McCluskey Chevrolet
Cincinnati, OH
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 11:00 PM
Tuesday 7:00 AM - 11:00 PM
Wednesday 7:00 AM - 11:00 PM
Thursday 7:00 AM - 11:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday 10:00 AM - 4:00 PM
Parts
Monday 7:30 AM - 3:00 PM
Tuesday 7:30 AM - 3:00 PM
Wednesday 7:30 AM - 3:00 PM
Thursday 7:30 AM - 3:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday 10:00 AM - 4:00 PM
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Well my truck was delivered with a oil leak they acted surprised when I let them know wanted me to drive it 200 plus miles with oil pouring and they said thats all they can do is me bring it to them so I surprised when I let them know wanted me to drive it 200 plus miles with oil pouring and they said thats all they can do is me bring it to them so I wouldnt recommend this dealership to anyone and I wont be returning I can get screwed over closer to home the same as they did More
So I made my appointment and Ethan was my sales rep. Ethan is amazing and he is very patient. When you go in to buy a car he is very helpful finding what you want within your budget. Very sweet and just Ethan is amazing and he is very patient. When you go in to buy a car he is very helpful finding what you want within your budget. Very sweet and just great at what he does. He helped me make the choice of a new out used car. If course he got me into my brand new trailblazer. I love my car. Thank you McCluskey and a special thanks to Ethan and Ben in financing. Y'all are awesome. So I recommend these two for your next new car. Love your entire company!!! More
They won't cover my windshield that they SOLD me coverage for because the Crack (spread to far). They made me wait 2 weeks to get scheduled in while crack was spreading. I don't feel it should now be my prob for because the Crack (spread to far). They made me wait 2 weeks to get scheduled in while crack was spreading. I don't feel it should now be my problem More
I responded via the email survey but happy to iterate: the check in & out for service is not professional. You walk into the service dept. & not a single person tells you where to go nor acknowledges cust the check in & out for service is not professional. You walk into the service dept. & not a single person tells you where to go nor acknowledges customers. You have to figure it out & wait randomly. I finally saw an attendant who clearly did not have any customers yet he saw me walk in & didn't offer to help even though I had an appointment. Now I remember his name was BJ. When informants that the car was ready, it was another waiting game. When I told him that this process was not very efficient he just said, 'well we have a high volume' Either your service people are unhappy & overworked or need training. More
I've purchased 3 vehicles from this dealership over the past six years and am very pleased with the sales and services of this company. I rate this place a 5 star, easily. past six years and am very pleased with the sales and services of this company. I rate this place a 5 star, easily. More
BJ communicated frequently about the progress of my repair. He answered all my questions and made a small part that was broken during repair was taken care of. Overall great experience compared to th repair. He answered all my questions and made a small part that was broken during repair was taken care of. Overall great experience compared to the previous dealership that had my truck! More
They told me I needed my radiator replaced for $1800. Showed me some bogus dried fluid next to the seal and said it was leaking. Coolant wasn’t low at all. Had 2 other mechanics look at it and found noth Showed me some bogus dried fluid next to the seal and said it was leaking. Coolant wasn’t low at all. Had 2 other mechanics look at it and found nothing wrong. They rotated my tires and put them on backwards on the rear - tread specific tires that need to face a certain way. More



