McCluskey Buick GMC

They had my car for 3+ weeks for service. They basically just started throwing parts at it to try to fix the issue. No loaner car offered. I question if they know how to troubleshoot an issue They basically just started throwing parts at it to try to fix the issue. No loaner car offered. I question if they know how to troubleshoot an issue. I’ll be taking my car somewhere else in the future. More

My husband convienced me to reach out about an invitation to apply for a care through the Fresh Start program. I had been holding on to the invitation for over a month, and after realizing that I desperatel to apply for a care through the Fresh Start program. I had been holding on to the invitation for over a month, and after realizing that I desperately needed a car. I reached out. The date was Monday, July 13. I was contacted by a gentleman name Nick F. from McCluskey. He had a very positive and cheerful disposition. There was something about him that made me feel that this could happen, I could get a car. He took my information and called me back later that day. After some hard work on his part, he found a lender who was willing to do a loan. The catch was I would have to pick a brand new car that was under $30,000! I will be 47 next week and have never in my life had a brand new car. I looked and finally found a car. I was a nervous wreck. Where I come from, we think everything is a set up lol. I called and texted Nick up to 10pm. AND HE RESPONDED EACH AND EVERYTIME. When my paranoia really kicked in, Nick called me before he was even on the clock. He will never in life know how much I appreciate him. Ken in financing called me. He went over all of the paperwork with me to sign. While going over the documentation. I noticed that the interest rate was even lower than was initially stated. To couple, this is the cheapest car payment I have ever in my life had. I simply could not believe it. Nick gave me a delivery date of July 18th. Of course I kept calling him, and of course he responded each and every time. July 18th came and I had no idea when the car would be delivered (or if, remember, everything is a set up to me lol). After calling the delivery company and all over, I spoke with Rick in Logistics. Rick took my information, and promised to call me in 10 minutes. He lied, he called me back in FIVE!!! He told me that the car would be delivered at 3pm At 1:45pm, my husband sent me pictures of my 2026 Chevy Trailblazer in our driveway. She only had seven miles on her. Her name is Paisley Marie Washington, she's so cute and such a lady!!! I am in love. It's looks like McCluskey has a life long customer. Keep in mind that I live in Florida. Nick F., you are Heaven sent. Ken and Rick, thank you for your professionalism, consideration and car. You all will simply never know how much you all mean to me. THANK YOU!!! More

Savanah Large my service advisor was GREAT! Saved me money on my Chevy Impala LTZ 2015. Water pumps are costly. Pump kit12739553 and coolant 12346290 were installed. I did not have to pay a lot Saved me money on my Chevy Impala LTZ 2015. Water pumps are costly. Pump kit12739553 and coolant 12346290 were installed. I did not have to pay a lot because of a warranty that was applied because of the care that has been taken on my car. Thanks Savanah for saving me time and money. More

the problem I had with the air conditioning being always on with the fan on, was the the way Chevy designed it. The rear window operation was resolved. on with the fan on, was the the way Chevy designed it. The rear window operation was resolved. More

Fixed what they thought was the issue for $1600. Got home and the next day had the same issue and had to spend $2600 more with another shop to fix the problem. Conversations went no where as the sai Got home and the next day had the same issue and had to spend $2600 more with another shop to fix the problem. Conversations went no where as the said they couldn’t prove they didn’t fix the problem. NO, you didn’t fix the issue as it happened again the next day!! More

Eric was great at customer service and making sure we got a great deal for our trade and new vehicle. a great deal for our trade and new vehicle. More

My Equinox is 12 years old with 77,000 miles. It has only been serviced at McCluskey. Knowing the engine and powertrain is covered for life makes for a great piece of mind. Service rates are reas It has only been serviced at McCluskey. Knowing the engine and powertrain is covered for life makes for a great piece of mind. Service rates are reasonable when compared to local shops. Hope to have my car for another 10 years. More

This dealership is great! Got me in when I needed service and completed it in a timely manner! Got me in when I needed service and completed it in a timely manner! More

The in home service is terrific. The tech arrived on time and completed the work in a short period of time. Much better than waiting at the dealership The tech arrived on time and completed the work in a short period of time. Much better than waiting at the dealership More

As usual, the service profession was most helpful. Savannah got me checked in, diagnosed the issue herself, and got me through service in a far shorter time than I anticipated. On top of that, the f Savannah got me checked in, diagnosed the issue herself, and got me through service in a far shorter time than I anticipated. On top of that, the final bill was substantially lower than the initial quote. I'm always treated well there. More