McCluskey Chevrolet

This review is only for service. I had a horrible experience with the service at this location. I brought my car in to have an oil change, and to have them diagnose my transmission a I had a horrible experience with the service at this location. I brought my car in to have an oil change, and to have them diagnose my transmission and exhaust leak. I selected a time to drop my car off for an appointment time of 12:30 on Monday. I dropped the car off on Sunday so they can have it all day Monday. I was told that they will need it Tuesday for the additional work. To which i was totally fine with. On Tuesday i was told "i should have an estimate by tomorrow (Wednesday) at the latest's. So yet again, im like - ok, the car is there keep it Wednesday. I was told to keep that they will pull it in and start the warranty work on Wednesday - i called for an update, texted an update and no response. Tuesday was Thanksgiving so naturally, nobody is working. Friday comes around - no update, Saturday comes aground, no update. I call for an update and the lady on the help desk said she would ask her manager for an update - 3 hours later and still no update. I decided to pick the car up on sunday. They did not even get to change my oil as they "are a big outfit and just dont work that way". I know i had additional things to be checked out, but having my car from Monday to Sunday (omit Thursday) and not changing my oil at the least is embarrassing for a service department. At the LEAST they could have been like - we wont get to your car this week, do you want the oil change and re-schedule the rest of the service. The keeping me on the hook the entire time that is what is unacceptable. Do you guys think everyone has an extra car they can get to work and bus their kids around? Funny enough, reading through other reviews, and actually overhearing other customer say "my car has been here for two hours I'm taking it back" seems like the service manager does not know how to manage the service department. If you're so backed up, hire more or close the intake. Avg days from car entering the shop to completed should be 3 days MAX. Do not work with Jayla. More

Me and my wife was wanting to buy but she was unsure at the time we could esign and then she decided to do so but I was then admitted to the hospital and when. I got out we both was on the same page to sig the time we could esign and then she decided to do so but I was then admitted to the hospital and when. I got out we both was on the same page to sign they said no it was too late which we did take some time to do so I was told several times had to hurry up and sign cause the bank was ready to take the deal away which you have 30 days to sign and was told no anyway ask to give me the work up on another vehicle I was going to my bank but hey they would not give it to me wonder why seemed kinda funny why they would not do so anyway I was told they would.not help me anymore thats fine everything seems kinda shady and after reading alot of reviews. But hey if that is the way you want to be and not make a sale thats fine More

Buyers beware. Be sure to monitor your loan on any trade in as they will tell you false information to take as long as they can. My loan is now in default starting Be sure to monitor your loan on any trade in as they will tell you false information to take as long as they can. My loan is now in default starting tomorrow so I'm making a payment on a car that is not in my possession that I traded in on 10/18 due to Mccluskey Chevrolet lack of urgency and good faith. More

Everyone was friendly and helpful. We stopped by just to look at cars. Dalton originally helped us. Very well informed but not pushy. When we wanted to come back he was not there but g We stopped by just to look at cars. Dalton originally helped us. Very well informed but not pushy. When we wanted to come back he was not there but gave us John Phillips’s information. He was also awesome! They were busy when we were there but taken care of quickly and with smiles from everyone. More

The worst experience I've had with sales. Tried to call and make an offer on a vehicle for 3 days finally got someone that knew something and made an offer never heard back talked with anoth Tried to call and make an offer on a vehicle for 3 days finally got someone that knew something and made an offer never heard back talked with another salesman he told me twice he would get back to me never did to find out vehicle sold still haven't heard back simply AWFUL!!! I do not recommend More

I had to have my Equinox serviced. My wheel got damaged by a chunk of cement. I had the extended warranty that paid for the tire and the wheel will be fixed. I made an appointment for My wheel got damaged by a chunk of cement. I had the extended warranty that paid for the tire and the wheel will be fixed. I made an appointment for this. They call a few minutes ago, told me it wouldn't be fixed today. I ask about a loner, and they have none available. This is one of the reasons I bought from McCluskey's. This is a 2025 with a lifetime warranty I'm already regretting this decision to buy a new car from them. More

Work done not wright to brake rooter only a week later than still squeak now than still squeak now More

The Absolute Best Car Buying Experience at McCluskey Chevrolet! I am absolutely compelled to write a review of my recent purchase of a new Chevy Equinox from McCluskey Chevrolet. To put it simply, th Chevrolet! I am absolutely compelled to write a review of my recent purchase of a new Chevy Equinox from McCluskey Chevrolet. To put it simply, this was the most seamless and positive car-buying experience I have ever had, and it was all thanks to my salesman, Sam, and the incredible team at the dealership. From the moment I started working with Sam, it was clear he was different. His focus wasn't just on making a sale; it was on ensuring I found the perfect vehicle for my needs and that I was completely comfortable with my decision. He was highly communicative and engaging, listening intently to what I was looking for and providing comprehensive, transparent information every step of the way. I never felt rushed or pressured—only supported. This exceptional service was extended to the entire McCluskey team. Every person I interacted with was professional, friendly, and efficient. The entire process, from my initial questions through to the final paperwork, was handled with incredible speed and clarity. The financing portion was remarkably seamless and stress-free, which is a huge relief when making a major purchase. You can tell they have a great culture that prioritizes the customer. My beautiful new Chevy Equinox is being delivered right to my home today, a convenience that perfectly capped off this modern and customer-focused experience. I have Sam and McCluskey Chevrolet to thank for making this so easy. I cannot speak highly enough of my experience. If you are in the market for a Chevrolet, do yourself a favor: go to McCluskey and ask for Sam. They have earned a customer for life. 5 Stars, without a doubt More