
McCluskey Chevrolet
Cincinnati, OH
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This dealer is marking vehicles up by almost 100%. Trucks that should be 60k listed for over 100k. It’s disgusting. Go to literally any other Chevy dealer. They sell used cars for far more than new. U Trucks that should be 60k listed for over 100k. It’s disgusting. Go to literally any other Chevy dealer. They sell used cars for far more than new. Used Sparks for $23k that were $17k new. I don’t know how these con artists are in business. They will try to give you xx about how it’s the market but literally no other dealer in the area is doing this. More
Do NOT waste your time shopping for any vehicle through McCluskey Chevrolet. They are awful at responding back to your inquiry and even with several different follow up attempts through several methods. It McCluskey Chevrolet. They are awful at responding back to your inquiry and even with several different follow up attempts through several methods. It’s insane, normally the dealership would be the one contacting you after you show interest in purchasing a vehicle but sadly McCluskey doesn’t seem to be that way. I purchased from them back in August 2020 and due to living a great deal away had to do everything online and have the vehicle delivered to me, upon delivery the vehicle was driven to me when that wasn’t discussed. I was under the impression it would be arriving on a flat bed but no, so after getting past that and being annoyed that unnecessary mileage was added, the vehicle then was missing a key(that was promised in my contract-even though it was a used vehicle) and I had to go through tooth and nail to get a second key sent to me-no charge as well as follow up multiple times to get my plates back(I traded in a vehicle as well and they had it to drive it back to dealership, which I also wasn’t aware of) Fast forward three years later and I attempt to purchase from again, thinking it’s been some time and maybe they’ve improved. Guess what? That answer is nope, they haven’t. Same routine of not following up but being told through messages as well as calling in that someone would and for me, “Not to worry!” I’m trying to purchase a vehicle and not the other way around so I’m not worried. This dealership is just extremely unprofessional and I guess I should take this as a blessing in disguise and shop elsewhere. Also the Sales Rep Glen Schuchart is awful. DO NOT DEAL WITH HIM. He can’t respond back to your inquiries what so ever. So in other words, Thanks McCluskey for not making a sale and losing a repeat customer. Please adjust how you treat your repeat and potential customers going forward. More
Jake and BJ were so wonderful. My son had an engine replaced and when we got the car back we were having a problem with the battery. They asked no questions and made it right. The My son had an engine replaced and when we got the car back we were having a problem with the battery. They asked no questions and made it right. They treated myself and my son well and with respect and were above and beyond what I expected. Thanks Jake and Bj. Special thank you to Jake for taking all the time you did in working this out. All the phone calls andnthen meeting me in person to make it right. You are awesome. More
McCluskey was great to work with. Was looking for a nice used truck and ended up buying new. Scott Lambert was the best to work with! If you are looking for a new or used vehicle, def Was looking for a nice used truck and ended up buying new. Scott Lambert was the best to work with! If you are looking for a new or used vehicle, definitely ask for him More
I had an amazing experience with McCluskey Chevrolet. From the very beginning, the sales rep, Tony, was extremely friendly, personable, and treated me like family. It had been a while since I had bought From the very beginning, the sales rep, Tony, was extremely friendly, personable, and treated me like family. It had been a while since I had bought a car, and this was my first experience buying over the phone. He was great at breaking things down. It was no nonsense, no hassle, and I cannot wait to drive this car!!! More
Thank you so much for making buying a car today so easy! Please thank Mario for me for doing such a fantastic job taking care of us. I really felt like he listened to us and made sure we got exactly what we Please thank Mario for me for doing such a fantastic job taking care of us. I really felt like he listened to us and made sure we got exactly what we needed. I really appreciate your help in making a process that is normally kinda scary and stressful super easy and affordable for what works for us. We will definitely be back! Thanks again! More
WARNING DO NOT BUY FROM THEM THEY ARE FRAUDS. ... I have paperwork to prove Fraud, I was never in front of a notary to notarize an affidavit ( which is required by law ) unless they are an attorne ... I have paperwork to prove Fraud, I was never in front of a notary to notarize an affidavit ( which is required by law ) unless they are an attorney and their notary license don't have an expiration date in that case. When asking the lady that notarized the paperwork she put me on hold and never came back. They Never told me there was issues with my transmission, electrical issues, or that my car was in any accidents which is also required by law. They tried to say that its my place to look and make sure that the vehicle wasn't in any accidents they are required by law to disclose that information. Actually required by law of any significant information about the vehicle is supposed to be told before the sale, not after the sale. I called multiple times they have no desire to make nothing right unless I am willing to do what they want the way they want. More
My buying experience was fine but having zero luck with the service department. Went once this week and didn't do the main thing I wanted done and another issue wasn't resolved either. Now taking off anoth the service department. Went once this week and didn't do the main thing I wanted done and another issue wasn't resolved either. Now taking off another day or work next week to try again. More
It has been nothing but a nightmare with Mcclusky Auto Body Shop for me and my husband. We sent our car there through our insurance, in the first week of July because our car was vandalized in the proce Body Shop for me and my husband. We sent our car there through our insurance, in the first week of July because our car was vandalized in the process of an attempt to steal it. The initial repair was to supposed to a broken and torn steering colloum and a damaged side mirror as well as a back window. After taking over a month for those repairs to be completed we were then informed that the car would not start. They diagnosed the problem and told us our engine was locked and that we needed a new engine. They stated that we would need to give them $5,000 up front to order the engine plus $1,000 for installation. After giving them the money there conduct became very unprofessional and communications was very poor as far as keeping us informed and updated about the status of our car repairs. Once the engine was installed we were told that the car wouldn't move and we now would probably need a new transmission. I feel like we were mislead and taken advantage of because we trusted them to treat us fairly and honestly. It is almost the beginning of October and we still don't have our car. This whole situation has been and still is extremely stressful. It has impacted our finances. My husband and I have been struggling with transportation to our jobs for the past 3 months. As well as doing necessary things for our children. Such as doctor appointments. I have contacted corporate , left a message and we have still not received a response More
They worked hard to help me get my car. They went above & beyond. I believe the guy who helped me came in on his day off to do so. I live out of state & they delivered my car at no cost! I They went above & beyond. I believe the guy who helped me came in on his day off to do so. I live out of state & they delivered my car at no cost! I would highly recommend this place❤️ More