McCluskey Chevrolet
Cincinnati, OH
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 11:00 PM
Tuesday 7:00 AM - 11:00 PM
Wednesday 7:00 AM - 11:00 PM
Thursday 7:00 AM - 11:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday 10:00 AM - 4:00 PM
Parts
Monday 7:30 AM - 3:00 PM
Tuesday 7:30 AM - 3:00 PM
Wednesday 7:30 AM - 3:00 PM
Thursday 7:30 AM - 3:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday 10:00 AM - 4:00 PM
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Communication was terrible. Dropped off car on 4/13 as arranged per BJ Smith. I checked in my car with Ed (service bay). He apparently didn't understand what I needed. I did tel Dropped off car on 4/13 as arranged per BJ Smith. I checked in my car with Ed (service bay). He apparently didn't understand what I needed. I did tell him that BJ knew about it, in fact, I communicated with BJ and BJ told me he would talk to Ed and explain what was needed. I couldn't reach Ed by text or phone for the rest of the day and the next day morning. At that point Ed called said he originally thought I needed a wheel replacement and couldn't schedule the wheel repair until around 4/16 or so, at which point I picked up the car (4/14) with two days waisted. I spoke with Josh about this a couple days ago. More
I was embarrassed for the service advisor team. Their manager read them the riot act while customers were waiting. I don’t Need to see how the sausage is made. Don’t pull your people over during Their manager read them the riot act while customers were waiting. I don’t Need to see how the sausage is made. Don’t pull your people over during business time. Also if you’re having another customer complaining and I’m waiting almost 30 minutes to get my car back move me to the next associate. I doubt after buying 4 cars and watching this mess, I’ll be back for the 5th. More
Larry is outstanding Tech. only recommends what really is needed. Always looks after the customer. only recommends what really is needed. Always looks after the customer. More
Treated like a king! ! Quick in and out service and everything done right the first time..car came in clean and went out clean.what else can you say. ! Quick in and out service and everything done right the first time..car came in clean and went out clean.what else can you say. More
You kept my truck for a month and nothing was covered by warranty and after 6 years of bringing you the truck for every oil change prohibiting my husband from doing anything himself as to protect the warren warranty and after 6 years of bringing you the truck for every oil change prohibiting my husband from doing anything himself as to protect the warrenty you charge 500 for diagnostics when my husband knew what was wrong all along we will do everything ourselves from now on More
Appt went well. I wish they could've get addressed and fixed the issue I had with one of the car doors but they could not and I will and to schedule appt for it I wish they could've get addressed and fixed the issue I had with one of the car doors but they could not and I will and to schedule appt for it More



