McCluskey Chevrolet

I recently went here for an oil change and hopefully to get my tire patched but the guy at the counter was very rude when I was talking to him I don’t know if he had a bad day or what. I told him that I th get my tire patched but the guy at the counter was very rude when I was talking to him I don’t know if he had a bad day or what. I told him that I think I have a hole in my tire that needed to be patched and asked him for a quote for 4 new tires and he said it would be $35 for the patch which I was fine with but as I’ve been driving I have been having to fill my tire more and more I don’t understand what I paid the $35 for. He gave me quote for the tires after the service was done and said it would be over $600 for tires and $150 for the alignment which every time I’ve got tires from somewhere the alignment was free so that didn’t make sense. I told him no I would wait and he kind of got a bad attitude with me for telling him no. Every time I’ve came here for a service I’ve had a terrible experience and if I didn’t want to ruin my warranty on my car I would go somewhere else but I’m really at the point to where I’d rather save money and have less of a headache. More

Waited 10 months for car we were to get in 4. They had also agreed to send tow truck to pick up 2 old cars we wanted to get rid of. The sales guy kept promising they would take them as part of th They had also agreed to send tow truck to pick up 2 old cars we wanted to get rid of. The sales guy kept promising they would take them as part of the deal when we bought the new car. Once he researched what they were worth, he refused to take them because they were valued low. So basically he lied to us for months so he could get the sale! I know this dealership could care less about my review since they sell so many cars and always busy, but it’s bad business to go back on your word. I will never buy another car from that dealership ever and I plan on telling everyone I know how they lie to customers to get the sale. More

Warning to all! Do not buy anything from McCluskey auto, bought a 2019 jeep Cherokee and after they said they did a 156 point inspection on the vehicle the battery w Do not buy anything from McCluskey auto, bought a 2019 jeep Cherokee and after they said they did a 156 point inspection on the vehicle the battery was shot and had to buy a new one only 3 weeks after buying and now the check engine light is on. They said they would not do anything about it and it was my problem and the battery cost me 182 dollars and they would not even go good on that! They will pull the rug over your eyes and Joey will tell you all that every Lemon of a vehicle they have is a great vehicle with a lifetime power train warranty and that every vehicle has gone through an intense inspection and that all is good on the vehicle! Buy anywhere else that you can because these guys are thieves and took advantage of this 100% Total and Permanent Disabled Veteran! I even gave them my address and all the paperwork came with someone else’s address and not mine and I even told them this countless times and they still sent me a title with someone else’s address and they will not respond to me now! Again, buy from a trusted Auto Dealer and stay very, very far away from This place More

I purchased my vehicle in May, 2022. The process of buying the car was good, however, once the deal was closed I have had the hardest time getting them to keep their word or even follow The process of buying the car was good, however, once the deal was closed I have had the hardest time getting them to keep their word or even follow-up with me. I have been dealing with Glenn Schuchart & Todd Patrick. It is now September 8, 2022 and I am still trying to get them to call me back & fulfill the terms we agreed on when I purchased the vehicle. I am very disappointed in the fact that it has been this difficult to get them to respond to me or keep their word. More

Madison, with Online. cars and McCluskey Chevrolet, is an absolute rock star. She was on top of every single request I had, making my car purchase the best experience I’ve cars and McCluskey Chevrolet, is an absolute rock star. She was on top of every single request I had, making my car purchase the best experience I’ve ever had with a dealership. I can’t say enough good things about their process and customer service. Even though I am several states away, it didn’t matter. Madison and the rest of the team made everything absolutely seamless. You have to give them a try. I bet you won’t regret it. I hope she’s still around when I need another car. A+++++ More

WORST EXPERIENCE EVER BUYING A VEHICLE (and to put this into proper perspective, I'm 52, so I've purchased a few vehicles) I went to McCluskey because my credit is still reeling from the financial disas into proper perspective, I'm 52, so I've purchased a few vehicles) I went to McCluskey because my credit is still reeling from the financial disaster of the Covid lockdown and they guarantee you financing and say they'll work with you after the sale to help improve your credit and get you refinanced at a better rate in 6 - 12 months. I talked with Greg and everything seemed to be going well, long story short, we ended up having to have my wife cosign, which I figured would happen, and he got me into a 2019 Dodge Journey for a decent price. Fast forward a week, Greg calls and says that a second bank has said no and they will be coming to pick up the Journey and return my $800 down payment. So the guys come to pick up the vehicle and have no clue they are supposed to return my down payment, or that's what they claimed. So, I call Greg to find out what's going on and the condescending attitude starts, he's not worried about my pitiful $800, and how he was doing me a favor, blah, blah, blah, ad nauseam... Well fast forward 3 days and dozens of calls and texts where I have been assured I will be getting my $800 back and I still don't have it. The only pitiful thing is the horrible attitude and lack of customer service skills at McCluskey, which if you read the all other bad reviews, is the common theme, along with over-promising and under-delivering. On their website they promise you a $1000 Visa gift card if they can't get you financed. I am having to fight to get my "pitiful" $800 down payment back, so I know I will never see that. DO YOURSELF A FAVOR AND TAKE YOUR BUSINESS TO A DEALERSHIP THAT VALUES THEIR CUSTOMERS AND TREATS THEM RIGHT. More

Sold me a Jeep which I’m now stuck owing on as well as stuck with because it had prior ROLL BACK ON MILEAGE I have tried to talk to someone about it and all they want to do is have me let them buy me out stuck with because it had prior ROLL BACK ON MILEAGE I have tried to talk to someone about it and all they want to do is have me let them buy me out which means pay the balance off take possession of the vehicle and leave me with no Debt as well as no vehicle after putting 5k down and owing less then 5k on it originally a little over $13k Can’t even trade in because it basically has no value as the mileage is in the air even if a lot would offer to take off my hands I’d be lucky to get 1k I reached out to them but they only offered to buy me out or take the Jeep and More money down to stick me in a vehicle with a $500 plus payment a month I feel like they should make it right apparently I will have to seek some legal advice More

Advisor not happy I did not have appointment said they changed the policy to appt only a month ago, I was still able to get in and out in under 1 hour, do not say if completed recall, not cheap at $92. changed the policy to appt only a month ago, I was still able to get in and out in under 1 hour, do not say if completed recall, not cheap at $92. More

Needed truck and could not find a used one that I liked, sat down with Rodney Napier and we pulled up the Chevy build your own site and I entered in exactly what I was looking for and bought it new. Rodney sat down with Rodney Napier and we pulled up the Chevy build your own site and I entered in exactly what I was looking for and bought it new. Rodney was very helpful and keep me updated on the progress of my new truck, actually came in a couple of weeks early. Really appreciate the job Rodney did for me and would recommend him to anyone in the market for a car or truck More

Recently purchased a new Equinox RS from McCluskey. Compared to other dealerships I visited, I felt that McCluskey was the most upfront about everything. I really appreciated that I wasn't pressured in Compared to other dealerships I visited, I felt that McCluskey was the most upfront about everything. I really appreciated that I wasn't pressured into buying the add-ons to the purchase. The option(s) were given and when I declined, Dontae, my salesperson, accepted the answer and moved on. If I would've felt any pressure to buy something I didn't want to spend money on, I would've got up and left immediately. As I said, the transaction went well and everything was told upfront. The Equinox I bought was in transit when I signed the papers and it was arranged for them to drop my car off in my driveway that way I didn't have to go back. Very convenient for me and I really appreciated that they did that. Really highly recommend making your next vehicle purchase from McCluskey. Dontae was excellent and I would definitely do business with him and McCluskey again in the future. More