McCluskey Chevrolet
Cincinnati, OH
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 11:00 PM
Tuesday 7:00 AM - 11:00 PM
Wednesday 7:00 AM - 11:00 PM
Thursday 7:00 AM - 11:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday 10:00 AM - 4:00 PM
Parts
Monday 7:30 AM - 3:00 PM
Tuesday 7:30 AM - 3:00 PM
Wednesday 7:30 AM - 3:00 PM
Thursday 7:30 AM - 3:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday 10:00 AM - 4:00 PM
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Ariele made the difference in our experience. She was professional, responsive, answered my questions in a timely manner and kept us updated. She was amazing! She was professional, responsive, answered my questions in a timely manner and kept us updated. She was amazing! More
He was great did it professionally and in a timely manner. Very friendly customer service manner. Very friendly customer service More
The service was never completed! I scheduled an appointment in your app, I got two confirmation and reminder texts from your team in the app. When I showed up your team knew nothing I scheduled an appointment in your app, I got two confirmation and reminder texts from your team in the app. When I showed up your team knew nothing about our appointment or the loaner I was to receive. The advisor then told me he could atleast do the rotation in a hour, he did not. I left after and hour and a half with no services complete. Worst service experience I’ve ever had. Now I have a one hundred thousand dollar car with inoperable mirrors, no AC, and have to schedule a rotation somewhere else. More
We made an appointment to get our son’s truck’s oil changed and tire rotation. We made the service appointment for in person at the automall location. They called and said a service tech could come to changed and tire rotation. We made the service appointment for in person at the automall location. They called and said a service tech could come to our house. The service tech arrived and said we don’t need our tires rotated. I said we want them rotated. He then basically kept saying they don’t need to be done and went around truck measuring and said again they don’t need to be done. I said when we made appointment, we wanted them rotated. He said it was going to cost 60 extra dollars and we don’t need it done. I finally said, please rotate the tires as this was scheduled. I was disappointed in his attitude and he clearly was not happy to do it. It was very uncomfortable. When I paid the bill it was still the 123.00 for the oil change and rotation. Exactly what I was quoted earlier via text message. It was disappointing to basically have to argue to get the oil changed and tires rotated which was what the appointment was for. More
There 12,000 mile warranty is not bumper to bumper I didn't even put 3000 miles on car before turn signals went out $5,000 repair and I'm suppose to pay for it don't get that warranty not true waist of didn't even put 3000 miles on car before turn signals went out $5,000 repair and I'm suppose to pay for it don't get that warranty not true waist of money. More
They had my car for more than 3 weeks for service. No loaner car issued. It seemed like the mechanic just started throwing parts at the issue to try to fix it. I wonder if they know how to troubleshoo No loaner car issued. It seemed like the mechanic just started throwing parts at the issue to try to fix it. I wonder if they know how to troubleshoot a car issue More



