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McCluskey Buick GMC

Cincinnati, OH

4.5
337 Reviews
The team at McCluskey Chevrolet Buick GMC would like to welcome you to our dealership in Cincinnati, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Buick, GMC vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
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9673 Kings Automall Drive

Cincinnati, OH

45249

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Showing 337 reviews

August 06, 2026

They have a very nice selection of vehicles. Pretty easy to work with, friendly staff. More

by tammyvance
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tonya Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2026 -

McCluskey Buick GMC responded

Our team enjoyed helping you find your new GMC from our wide selection and keeping the purchase process friendly and straightforward. Your kind words about our staff mean a lot to us.

August 06, 2026

Car runs great after major repair. Was quoted $185 for diagnostics, charged me over $300. Was originally quoted $1500 for repairs, then $1850, then when repairs were complete over $230 More

by vlt1152
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2026 -

McCluskey Buick GMC responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

August 06, 2026

Stopped in for unscheduled oil change. They were able to complete the oil change, tire rotation, and additional service quickly and with great customer service. More

by CBODE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayla
Aug 06, 2026 -

McCluskey Buick GMC responded

Thank you for the five-star rating! We’re glad we could quickly handle your unscheduled oil change, tire rotation, and additional service on your GMC Yukon XL with attentive care.

August 06, 2026

They damaged my fuse box by reversing the cables when they jump started it then tryed to blame me. Then they mis diagnose the problem and I had to take the car back. I have been in a loaner now for almos More

by patmichael7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Aug 09, 2026 -

McCluskey Buick GMC responded

Pat, providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention. We're sorry your visit didn't go as planned, and we'd love the opportunity to touch base with you and address your concerns once we've heard the full story.

August 05, 2026

Josh did a great job from the time I arrived until my service was completed. He did an outstanding job keeping me informed on the progress of my service. He also made sure in helping me use my GM Rewards More

by johnlkohlman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh - Service Writer
Aug 06, 2026 -

McCluskey Buick GMC responded

Knowing you felt supported and well-informed throughout your service means a lot to our team. We’re glad we could help apply your GM Rewards toward the service on your Chevrolet Traverse. Thank you for the five-star review.

August 05, 2026

We have purchased 6 vehicles from Mccluskey Chevrolet in the past 15 years and they have always went above expectations and were very pleasant to deal with. We have referred 3 of our children and some of ou More

by mac2256
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sentje Jerreals
Aug 06, 2026 -

McCluskey Buick GMC responded

After fifteen years of trusting our dealership with your vehicles, hearing that our service on your Chevrolet Colorado has consistently gone beyond expectations means a lot to us. We appreciate you recommending us to your children and family and are grateful for your continued loyalty.

August 05, 2026

Quick. Efficient. Friendly. 15 words. 15 Words. 15 Words. 15 Words. 15 words. 15 words. More

by 81967ds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Maly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sabrina McCluskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Savana Large.
Aug 06, 2026 -

McCluskey Buick GMC responded

Knowing that the service on your Chevrolet Malibu was fast, thorough, and welcoming is rewarding. Your kind words and five-star rating mean a lot to us.

August 05, 2026

Had my new truck in to have runner board steps and a spray in bed liner installed. Made appointment for 4pm which was perfect for my work day. Received a call asking me bring it at 8am to give time for More

by Jason B.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh Vollrath
Aug 09, 2026 -

McCluskey Buick GMC responded

Thank you, Jason, for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

August 05, 2026

Alec did a great job getting me checked in and Tracey did a great job quickly conducting and documenting my Out of State Inspection which I need in order to visit the Warren County Title office. More

by KGODFRE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Other Employees : NA
Aug 05, 2026 -

McCluskey Buick GMC responded

Quick, clear communication is at the heart of how our service department operates. We’re glad your check-in went smoothly and that we could promptly conduct and document your Out of State Inspection. Knowing we helped you prepare for your visit to the Warren County Title office is rewarding.

August 05, 2026

Great customer service and took care of me very well and got what I wanted. More

by graytc718
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tonya Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2026 -

McCluskey Buick GMC responded

Knowing you received great customer service and found the GMC Sierra 1500 you wanted means a lot to our team. Tonya is pleased she could help you secure the right Sierra 1500 for your needs.

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