McCluskey Chevrolet

Thank you so much for making buying a car today so easy! Please thank Mario for me for doing such a fantastic job taking care of us. I really felt like he listened to us and made sure we got exactly what we Please thank Mario for me for doing such a fantastic job taking care of us. I really felt like he listened to us and made sure we got exactly what we needed. I really appreciate your help in making a process that is normally kinda scary and stressful super easy and affordable for what works for us. We will definitely be back! Thanks again! More

WARNING DO NOT BUY FROM THEM THEY ARE FRAUDS. ... I have paperwork to prove Fraud, I was never in front of a notary to notarize an affidavit ( which is required by law ) unless they are an attorne ... I have paperwork to prove Fraud, I was never in front of a notary to notarize an affidavit ( which is required by law ) unless they are an attorney and their notary license don't have an expiration date in that case. When asking the lady that notarized the paperwork she put me on hold and never came back. They Never told me there was issues with my transmission, electrical issues, or that my car was in any accidents which is also required by law. They tried to say that its my place to look and make sure that the vehicle wasn't in any accidents they are required by law to disclose that information. Actually required by law of any significant information about the vehicle is supposed to be told before the sale, not after the sale. I called multiple times they have no desire to make nothing right unless I am willing to do what they want the way they want. More

My buying experience was fine but having zero luck with the service department. Went once this week and didn't do the main thing I wanted done and another issue wasn't resolved either. Now taking off anoth the service department. Went once this week and didn't do the main thing I wanted done and another issue wasn't resolved either. Now taking off another day or work next week to try again. More

It has been nothing but a nightmare with Mcclusky Auto Body Shop for me and my husband. We sent our car there through our insurance, in the first week of July because our car was vandalized in the proce Body Shop for me and my husband. We sent our car there through our insurance, in the first week of July because our car was vandalized in the process of an attempt to steal it. The initial repair was to supposed to a broken and torn steering colloum and a damaged side mirror as well as a back window. After taking over a month for those repairs to be completed we were then informed that the car would not start. They diagnosed the problem and told us our engine was locked and that we needed a new engine. They stated that we would need to give them $5,000 up front to order the engine plus $1,000 for installation. After giving them the money there conduct became very unprofessional and communications was very poor as far as keeping us informed and updated about the status of our car repairs. Once the engine was installed we were told that the car wouldn't move and we now would probably need a new transmission. I feel like we were mislead and taken advantage of because we trusted them to treat us fairly and honestly. It is almost the beginning of October and we still don't have our car. This whole situation has been and still is extremely stressful. It has impacted our finances. My husband and I have been struggling with transportation to our jobs for the past 3 months. As well as doing necessary things for our children. Such as doctor appointments. I have contacted corporate , left a message and we have still not received a response More

They worked hard to help me get my car. They went above & beyond. I believe the guy who helped me came in on his day off to do so. I live out of state & they delivered my car at no cost! I They went above & beyond. I believe the guy who helped me came in on his day off to do so. I live out of state & they delivered my car at no cost! I would highly recommend this place❤️ More

Amazing customer service! Jessica and Justin and Glenn took such good care of me. I love my 2024 Trax. They made the process so easy...love my McCluskey family Jessica and Justin and Glenn took such good care of me. I love my 2024 Trax. They made the process so easy...love my McCluskey family More

Easiest way to buy a car! They are extremely helpful and don’t mind walking you through the process if you’re new to it!!<3 They are extremely helpful and don’t mind walking you through the process if you’re new to it!!<3 More

When I tell you the service, and care that was provided to be was out of this WORLD! I have serious car buying trauma due to some terrible situations with another dealer. AND Robyn, my sales "woman" did AM to be was out of this WORLD! I have serious car buying trauma due to some terrible situations with another dealer. AND Robyn, my sales "woman" did AMAZING! I went to McCluskey due as recommended by my Uncle who has been in the business for YEARS. Initially referred to Tonya at corporate but due to her position she wouldn't be the one handling, but ensured throughout the complete process I was taken care of! I was handed, gently, off to Robyn who took complete care! After going through the numbers and basically TELLING her what I wanted, without thinking for a second that "Hey she knows what she's doing" due to my history of bad bad dealership situations, never did she get rude, or stop me in my tracks, she just listed to me! And said, "Yep! I got ya!" 1. Amazing reason why McCluskey is #1 in Ohio and now my forever go to is THE CARE, and "no rushing" I NEVER STEPPED INTO THE DEALERSHIP ONE TIME! I told Robyn what I wanted, in which she found, she called me and told me "Ok! We're going to drop it off at 4PM!" I was so confused regarding this but next thing I knew, Tim from online cars, was at my door with great conversation and a smile handing me the keys to a 2024 Equinox RS in an amazingly beautiful Revlon old school nail polish "cherries in the snow" color! 2. The patience! OMG the PATIENCE. As I said I have had bad bad situations with dealerships, even rushed to signing a 84 month finance terms on a car I didn't really want because the dealership was literally selling cars from right under me. Once my husband and I decided on the car we wanted and argued about the payment (hehe) we called Robyn and "Ok we want it should be take PTO and come up to the dealership to sign" she literally said "No! No RUSH! Enjoy your weekend we'll get all this handed on Monday, mind you my test drive was only 48 hours and with no hesitation she extended it! Mind you if you know, NO dealerships but McCluskey right now have the Premier or Loaded Equinox RS's in stock, and if I was dealing with the other dealership I worked with previously THIS WOULD OF NEVER BEEN A THING!! 3. The process of signing, and getting my new beautiful SUV! Bill and for the life of me I cannot remember his name a younger guy with Glasses, pulled up to me a overstimulated mother of two with a baby on my hip, rushing to get the other one to football, oh year and the water meter guy! With again, another smile on their faces! Filled the car up with gas! Cleaned off the windows, and took all the ridiculous stickers off the windows and again, remained patient! My guy Tim, pulled up, with great conversation, a big smile and a congratulations to help get all of the paperwork signed he even had a PEN! Lol That is a big deal being the previous dealership couldn't find a pen, I don't know why that sticks out to me. Basically, if you want true, considerate, and NO xx when buying your next car, you'd be a true fool to not go to McCluskey! Ask for Robyn, man will you not only be taken care of, but you will be respected, and honored while doing so!! Thanks Tonya, Tim, Robyn, Justin, Bill, and GOSH I can't remember the young guy with glasses lol! You seriously have made all of my wishes come true, and went above and beyond for my family! I am forever grateful for you, and will see y'all in 3 years! From, The McLane Family (Jordan, Scott, Mikey, and Cole!) More

I had a coupon for 104. 95 for brake fluid exchange. When I made appt verified my blazer met that price. When the bill was presented they charged me 160.00 said fluid was ex 95 for brake fluid exchange. When I made appt verified my blazer met that price. When the bill was presented they charged me 160.00 said fluid was extra. Coupon did not say fluid extra it said fluid exchange. Arielle in cashier area to pay bill said that was the price, I asked to speak to her manager or at least get a name and she said no need to talk to anyone that was what I owed. She did take off 13 plus for shop fees but still over 150.00 for 104.95 coupon. Again coupon said fluid exchange not fluid extra. arielle in cashier was very rude and condescending to me. Kevin in service was great but Ariel in was rude and disrespectful. Also I left message for service manager to call me but no response More

After incompetent customers who they can rip off. 74 days later quote " not my problem" hidden fees, ridiculous warranty. 74 days later quote " not my problem" hidden fees, ridiculous warranty. More