McCluskey Buick GMC
Cincinnati, OH
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 AM
Tuesday 9:00 AM - 9:00 AM
Wednesday 9:00 AM - 9:00 AM
Thursday 9:00 AM - 9:00 AM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 11:00 PM
Tuesday 7:00 AM - 11:00 PM
Wednesday 7:00 AM - 11:00 PM
Thursday 7:00 AM - 11:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday 10:00 AM - 4:00 PM
Parts
Monday 7:30 AM - 3:00 PM
Tuesday 7:30 AM - 3:00 PM
Wednesday 7:30 AM - 3:00 PM
Thursday 7:30 AM - 3:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday 10:00 AM - 4:00 PM
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Showing 337 reviews
They have a very nice selection of vehicles. Pretty easy to work with, friendly staff. Pretty easy to work with, friendly staff. More
Car runs great after major repair. Was quoted $185 for diagnostics, charged me over $300. Was originally quoted $1500 for repairs, then $1850, then when repairs were complete over $230 Was quoted $185 for diagnostics, charged me over $300. Was originally quoted $1500 for repairs, then $1850, then when repairs were complete over $2300😳.This caused me to buy my 3rd equinox from Castrucci after buying 2 from your dealership and was planning on buying my third from you also. More
Stopped in for unscheduled oil change. They were able to complete the oil change, tire rotation, and additional service quickly and with great customer service. They were able to complete the oil change, tire rotation, and additional service quickly and with great customer service. More
They damaged my fuse box by reversing the cables when they jump started it then tryed to blame me. Then they mis diagnose the problem and I had to take the car back. I have been in a loaner now for almos they jump started it then tryed to blame me. Then they mis diagnose the problem and I had to take the car back. I have been in a loaner now for almost 4 weeks and still haven't found the problem why my car is misfiring and burning coolant. More
Josh did a great job from the time I arrived until my service was completed. He did an outstanding job keeping me informed on the progress of my service. He also made sure in helping me use my GM Rewards service was completed. He did an outstanding job keeping me informed on the progress of my service. He also made sure in helping me use my GM Rewards to pay for my visit. More
We have purchased 6 vehicles from Mccluskey Chevrolet in the past 15 years and they have always went above expectations and were very pleasant to deal with. We have referred 3 of our children and some of ou the past 15 years and they have always went above expectations and were very pleasant to deal with. We have referred 3 of our children and some of our family all of them have been very happy More
Quick. Efficient. Friendly. 15 words. 15 Words. 15 Words. 15 Words. 15 words. 15 words. Efficient. Friendly. 15 words. 15 Words. 15 Words. 15 Words. 15 words. 15 words. More
Had my new truck in to have runner board steps and a spray in bed liner installed. Made appointment for 4pm which was perfect for my work day. Received a call asking me bring it at 8am to give time for spray in bed liner installed. Made appointment for 4pm which was perfect for my work day. Received a call asking me bring it at 8am to give time for bed liner to cure asked if there was a way to get a ride home because I only have the truck they said there was a shuttle. Perfect. Brought it at 8 asked Josh about getting a ride home and I patently waited 45 minutes for an answer. After that he told me the shuttle was 45 minutes out. I told him I needed to get home to work. He found a driver and took me home. At 3pm I received an update that the bed liner would not be installed until the second shift came in and would available the next day. I asked for a rental car and a ride back. Josh worked tirelessly to find a driver and eventually picked me up himself. The next day I texted at noontime for an update and Josh told me it would be done in the afternoon. I received a call from him at 3 saying it wasn’t done but he was trying get a hold of the other shop for an update. By 8:30 that evening I finally received my truck back. Not to thrilled with how long it took but Josh made every attempt to keep me informed and made it less stressful. Bed liner and steps look great but I am not happy that there is a gritty over spray on the back passenger side door and on the roof. Trying to figure out how to get it removed. If I didn’t live so close to McCluskeys and not had an excellent experience when I bought the truck I probably would go somewhere else for future service. More
Alec did a great job getting me checked in and Tracey did a great job quickly conducting and documenting my Out of State Inspection which I need in order to visit the Warren County Title office. a great job quickly conducting and documenting my Out of State Inspection which I need in order to visit the Warren County Title office. More
Great customer service and took care of me very well and got what I wanted. got what I wanted. More
