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McCluskey Chevrolet

Cincinnati, OH

3.4
553 Reviews

9673 Kings Auto Mall Road

Cincinnati, OH

45249

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Showing 553 reviews

April 21, 2022

They do their best to get you in a vehicle fits your needs and your budget More

by pfghoskins
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy O’leary
Apr 24, 2022 -

McCluskey Chevrolet responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Welcome to our McCluskey family!

April 11, 2022

It took 2 weeks to get to my car, but Juan L was helpful and getting it done quickly when it was my turn. Thanks More

by lynndrobertson61@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan LaVerdes
Apr 13, 2022 -

McCluskey Chevrolet responded

We're truly sorry for any delay, but in today's culture of back-ordered parts, it does take longer, at times, for work to be completed. We realize how important it is to every customer to get their vehicle back as quickly as possible (with quality work being performed as well), and we do our best to accommodate those needs! Thanks for your business, we truly appreciate you!

April 10, 2022

My husband and I purchased a pre owned Chevy Malibu about 2 weeks ago and our salesman Vinnie was so helpful he definitely went above and beyond to guarantee our satisfaction. He knew exactly what we were lo More

by mommyfirst14167
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Summerlin
Apr 13, 2022 -

McCluskey Chevrolet responded

Thanks for taking the time to give Vinnie a great review. When you're happy, we are as well. Enjoy your new ride, and welcome to our McCluskey family!

April 07, 2022

I am a huge fan of Robin over at McCluskey/OnlineCars. She helped us find a vehicle with her nationwide network of vehicles. She is sweet as can be and finally found us the used car we wanted within our b More

by EJMayer25
Recommend Dealer
Yes
Employees Worked With
Robin Agee
Apr 09, 2022 -

McCluskey Chevrolet responded

Thanks for your great review, it means a lot to us and to our valued team member, Robin Agee. Yes, we agree that Robin is all the things you reference, and when you're happy, we are as well. Enjoy your new ride and thanks again for your business!

March 16, 2022

I am a second time out of state buyer from this dealership. 1st purchase was awesome. This time was horrible. I was waiting on a 2022 trailblazer which never arrived so I chose the 2020 Mitsubishi More

by Kimberly Fowler
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Roger Hayes
Mar 18, 2022 -

McCluskey Chevrolet responded

We appreciate Ms. Fowler's honest review. It's our understanding that one of our sales managers have spoken to her today with a resolution and plan for the vehicle to be addressed, and as discussed between the parties. We appreciate that Ms. Fowler has indicated that once the repair work is completed, that she would be willing to revise her review. Please accept our apologies for the experience that you've described, and we hope and trust that you will continue to do business with us when the need arises.

March 12, 2022

Weird a dealer that doesn’t respond. Literally ready to buy a vette but heard nothing. More

by Avh437
Customer Service
Recommend Dealer
No
Employees Worked With
Troy
Mar 14, 2022 -

McCluskey Chevrolet responded

We are sorry for the difficulty you reference. Since we do not have your name to research and contact, please call our guest relations team at 513 741 1111 and they will be happy to assist you with an appointment or a reach out from a product specialist to answer any questions you may have.

March 06, 2022

xxxx poor service dept. they "forgot" to do part of service scheduled twice! My last 2 visits. More

by ehoffman54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Old Geaser
Mar 08, 2022 -

McCluskey Chevrolet responded

We are truly sorry for the experience you describe. If you had provided your full name, we would have reached out to you to discuss the situation with you. If you'd like to address this specifically, please contact service concierge manager, Shauna at 513 697 5479.

March 03, 2022

Great serviceI, selection and price for used car. As I was in the market for a used car I went to McCluskey, as I knew the finance manager Mark Hiltz. He's always impressed me as fair and is masterfu More

by tony 17778
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Hoffman
Mar 08, 2022 -

McCluskey Chevrolet responded

Thank you for choosing McCluskey Chevrolet as your first choice for all your automotive needs and we hope you have a great day Tony!

February 28, 2022

I was scheduled to get my oil pan and oil leak fixed. The mechanics decided to fix what they wanted which resulted in my car 2 WEEKS after being “fixed” to over heat and NO OIL. When I asked about them p More

by PB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Juan
Mar 04, 2022 -

McCluskey Chevrolet responded

We are truly sorry for the experience that you've described and how you were made to feel Pamela. I know our service team has reached out to you and we have a plan for getting your vehicle towed, diagnosed, and a loaner vehicle provided - all at no charge to you - as a measure of customer goodwill and to show you that we truly do care about you, your vehicle and your current and future business.

February 24, 2022

My truck was dropped off for a scheduled appointment last week for glow plug issues that were supposed to be cover under a special coverage and found out a week later we’re not, and even though the work done More

by Rct2b
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bj service advisor. Shawna
Mar 01, 2022 -

McCluskey Chevrolet responded

We are glad that we were able to rectify your concerns, as a measure of customer goodwill, even though your concern/expenditure was not covered under your warranty with GM or otherwise.

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