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McCluskey Buick GMC

Cincinnati, OH

Overview
Employees
Reviews
Vehicles
4.5
337 Reviews
The team at McCluskey Chevrolet Buick GMC would like to welcome you to our dealership in Cincinnati, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Buick, GMC vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
Contact Dealership

9673 Kings Automall Drive

Cincinnati, OH

45249

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Showing 337 reviews

June 24, 2026

It’s always fast effect and everyone is especially kind. And of course Bubba is extremely fast and always on top of things!!! More

by wallen602
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bubba Hess
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Jun 24, 2026 -

McCluskey Buick GMC responded

We appreciate your note about the quick turnaround and the kindness of our team. We’re glad your GMC Terrain received prompt and thorough care. Please reach out whenever your Terrain needs attention again.

June 24, 2026

The service department lacks customers service . Too much lairs to the customers ,it is one month now I am still waiting to follow up with my vehicle to get fixed More

by johnwani84
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tonya Hensley
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather j
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Jun 27, 2026 -

McCluskey Buick GMC responded

Thank you, John, for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around for you. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Thank you.

June 24, 2026

Completely horrible had to return a car after having it for two and a half months because they never acquired the title. They didn’t even have the decency to make sure I walked away with another vehicle. More

by clarkmichon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Gary
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Jun 27, 2026 -

McCluskey Buick GMC responded

Clark, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns.

June 24, 2026

Savannah and the rest of the McCluskey team were superb as always. Another reason why I have purchased 5 vehicles at this location. More

by dontsendmestuff2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Savannah Large
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Jun 24, 2026 -

McCluskey Buick GMC responded

It’s wonderful to hear our team delivered exceptional care again. We appreciate your loyalty in choosing us for five vehicle purchases and for trusting us with service on your Chevrolet Tahoe. We look forward to supporting you on your next visit.

June 24, 2026

Very nice to work and all the staff members were extremely friendly and helpful with getting me approved More

by lavar.herron
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chuck Maly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sabrina McCluskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tonya Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 24, 2026 -

McCluskey Buick GMC responded

We’re thrilled our team guided you through the approval process smoothly and that everyone was friendly throughout. Thank you for choosing a new Buick with us. We hope you enjoy every drive.

June 24, 2026

Went in without an appointment Went to service desk, Service writer ask a few questions sent me right up. It’s a lube oil and filter on my 2022 GMC 3500. More

by LOCOINSP04
Recommend Dealer
Yes
Employees Worked With
Service manager daughter
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Jun 25, 2026 -

McCluskey Buick GMC responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

June 23, 2026

Nick made it a seamless process he handled everything, very impressed with how quick and easy the process was. Very satisfied. More

by psharpe1982
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chuck Maly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sabrina McCluskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tonya Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Jun 24, 2026 -

McCluskey Buick GMC responded

We’re thrilled to learn the purchase of your new Buick was seamless and efficient. Thank you for trusting our team with every detail. We’re delighted you’re very satisfied.

June 23, 2026

The service rep was very unprofessional and to want to charge $111 dollars for a $26 cabin filter was ridiculous to add to the already $140 ,oil change and tire rotation plus when the tire rotation was do More

by charlie.ashcraft
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Stephanski poor 1 star in my opinion
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Jun 26, 2026 -

McCluskey Buick GMC responded

Charlie, We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

June 23, 2026

It has a nice waiting area with nice amenities. The service check in personnel are nice and friendly. More

by fill43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Maly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sabrina McCluskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tonya Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Jun 23, 2026 -

McCluskey Buick GMC responded

Thank you for highlighting our comfortable waiting area and amenities. We’re glad our team provided a friendly check-in experience for your Chevrolet Equinox service. We appreciate your five-star rating and look forward to assisting you again.

June 23, 2026

This dealership is the best ever. Working with Jessica was even better. Mccluskey Chevrolet will make things work for you. I will not ever go to another dealer if I'm ever in need of More

by omyrah99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica Williamson
Print
Jun 23, 2026 -

McCluskey Buick GMC responded

It’s terrific to hear you’re loving your Chevrolet Equinox and the one for your granddaughter. We’re glad our team made the purchase experience so smooth. We look forward to assisting you again in the future.

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