McCluskey Chevrolet

WORST EXPERIENCE EVER BUYING A VEHICLE (and to put this into proper perspective, I'm 52, so I've purchased a few vehicles) I went to McCluskey because my credit is still reeling from the financial disas into proper perspective, I'm 52, so I've purchased a few vehicles) I went to McCluskey because my credit is still reeling from the financial disaster of the Covid lockdown and they guarantee you financing and say they'll work with you after the sale to help improve your credit and get you refinanced at a better rate in 6 - 12 months. I talked with Greg and everything seemed to be going well, long story short, we ended up having to have my wife cosign, which I figured would happen, and he got me into a 2019 Dodge Journey for a decent price. Fast forward a week, Greg calls and says that a second bank has said no and they will be coming to pick up the Journey and return my $800 down payment. So the guys come to pick up the vehicle and have no clue they are supposed to return my down payment, or that's what they claimed. So, I call Greg to find out what's going on and the condescending attitude starts, he's not worried about my pitiful $800, and how he was doing me a favor, blah, blah, blah, ad nauseam... Well fast forward 3 days and dozens of calls and texts where I have been assured I will be getting my $800 back and I still don't have it. The only pitiful thing is the horrible attitude and lack of customer service skills at McCluskey, which if you read the all other bad reviews, is the common theme, along with over-promising and under-delivering. On their website they promise you a $1000 Visa gift card if they can't get you financed. I am having to fight to get my "pitiful" $800 down payment back, so I know I will never see that. DO YOURSELF A FAVOR AND TAKE YOUR BUSINESS TO A DEALERSHIP THAT VALUES THEIR CUSTOMERS AND TREATS THEM RIGHT. More

Sold me a Jeep which I’m now stuck owing on as well as stuck with because it had prior ROLL BACK ON MILEAGE I have tried to talk to someone about it and all they want to do is have me let them buy me out stuck with because it had prior ROLL BACK ON MILEAGE I have tried to talk to someone about it and all they want to do is have me let them buy me out which means pay the balance off take possession of the vehicle and leave me with no Debt as well as no vehicle after putting 5k down and owing less then 5k on it originally a little over $13k Can’t even trade in because it basically has no value as the mileage is in the air even if a lot would offer to take off my hands I’d be lucky to get 1k I reached out to them but they only offered to buy me out or take the Jeep and More money down to stick me in a vehicle with a $500 plus payment a month I feel like they should make it right apparently I will have to seek some legal advice More

Advisor not happy I did not have appointment said they changed the policy to appt only a month ago, I was still able to get in and out in under 1 hour, do not say if completed recall, not cheap at $92. changed the policy to appt only a month ago, I was still able to get in and out in under 1 hour, do not say if completed recall, not cheap at $92. More

Needed truck and could not find a used one that I liked, sat down with Rodney Napier and we pulled up the Chevy build your own site and I entered in exactly what I was looking for and bought it new. Rodney sat down with Rodney Napier and we pulled up the Chevy build your own site and I entered in exactly what I was looking for and bought it new. Rodney was very helpful and keep me updated on the progress of my new truck, actually came in a couple of weeks early. Really appreciate the job Rodney did for me and would recommend him to anyone in the market for a car or truck More

Recently purchased a new Equinox RS from McCluskey. Compared to other dealerships I visited, I felt that McCluskey was the most upfront about everything. I really appreciated that I wasn't pressured in Compared to other dealerships I visited, I felt that McCluskey was the most upfront about everything. I really appreciated that I wasn't pressured into buying the add-ons to the purchase. The option(s) were given and when I declined, Dontae, my salesperson, accepted the answer and moved on. If I would've felt any pressure to buy something I didn't want to spend money on, I would've got up and left immediately. As I said, the transaction went well and everything was told upfront. The Equinox I bought was in transit when I signed the papers and it was arranged for them to drop my car off in my driveway that way I didn't have to go back. Very convenient for me and I really appreciated that they did that. Really highly recommend making your next vehicle purchase from McCluskey. Dontae was excellent and I would definitely do business with him and McCluskey again in the future. More

Transmission rebuild under lifetime powertrain. No problems or hassles whatsoever. Service Advisor Jeremy Huber was fantastic!!!!!! No problems or hassles whatsoever. Service Advisor Jeremy Huber was fantastic!!!!!! More

They scam me out of 2 cars Customer service 👎 About the sale not the customer the sale not the customer More

I have never had any company work so hard to help me with my transportation needs. Roger and the staff are A1. My best experience ever. I got what I wanted at a price I can afford. my transportation needs. Roger and the staff are A1. My best experience ever. I got what I wanted at a price I can afford. More

7:45-10pm is very late for an oil change, but at least it was very fast! They washed it but didn’t vaccuum it :(. And as I drove away my steering column radio controls wouldn’t work. I called them back and was very fast! They washed it but didn’t vaccuum it :(. And as I drove away my steering column radio controls wouldn’t work. I called them back and they said they didn’t touch anything that wasn’t related to the oil change. Couple minutes later the controls started working, I tried to call back no answer this time. Then, next day my coolant light/alarm came on. My coolant was very low for some unknown reason, especially after they told me they topped it off. Just weird little things… could have been better More

I recently purchased a car from McCluskey. This was my first time on line shopping, I never actually set foot in the dealership, yet they we welcoming and pleasant throughout the process. Al This was my first time on line shopping, I never actually set foot in the dealership, yet they we welcoming and pleasant throughout the process. Alisha was awesome and our interaction consisted of texting and phone calls. I got a great car at a great price, nice job McCluskey! More