this to our attention. We sincerely apologize for the lack of communication after your purchase—that is not the experience we want any of our customers to have. We understand how important it is to receive your sale documents and registration information, especially with an address issue involved, and we’re very sorry this has not been handled promptly. This is not reflective of our commitment to taking care of our customers before, during, and after the sale. We would like to make this right as quickly as possible. Please reach out to us directly at 513-741-1111 and ask for a manager, or send us your contact information via private message so we can personally ensure this is resolved right away. We truly appreciate your feedback—it helps us improve—and we hope to regain your trust. McCluskey Chevrolet Buick GMC Home of the FREE Lifetime Mechanical Warranty

Apr 20, 2026 -

McCluskey Chevrolet responded

We apologize that you have not heard back from anyone at the dealership. A member of our staff will be reaching out to you shortly. We appreciate your business and look forward to speaking with you soon.

April 16, 2026

l had never been to McClusky's in the Auto Mall and l have very high anxiety, so l was nervous about the whole thing. Soon after l pulled in, Savanah appeared and offered to help and stayed with me from More

by bushelanapeck2656
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
l don't know names of those people, l only remember Savanah
Apr 20, 2026 -

McCluskey Chevrolet responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 16, 2026

Ashley was a pleasure to work with. Very kind and professional. Will definitely be a repeat customer. More

by jim.phillips.168
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Eric Dirheimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Hoffman
Apr 18, 2026 -

McCluskey Chevrolet responded

Thank you so much for your kind words! We’re thrilled to hear that Ashley provided such a kind and professional experience. We truly appreciate your trust and are excited to hear you’ll be a repeat customer—that means a lot to us! We’ll be sure to share your compliments with Ashley. Welcome to the McCluskey Chevrolet Buick GMC family—Home of the FREE Lifetime Mechanical Warranty! 🚗🛠️

Apr 20, 2026 -

McCluskey Chevrolet responded

We're happy you found our staff to be so supportive during your experience here at McCluskey Chevrolet, INC.. We do hope we can be of assistance in the future. Take care!

April 16, 2026

They were very unorganized. I had issues with the paperwork that I am still dealing with a month after buying my car. My down payment wasn’t applied to my loan. More

by cindyneanover
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Gina Esposito and Ben Schneider
Apr 18, 2026 -

McCluskey Chevrolet responded

Thank you for bringing this to our attention. We sincerely apologize for the frustration and inconvenience you’ve experienced—this is not the level of service we strive to provide. We understand how important it is for your paperwork and down payment to be handled correctly, and we take this matter very seriously. We would like the opportunity to review your situation and get this resolved as quickly as possible. Please contact us directly at 513-741-1111 and ask for a manager, or send us your contact information via private message so we can personally assist you. We appreciate your patience and the opportunity to make this right. McCluskey Chevrolet Buick GMC Home of the FREE Lifetime Mechanical Warranty

Apr 20, 2026 -

McCluskey Chevrolet responded

We regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (513) 741-1111 when you have a chance. Thank you, and we look forward to hearing from you.

April 16, 2026

The last few times I have brought a vehicle in it's been on average a week before I hear any results. Then the outcome always seems to favor the dealership and not the customer who has bought 2 new vehicles More

by forrest.mick289
Recommend Dealer
No
Employees Worked With
The service side
Apr 20, 2026 -

McCluskey Chevrolet responded

Thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (513) 741-1111.

April 16, 2026

Gave an estimate of $2100 by josh for air bag sensor. I refused, then he called back and said his manager told him it was $1400. I refused.. then email said $800-plus. Actual price should have been $350- More

by jannahpaul
Recommend Dealer
No
Employees Worked With
Josh
Apr 20, 2026 -

McCluskey Chevrolet responded

We apologize that you have not heard back from anyone at the dealership. A member of our staff will be reaching out to you shortly. We appreciate your business and look forward to speaking with you soon.

April 16, 2026

Very thankful for Josh for taking time to show me exactly where my car was after its service. More

by hemi426x
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Vollrath
Apr 20, 2026 -

McCluskey Chevrolet responded

We're happy you found our staff to be so supportive during your experience here at McCluskey Chevrolet, INC.. Please don't hesitate to reach out to us if there's anything more we can do!

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