McCluskey Chevrolet
Cincinnati, OH
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My SUV was missing and I needed to get it fixed. I have to drive customers around on my job. I work for a large aerospace company and perception of quality is very important to our customers. It was crit to drive customers around on my job. I work for a large aerospace company and perception of quality is very important to our customers. It was critical that I get this fixed right away. I contacted BJ from Mvcluskey. He did an exceptional job resolving my issue. The technician gave me a detailed video, explaining the exact cause of failure and what the corrective action was. BJs ability to get things done and to work with people is simply world class. I would be pleased to have him working for me. Wanted to say a big 5 stars today and my car is running great. Thanks! More
Annoyed and upset that I paid $1100 for a repair that did not fix the issue that I reported. Then returned 3 days later to pay another $650 to fix the issue. Service representative did not listen to what not fix the issue that I reported. Then returned 3 days later to pay another $650 to fix the issue. Service representative did not listen to what I was explaining was the issue. Totally dismissed what I told them and diagnosed another expensive repair that could have waited. Out of pocket $1700 and $1100 was totally not necessary at this time. More
Extremely professional efficient and caring give these people a raise even if it is lunch treat great dealership gm needs to witness effectiveness of good customer service professionals .Have a nice day. people a raise even if it is lunch treat great dealership gm needs to witness effectiveness of good customer service professionals .Have a nice day. More
Very nice and understanding. Would recommend anyone to go there for a new car. They have great prices on all new and used cars. Great go there for a new car. They have great prices on all new and used cars. Great More
This place is a joke rude liars and garbage vehicles they run your credit in house telling you that it don't affect your credit score and then it does. So asked to talk to a sales manager who got nasty and r run your credit in house telling you that it don't affect your credit score and then it does. So asked to talk to a sales manager who got nasty and rude and hung up on me then asked to talk to complaint person who took two weeks to respond with a nasty text didn't even bother to call back just a rude text smh and looked at over a dozen vehicles and all were garbage had major issues. Don't go here they are rude lying crooks who just want your money and could care less about the person smh More
I saw a used vehicle online, I call them to confirm that they had it and they said yes. I went ahead and set an appointment. When I got to the place, the salesman that was assigned to me was nothing but he they had it and they said yes. I went ahead and set an appointment. When I got to the place, the salesman that was assigned to me was nothing but helpless. He had no clue about the appointment o what I was there for, he did not show any interest in working and to make it even better, the vehicle was in a different location. So I was already waisting my time. The guy offered me to go the their other location and drive the vehicle back from there or they could have someone bring it and have it there in around 1 hour. I told him I wouldn't rather him to call me when the vehicle was there. After waiting 2 hours, never got a call or text. I went back my self. I ask for the guy to the lady at the front desk and she told he would be right out. After waiting 20 minutes and neither the lady or no one helped me I decided to leave. On my way out I did see the vehicle, it had a huge bump on the back which did not show on the pictures or information on their website's advertise. I waisted a whole afternoon of my time in this place because of probably one of the most useless and laziest guys in the company. Funny end, one hour after leaving, the guy texted and asked me if I was still there... Like I had nothing better to do than wait for his laziness. More