McCluskey Chevrolet
Cincinnati, OH
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 11:00 PM
Tuesday 7:00 AM - 11:00 PM
Wednesday 7:00 AM - 11:00 PM
Thursday 7:00 AM - 11:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday 10:00 AM - 4:00 PM
Parts
Monday 7:30 AM - 3:00 PM
Tuesday 7:30 AM - 3:00 PM
Wednesday 7:30 AM - 3:00 PM
Thursday 7:30 AM - 3:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday 10:00 AM - 4:00 PM
Filter Reviews by Keyword
By Type
Showing 2,338 reviews
Honestly. It's been the best dealership we've worked with. I've had a problem with my back end for 35k miles. There was a bulletin that went out and they did f It's been the best dealership we've worked with. I've had a problem with my back end for 35k miles. There was a bulletin that went out and they did fix that and it seems like the squeezing I've been having is no longer there. More
Very unorganized. A lot of employees walking around but not helping anyone. I asked for help getting checked out by a girl sitting at her desk with her feet up and she A lot of employees walking around but not helping anyone. I asked for help getting checked out by a girl sitting at her desk with her feet up and she sent me to another desk where that girl had a line of people and had more coworkers handing her more work More
Have a car bravo warranty that covers towing, called and they told me it was on me to cover the tow. Was told if I had it brought in they would look at it, so I had it towed in and called them back and the they told me it was on me to cover the tow. Was told if I had it brought in they would look at it, so I had it towed in and called them back and they said they would be able to look at it in a week (would have been good information before towing it for $205) So a week later when they look at it they tell me a wire was broken and they fixed it under the warranty which was great! Said the car was ready, and mind you I have been in constant contact with the service person this whole time, went to pick it up and was told then the check engine light came on and they wanted to look at it… why wouldn’t you text me that information before I paid to Uber up there. Next day car was actually ready and they offered nothing for all the hassle they caused and I’m still trying to figure out how to get compensated for the tow up there. Not a great experience and I have only had my vehicle 4 months… More
Service took longer than I would have liked but they fixed my problem!! For that I was very grateful! fixed my problem!! For that I was very grateful! More
No follow up for days. ..I had to call for update. I ended up calling Mr McCluskey and spoke with his asst. Tracey P. You had my car for over a month. Some of it was the war ..I had to call for update. I ended up calling Mr McCluskey and spoke with his asst. Tracey P. You had my car for over a month. Some of it was the warranty company's fault, but not all of it. I begged for a loaner car and was denied initially. Ended up spending over $1000 for a rental. I just lost my job on 6/3. Finally I was granted a loaner the last week and a half. Very poor customer service! Went through pretty much the same thing in May/June 2025. Car was purchased Jan 2025. More
I am very impressed how Jayla at Mcclusky handled all of the Gmc customers with white glove service. I didn’t have high expectations of getting great service, but I am a customer for life now. Big thanks to the Gmc customers with white glove service. I didn’t have high expectations of getting great service, but I am a customer for life now. Big thanks to Jayla for taking care of my vehicles needs. More



