McCarthy Jeep RAM Chrysler Dodge

Absolute worst experience from a dealership. Held my vehicle for over 11 days and did absolute nothing. Claimed they couldnt reach the warranty company. Then i took it directly to another dealer Held my vehicle for over 11 days and did absolute nothing. Claimed they couldnt reach the warranty company. Then i took it directly to another dealer who was able to reach warranty company that same day. Absolute joke. Never use this dealer for anything. Spoke to several customers who had been waiting who had similar experience. They are incompetent and not customer friendly and their screener Julie was a joke. She acts like we are bothering her calling to get status of our vehicle. Dont worry ill be posting this on every platform possible and have already told hundreds of folks to avoid this place at all cost. Wouldnt buy from them nor use service deptt at any point ever again More

I was met by Lindsay Capra. She was kind and took the time to help with my needs I did not know how to put my Jeep into 4 wheel Drive . Thank's to her and the service people I f She was kind and took the time to help with my needs I did not know how to put my Jeep into 4 wheel Drive . Thank's to her and the service people I fill safe and good about what they do. More

This is not your normal car dealership. No sitting in a salespersons cubicle for hours, as he and the manager play games with the "numbers." Just open, honest, up front people. They trea No sitting in a salespersons cubicle for hours, as he and the manager play games with the "numbers." Just open, honest, up front people. They treated me with respect and honored my time. I told them what I needed to make the deal, and they made it happen. More

Very personable and professional! Process was quick and thorough. Called with a follow up to make certain we had no questions about our purchase. Process was quick and thorough. Called with a follow up to make certain we had no questions about our purchase. More

Excellent and friendly service. Lindsay and Jesse are the best in the business. Will definitely be back. Lindsay and Jesse are the best in the business. Will definitely be back. More

Jessie in the service department was very helpful and my car and fixed and ready to go when he said it would be finished. car and fixed and ready to go when he said it would be finished. More

Great experience, painless and stress free. I would recommend to anyone. Easiest place to buy a car I would recommend to anyone. Easiest place to buy a car More

Greg did his best to give us what we wanted. We did not like the key fob situation and tried his best to find a solution. Although, he was unable to fix the outcome (which I still hate the key f We did not like the key fob situation and tried his best to find a solution. Although, he was unable to fix the outcome (which I still hate the key fob thing) he did a great job! Not something he could change it's the manufacture. More

Very friendly and helpful. Nate is a good salesman. Love my jeep need to learn how to get top off loop loop Nate is a good salesman. Love my jeep need to learn how to get top off loop loop More

I had my trucks oil and fuel filter changed as well as tires rotated. They never quoted me and when I asked if they had any specials I was told only if there was one online. When I went to pick my truck u tires rotated. They never quoted me and when I asked if they had any specials I was told only if there was one online. When I went to pick my truck up my bill was $390! Just by asking for an explanation they dropped it to $290 but that’s still ridiculous completed to what I paid for my last service. On top of that they never rotated my tires even though they charged me. Makes me wonder if they really changed my filters? When I started my truck when I was leaving my low voltage light came on. I looked at the “multi point inspection” sheet they supposedly performed and it said the battery was good. I stopped for fuel three miles away and my truck would not start. I needed a new battery! That would have been nice to know when I just had it to the dealer! I am willing to pay more to get my vehicle serviced at an OE dealer because you’re supposed to get higher quality techs and service. That is not the case at this dealer based on my experience. I would normally call the dealer to give them an opportunity to make it right versus writing a negative review. But I did that the last time I had my truck there. It was there for over a week for a check engine light and the light came back on 20 miles after picking it up. I left the service writer and service manager multiple detailed messages but never received a call back. Needless to say I will never go back to Lees Summit Dodge even though they are my local dealer. More