McCluskey Chevrolet

Update from previous reviews Update 3/4/24 monday they resolved and took care of my problem ! Thank you to everyone involved ! resolved and took care of my problem ! Thank you to everyone involved ! More

Great Service from beginning to end. Everyone that I encountered was friendly and knowledgeable. Would definitely recommend this place to family and friends. Everyone that I encountered was friendly and knowledgeable. Would definitely recommend this place to family and friends. More

I rate my experience with McCluskey a 6 out of five stars. I couldn't have been more pleased with experience. Pape was extremely helpful went out of his way to make sure I was happy with everything be stars. I couldn't have been more pleased with experience. Pape was extremely helpful went out of his way to make sure I was happy with everything beginning to end. Went smoother then I had hoped. So 6 out of 5 stars so this review stands out. Thanks again More

Update: My temp tag expires next week, and still don’t have paperwork to get tags in my state. I’m sure they will find a way to mess this up, or give me another excuse. Well, I will get the positives o have paperwork to get tags in my state. I’m sure they will find a way to mess this up, or give me another excuse. Well, I will get the positives out of the way first: they did get my approved credit wise, and they did find my dream truck. Please note, this place also operates under online.cars. Otherwise, dealing with McCluskey Chevy has been an absolute nightmare. There is a major lack of communication, lies, and no honesty out of anyone. After getting approved and placing my down payment, I had to beg for loan documents to be emailed to me before delivery. I was told one monthly price by the salesman, only to be told another by the finance manager, who was very rude and short when I asked questions. Seems like they dont like being bothered. Even told me the salesmen don’t know what they are doing, which is an understatement. Perhaps they should find a new job! I was promised by my salesman the vehicle would be delivered by truck. I get a call from the delivery driver, who was the best person of all to deal with, that he is driving the truck. So, by the time the vehicle gets to me, it has another 700 miles on it! It was delivered nearly 9pm on a Sunday Night! Quick sign the papers, with no copies provided to me, other than they will be mailed. No demo of the vehicle or delivery inspection offered. Driver even admitted he was unable to get vehicle washed, and it arrived very dirty to me. Second day of ownership, check engine light comes on. Would be nice to know the procedures for using extended warrenty, but I have zero paperwork for the vehicle, and don't even have an owners manual. I was told by salesmen, take it to any GM dealer. I was told by the fianace manager I would have to pay every two weeks. The finance company said that is not required. Overall, I'm happy with the truck, but the constant run around, lies, and lack of customer service will be the reason I would NEVER purchase another vehicle from McCluskey Chevrolet/ online.cars! More

Well, I left my truck as scheduled on a Friday 8am. Nobody told me it would have to spend the night and then the whole weekend there as the service would not start before Monday. Nobody called to give Nobody told me it would have to spend the night and then the whole weekend there as the service would not start before Monday. Nobody called to give me any status. Nobody provided any status and the agents never returned my calls or messages. With that, I picked up my car without being serviced. And I will never return to that dealership for any business. More

The process was easy. I hade pre communication with my salesman Bif Arnold. He already knew what I was looking for and had vehicles ready for me to review I hade pre communication with my salesman Bif Arnold. He already knew what I was looking for and had vehicles ready for me to review More

Everyone there was very helpful they brought the car from their other location so I didn’t have to drive all over their other location so I didn’t have to drive all over More

I went through Mccluskey for online cars. Never again!! Damage to vehicle when delivered!!! Nobody will assume responsibility and no body will help! You will be lied to and nobody will help! Never again!! Damage to vehicle when delivered!!! Nobody will assume responsibility and no body will help! You will be lied to and nobody will help! Vehicle was delivered in Mississippi and I was told that if I buy the truck they would help with the damage.. They won’t! Never again!!!!!! Now I have to talk to an attorney!! More

Salesman Daniel Little was dedicated to assist me with locating the vehicle I wanted and I was very excited and satisfied. locating the vehicle I wanted and I was very excited and satisfied. More

MCCLUSKEY didnt charge bogus fees during covid. I was able to find car i wanted with no pressure. I am a pain in the xxx client who asks a million question, negotiates hard, and slow decision mak I was able to find car i wanted with no pressure. I am a pain in the xxx client who asks a million question, negotiates hard, and slow decision maker. THIS is second car i bought from Bill Stouffer. He is knowledgable, patient, and isnt pushy like many car salesmen. MCCLUSKEY is the dealer i use, but because of Bill's efforts and hard work More