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McCluskey Chevrolet
Cincinnati, OH
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Just filled bankruptcy: Contacted Fresh start head start to purchase new vehicle. Very easy process but pic of vehicle I looked at is not vehicle that was delivered. Was driven to me not placed on a truck w to purchase new vehicle. Very easy process but pic of vehicle I looked at is not vehicle that was delivered. Was driven to me not placed on a truck which added extra miles, got vehicle near 1100 miles. Worked with sales rep to find original vehicle but was told it wouldn’t work out so I would keep this vehicle and would be sent $1800 check for upgrades they would make. Have not received check to this date or any information regrading my tag which expired the day I got the vehicle. My sales rep will not return my texts so I’m upset that once the loan is approved the deal is done with the rep. If cannot reach anyone soon regarding tag, I will be forced to take legal action because I only know to contact my sales rep. Vehicle is nice and easy process made me recommend others but the process after the fact leaves a bad taste in my mouth. More
Will tell you anything to sell you a car. Was told last July when I purchased my vehicle that to come back in a year and the would refinance my loan in order to lower my monthly payment. When Was told last July when I purchased my vehicle that to come back in a year and the would refinance my loan in order to lower my monthly payment. When I returned this week they said because the car had over 100,000 miles they could not refinance, (the car had over 90,000 miles when I purchased it) . I am a person that holds people to their word. This just proves that the sales and finance people working at this dealership have no integrity and I will take my future business somewhere else. More
Love my new truck. Antoine Wilson was my sales rep and was great to work with...explained everything. Brad Pope did the financing and was also a pleasure to work with Antoine Wilson was my sales rep and was great to work with...explained everything. Brad Pope did the financing and was also a pleasure to work with. More
Easy purchase but very dishonest. Bought a $31,000 Malibu that came with a dent in the door. Said they would make sure it got fixed. Got an $800 estimate and guess what, 2 years later Bought a $31,000 Malibu that came with a dent in the door. Said they would make sure it got fixed. Got an $800 estimate and guess what, 2 years later, dent still there in my new car. My first new car experience was ruined by this Chevrolet dealer. More
Very good service. Our salesperson was super(Tony B). Got us what we wanted and very helpful. I highly recommend him! I would definitely buy from them again and specifi Our salesperson was super(Tony B). Got us what we wanted and very helpful. I highly recommend him! I would definitely buy from them again and specifically ask for him! Thank you, McCluskey Chevrolet! More
My Rep Savanah never followed up on anything she said she would. I dropped my car off for service at 10 am on Tuesday and I gave up by Friday when they hadn’t even touched my car. I called the manager and le would. I dropped my car off for service at 10 am on Tuesday and I gave up by Friday when they hadn’t even touched my car. I called the manager and left a message instead of calling me back he made Savannah do it. Terrible customer service! My family has all Chevys but I think it’s time for a change. What’s the point of making an appointment when there is no follow through. More
My Family and I had a wonderful experience with Donetae at McCluskey Chevrolet! We are so happy with our new vehicles!! I highly recommend shopping for a car here. at McCluskey Chevrolet! We are so happy with our new vehicles!! I highly recommend shopping for a car here. More
I had a service issue to deal with, and worked with Robert Wells (service advisor). Robert is great to work with and great with communication. I can be a pain to deal with sometime as a customer, b Robert Wells (service advisor). Robert is great to work with and great with communication. I can be a pain to deal with sometime as a customer, but Robert was awesome. I will go back to McCluskey for service based on my experience with him. More