McCluskey Chevrolet
Cincinnati, OH
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 11:00 PM
Tuesday 7:00 AM - 11:00 PM
Wednesday 7:00 AM - 11:00 PM
Thursday 7:00 AM - 11:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday 10:00 AM - 4:00 PM
Parts
Monday 7:30 AM - 3:00 PM
Tuesday 7:30 AM - 3:00 PM
Wednesday 7:30 AM - 3:00 PM
Thursday 7:30 AM - 3:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday 10:00 AM - 4:00 PM
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I brought my truck in for an oil change and Chaz took care of me from start to finish. He was fantastic. Communicated well and addressed my needs quickly. care of me from start to finish. He was fantastic. Communicated well and addressed my needs quickly. More
I got an oil change and there's oil stains on my driveway. I looked in the engine bay and under the vehicle and oil was clearly spilled in the bay but sloppily cleaned. driveway. I looked in the engine bay and under the vehicle and oil was clearly spilled in the bay but sloppily cleaned. More
Juliana was warm and caring, taking care of my vehicle needs as if I were family. She was able to answer my questions and, if she didn't immediately know the answer, was good to follow up with me to give needs as if I were family. She was able to answer my questions and, if she didn't immediately know the answer, was good to follow up with me to give me the information I had requested. More
I had some repair done and had to take it back i smell something burning something burning More
We are posting this in hopes that ownership, the General Manager, or someone at a corporate compliance level reviews it carefully. Our experience with Jamie (sales) and Brad (manager) involved inconsiste Manager, or someone at a corporate compliance level reviews it carefully. Our experience with Jamie (sales) and Brad (manager) involved inconsistent information, changing deal terms after signing, additional credit activity, and serious communication breakdowns. From the start, Jamie ran my fiancée’s credit and told her she “couldn’t go anywhere else.” She initially stated she qualified for any vehicle on the lot, then later told us the vehicles she selected were outside the approved budget. When we adjusted to the stated budget, the vehicles we requested were unavailable or could not be located. One vehicle shown to us was dirty and clearly not properly prepared. We ultimately located the vehicle ourselves online. Comparable units in the market were approximately $3,000-$5,000 lower, and we were told there would be no negotiation. When we requested finalized deal numbers, they were not available at that time, because Jamie and the manager could not find our paperwork. On January 23, 2026, I returned with a deposit and signed paperwork. After signing, we were told we needed to bring additional money down or choose a cheaper vehicle. We were informed that the bank required it. When we contacted the bank directly, we were told something entirely different. Then, without permission, during this process, an additional credit inquiry appeared. We were later told our check had been misplaced and had to provide another. Delivery timing and temporary tag dates were also inconsistent with when the paperwork was re-signed. Additionally, Jamie stated that she “check her files at home” for the check and other sensitive information that she had requested multiple times, which raises concerns regarding how sensitive financial documents and customer information are being handled and secured. This is not a matter that can be resolved with a generic “please call us at 513-741-1111” response. We have already attempted to escalate concerns internally without resolution. Given the credit activity, documentation handling, and post-signing changes to terms, this situation warrants review at the General Manager or Dealer Principal level to ensure compliance with standard lending, privacy, and consumer protection practices. We would welcome a formal review of the full transaction file and documentation. More
Okay ? ? It was excellent and the tech call to me. The price up tires? Why is it nothing wrong with my car? She says running fine. She was very knowledgeable ? It was excellent and the tech call to me. The price up tires? Why is it nothing wrong with my car? She says running fine. She was very knowledgeable. More



