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McCluskey Chevrolet

Cincinnati, OH

3.4
546 Reviews

9673 Kings Auto Mall Road

Cincinnati, OH

45249

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Showing 546 reviews

May 22, 2022

I have never had any company work so hard to help me with my transportation needs. Roger and the staff are A1. My best experience ever. I got what I wanted at a price I can afford. More

by Geraldine
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger
May 24, 2022 -

McCluskey Chevrolet responded

Thanks for your great review Geraldine, it means a lot to Roger and us. When you're happy, we are as well. Welcome to our McCluskey Chevrolet/Online.cars family - and enjoy your new ride!

May 24, 2022 -

Geraldine responded

See? That’s exactly what I mean about you guys!! Talk about feeling valued and appreciated. Thanks for responding back.

May 22, 2022

7:45-10pm is very late for an oil change, but at least it was very fast! They washed it but didn’t vaccuum it :(. And as I drove away my steering column radio controls wouldn’t work. I called them back and More

by Crystalk25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brigette
May 24, 2022 -

McCluskey Chevrolet responded

Thanks for taking the time to let us know how we did. We wash the exterior of vehicles, but we no longer vacuum the inside (and haven't for a few years). We look forward to your next with us!

April 30, 2022

I recently purchased a car from McCluskey. This was my first time on line shopping, I never actually set foot in the dealership, yet they we welcoming and pleasant throughout the process. Al More

by Kent
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alisha Marcus
May 04, 2022 -

McCluskey Chevrolet responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle Kent!

April 21, 2022

They do their best to get you in a vehicle fits your needs and your budget More

by pfghoskins
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy O’leary
Apr 24, 2022 -

McCluskey Chevrolet responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Welcome to our McCluskey family!

April 11, 2022

It took 2 weeks to get to my car, but Juan L was helpful and getting it done quickly when it was my turn. Thanks More

by lynndrobertson61@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan LaVerdes
Apr 13, 2022 -

McCluskey Chevrolet responded

We're truly sorry for any delay, but in today's culture of back-ordered parts, it does take longer, at times, for work to be completed. We realize how important it is to every customer to get their vehicle back as quickly as possible (with quality work being performed as well), and we do our best to accommodate those needs! Thanks for your business, we truly appreciate you!

April 10, 2022

My husband and I purchased a pre owned Chevy Malibu about 2 weeks ago and our salesman Vinnie was so helpful he definitely went above and beyond to guarantee our satisfaction. He knew exactly what we were lo More

by mommyfirst14167
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Summerlin
Apr 13, 2022 -

McCluskey Chevrolet responded

Thanks for taking the time to give Vinnie a great review. When you're happy, we are as well. Enjoy your new ride, and welcome to our McCluskey family!

April 07, 2022

I am a huge fan of Robin over at McCluskey/OnlineCars. She helped us find a vehicle with her nationwide network of vehicles. She is sweet as can be and finally found us the used car we wanted within our b More

by EJMayer25
Recommend Dealer
Yes
Employees Worked With
Robin Agee
Apr 09, 2022 -

McCluskey Chevrolet responded

Thanks for your great review, it means a lot to us and to our valued team member, Robin Agee. Yes, we agree that Robin is all the things you reference, and when you're happy, we are as well. Enjoy your new ride and thanks again for your business!

March 16, 2022

I am a second time out of state buyer from this dealership. 1st purchase was awesome. This time was horrible. I was waiting on a 2022 trailblazer which never arrived so I chose the 2020 Mitsubishi More

by Kimberly Fowler
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Roger Hayes
Mar 18, 2022 -

McCluskey Chevrolet responded

We appreciate Ms. Fowler's honest review. It's our understanding that one of our sales managers have spoken to her today with a resolution and plan for the vehicle to be addressed, and as discussed between the parties. We appreciate that Ms. Fowler has indicated that once the repair work is completed, that she would be willing to revise her review. Please accept our apologies for the experience that you've described, and we hope and trust that you will continue to do business with us when the need arises.

March 12, 2022

Weird a dealer that doesn’t respond. Literally ready to buy a vette but heard nothing. More

by Avh437
Customer Service
Recommend Dealer
No
Employees Worked With
Troy
Mar 14, 2022 -

McCluskey Chevrolet responded

We are sorry for the difficulty you reference. Since we do not have your name to research and contact, please call our guest relations team at 513 741 1111 and they will be happy to assist you with an appointment or a reach out from a product specialist to answer any questions you may have.

March 06, 2022

xxxx poor service dept. they "forgot" to do part of service scheduled twice! My last 2 visits. More

by ehoffman54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Old Geaser
Mar 08, 2022 -

McCluskey Chevrolet responded

We are truly sorry for the experience you describe. If you had provided your full name, we would have reached out to you to discuss the situation with you. If you'd like to address this specifically, please contact service concierge manager, Shauna at 513 697 5479.

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