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McCluskey Chevrolet

Cincinnati, OH

3.4
558 Reviews

9673 Kings Auto Mall Road

Cincinnati, OH

45249

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Showing 558 reviews

December 01, 2021

Beautiful facility, nice ND friendly staff from start to finish! Will recommend this Dealership to all! More

by ldsc0001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Shaw, Gary Dozier
Dec 06, 2021 -

McCluskey Chevrolet responded

Thank you for choosing McCluskey Chevrolet as your first choice for all your automotive needs. We truly appreciate you and your business, and hope you have an awesome day!

November 30, 2021

Best dealership I have delt with for years. There caring for my unit and the way they go out of there way to adjusting to my schedule and needs including up grades I request is fantastic.. I've purchased tw More

by Rob.6872
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Shaw, Bob Burnett, Gary Dozier, Keith McCluskey, Chris Hacker, Josh Billings
Dec 06, 2021 -

McCluskey Chevrolet responded

Thanks for your great review Rob, we truly appreciate it. It's our pleasure to be of service to you and your family, and we look forward to continuing to do so in the future. We hope you have a great day!

Dec 06, 2021 -

Rob.6872 responded

Thank You All! Have a Great Day...

November 16, 2021

My SUV was missing and I needed to get it fixed. I have to drive customers around on my job. I work for a large aerospace company and perception of quality is very important to our customers. It was crit More

by Jason_e_neal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
BJ
Nov 18, 2021 -

McCluskey Chevrolet responded

Thanks for awesome review Jason, it means a lot to us, and to our valued team member, BJ. We're happy when you are, but no...you can't have BJ!

October 27, 2021

Great customer service. Easy scheduling. And I like the video they take with a full car inspection. More

by Srjohnson5317
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Shaw
Oct 29, 2021 -

McCluskey Chevrolet responded

Thanks for taking the time to give us a great review! Yes, our customer love the video of their certified technician working on their car - most people don't ever see underneath their vehicle, but we're happy we could provide you with this "extra" we love to provide for our service customers. Have an awesome day, and we look forward to serving you again in the future.

October 26, 2021

Jeff was great to work with, very professional and kept me updated while I waited on my 2022 Corvette. More

by lkeversole
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Schreiber
Oct 28, 2021 -

McCluskey Chevrolet responded

Thanks for the high star rating, we truly appreciate it, and you. Enjoy your new Corvette, it's a spectacular vehicle in every way!

October 23, 2021

Annoyed and upset that I paid $1100 for a repair that did not fix the issue that I reported. Then returned 3 days later to pay another $650 to fix the issue. Service representative did not listen to what More

by peachie0123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jake McCluskey
Oct 26, 2021 -

McCluskey Chevrolet responded

Hi. We don't have your full name, so we cannot research what you have indicated. Please call our service guest relations manager directly at 513 697 5479 to give her your name so that we can address your concerns and comments and let you know what our technician's have indicated with regards to your vehicle. Thanks!

October 18, 2021

Extremely professional efficient and caring give these people a raise even if it is lunch treat great dealership gm needs to witness effectiveness of good customer service professionals .Have a nice day. More

by Jelleman1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Shaw, Gary Dozier
Oct 22, 2021 -

McCluskey Chevrolet responded

Thanks for taking the time to give us long time service manager, Tim Shaw, and assistant service manager, Gary Dozier a great review. We agree with you, they deserve a lunch of us as a small gesture of our appreciation for the great job they do day in and day out! Have a great day!

Oct 22, 2021 -

Jelleman1 responded

Thank You To a well deserved team keep up the excellent customer service you guys are great!

September 09, 2021

Tony B went above and beyond finding us the right truck. I will be sending friends and family his way for sure. Thanks Tony we appreciate you More

by karie1465
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony B
Sep 14, 2021 -

McCluskey Chevrolet responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle Karie!

September 08, 2021

Very nice and understanding. Would recommend anyone to go there for a new car. They have great prices on all new and used cars. Great More

by Dannyblankenship26
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Dirheimer, Adam Simon
Sep 10, 2021 -

McCluskey Chevrolet responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

September 07, 2021

This place is a joke rude liars and garbage vehicles they run your credit in house telling you that it don't affect your credit score and then it does. So asked to talk to a sales manager who got nasty and r More

by Aw33oh
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Karen Shepherd, Dan Hoffman
Sep 08, 2021 -

McCluskey Chevrolet responded

We are sorry for the way that you felt about your experience at our dealership. We run credit once a customer gives us their personal information and it's what's needed from a lender standpoint in order to determine an approval and what the terms and conditions of the approval might be - from the l ender. We had permission to run your credit. You even called Equifax while you were here in order to "lift" your credit freeze from that bureau in order for us to proceed further with the process indicated above.

Sep 08, 2021 -

Aw33oh responded

No i did not call them lmao i asked before i opened the lock not freeze so get it right before you lie genius and will it affect my credit score and your sellsman said no no it wont its just in house and i was are you sure cause we arent even sure we buying a car but he again said no it wouldn't but keep up the lies thats all your good for now i see why you have horrible reviews 🤣🤣🤣

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