McCluskey Chevrolet

Happy not to have to frequent the service department...but the few times I've been in there...had great service. Solution was a little pricey but happy to get it repaired correctly. department...but the few times I've been in there...had great service. Solution was a little pricey but happy to get it repaired correctly. More

Unfortunately I cannot rate the new car sales team. I have had nothing but complications during a phone conversation with a sales person. He was more concerned making a sale then to understand that the t have had nothing but complications during a phone conversation with a sales person. He was more concerned making a sale then to understand that the timing of his sales call needed to wait. I advised him twice that I was on a soccer field and that I wasn’t in a position to make any decisions on just test driving. He didn’t even offer to call me at a later time or even a different day. He knew I was interested in a vehicle because of the times that I’ve looked on the website and shown interest in a SUV. This goes back to also back in July 2019 I bought a 3500 from them and the sales at that time sucked. I do want I think Jeremy Huber for the outstanding service that I get done every time I Chevy 3500 needs to have oil changed or anything that I would like done to it. Thank you Jeremy! So I have spent more time on their website looking for a Traverse RS and still even after speaking with Guest Relations and the only thing I get from her was “I will speak with the sales team”. She didn’t even ask me if I was still interested in a vehicle that they may have on their lot. My family overtime has bought from the dealership when they were just in Reading Ohio. More

Having owned many cars over the years, and experienced several dealerships I can say I with all confidence McCluskey truly is exceptional. I've worked with Bill Stouffer now since 2015 and just took deli several dealerships I can say I with all confidence McCluskey truly is exceptional. I've worked with Bill Stouffer now since 2015 and just took delivery of my 3rd Silverado from him. From beginning to end, the communication, transparency, comfort and expertise from Bill sets a new standard. Being in Luxury Retail sales myself, I understand the process and psychology many people encounter at auto dealerships, this is not the case here. I look forward to service, my children even look forward to service because the lounge is awesome. The entire team from the top down at McCluskey is focused on a customer centric experience and it shows, i'm not a happy customer, i am a LOYAL customer! More

Chris Bauer is by far the BEST salesman we have ever worked with . He made the entire process easy and comfortable . We would highly recommend him and Mccluskey to anyone . Thank you Chris !!! worked with . He made the entire process easy and comfortable . We would highly recommend him and Mccluskey to anyone . Thank you Chris !!! More

Dontae Williams was very nice 👍 I will recommend all everybody I know to go to him not only did he get me a new car but everything I asked for to come with the car! Very professional and I’m happy I wen everybody I know to go to him not only did he get me a new car but everything I asked for to come with the car! Very professional and I’m happy I went an even happier when I left with my new baby More

I purchased a Chevy Malibu 2 weeks ago and I am very happy with my purchase.I also want to include that, Crystal Edinburgh was excellent at help me through the process.She didn’t just want a sale but wa happy with my purchase.I also want to include that, Crystal Edinburgh was excellent at help me through the process.She didn’t just want a sale but wanted be to have the best vehicle for me . The company needs more people like her. More

I was looking for a brand new 2021 Corvette, many dealers are like "yeah, well, so is everyone else-get in line". However, Bill Stouffer at McCluskey worked to earn my business, he was always straight with are like "yeah, well, so is everyone else-get in line". However, Bill Stouffer at McCluskey worked to earn my business, he was always straight with me, and kept me updated...very professional. Every time I went to the showroom everyone was very friendly and would say "hi"...they didn't know me, nor know if I was buying a car, or having a car serviced etc, I was always impressed with the friendly atmosphere. More

Predatory Dealership using Lifetime warranties to scam unsuspecting customers. They will find anything they can to get out of warranty work. Then they are all surprised when customers are angry about thei unsuspecting customers. They will find anything they can to get out of warranty work. Then they are all surprised when customers are angry about their poor arrangements. More

I have never bought a Chevy coming from a father who has retired from Ford. However, I have seen the Colorado and really liked the way that it looked over the Ranger for my daughter. Prior to coming to McCl retired from Ford. However, I have seen the Colorado and really liked the way that it looked over the Ranger for my daughter. Prior to coming to McCluskey I had went to several other dealerships. I want to say that I am very happy I came here. I had a salesman named Antoine Wilson and he was amazing. He did not pressure my wife or I. He made the experience easy and without a hassle. He made sure that he came back to us numerous times to see if he could do anything for us. AT the time of purchase we wanted a second key fob and he had placed the order. He made sure to dot the I's and cross his T's. On the day that I returned to get a fob done, I saw Antoine in the sales floor and he made sure to come over to me to see how I liked the vehicle and see if I needed anything. Some will say that this is what a salesman should do and you would be right. But, Antoine is a complete professional and I will be returning for my next purchase. As I said, I returned to get a key fob made. As I pulled into the bay I was greeted by a gentleman to see how he could help me. I explained why I was there and he took care of it right away. I explained that I didn't believe that the last oil change was reset on the dash due to a light coming on. He explained that he would look at it and if I needed a change he would take care of it or reset it. All of this is why I feel that this dealership has fully satisfied my needs and wants for my first Chevrolet purchase. Thanks again Antoine and service manager. More

Dealership very crowded with difficulty parking..Seemed Dealership very crowded with difficulty parking.. Seemed very hectic environment but I am older at 79 yrs of age. However, once I got parked and fou Dealership very crowded with difficulty parking.. Seemed very hectic environment but I am older at 79 yrs of age. However, once I got parked and found my salesman, things seemed to calm down. My salesman was Bill Stouffer who I do not see on the list of sales people. I was satisfied with the service he provided. He was very busy but in the end I would say he did a good job. He went above and beyond by helping me meet the delivery truck so I could take pictures and made arrangements for me to get my car he next day and kept me very informed. More