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McCarthy Jeep RAM Chrysler Dodge
Lee's Summit, MO
1,781 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,781 reviews
March 23, 2018
Always goes above and beyond I have been driving Chrysler products since 1985, and this is the best service center that I have ever used. I am a female senior citizen and I have b I have been driving Chrysler products since 1985, and this is the best service center that I have ever used. I am a female senior citizen and I have been using Lee's Summit DCJR for over ten years. I even pay a $50 deductible when having warranty work done that I could have done without copay at CarMax, as I know I will be getting quality work and won't be told I need other work that isn't required. I value honesty and integrity, and this dealership is definitely trustworthy! I have always contacted Jesse Venzor, service rep, because he knows me by name and my vehicle and is always doing his best to see that I get the services needed. He also reminds me when I have maintenance due. This week I had some work done and the mechanic noticed my transmission pan seal was leaking. My warranty company, Warranty Group, refused to cover the repairs, claiming it was Chrysler's responsibility. I talked to them three times, and Jesse talked to them at least four times, to no avail. Service Manager Mike Jones took care of the problem and I didn't have to pay for this repair. I highly recommend this dealership for repair work! More
by Jean Darby
Employees Worked With
Michael Jones, Jesse Venzor
March 22, 2018
Great experience My Jeep Wrangler was in for a recall fix. The part arrived quicker than expected & I was able to get the repair taken care of the next day. Everyone w My Jeep Wrangler was in for a recall fix. The part arrived quicker than expected & I was able to get the repair taken care of the next day. Everyone was very friendly and I was provided excellent service from start to finish. More
by Ars
Employees Worked With
Logan Diggs
March 21, 2018
Most Excellent Experience It is always a pleasure to work on a purchase with Lee's Summit Chrysler Dodge. Troy part 2 (salesman), Troy part 1 (sales manager) went the extra mi It is always a pleasure to work on a purchase with Lee's Summit Chrysler Dodge. Troy part 2 (salesman), Troy part 1 (sales manager) went the extra mile to make me a satisfied and happy customer. The finance team is great and so is the service team. I would definitely recommend them to anyone looking to purchase a vehicle. More
by Jones Bones
Employees Worked With
Troy Shaw, Robb Godard, Troy "LT" Shaw II, Brittney Saettone
March 18, 2018
They are so easy to work with and make you feel like family. My family have bought multiple vehicles frim thus dealership within the last 10 years and would not dream of going anywhere else. The process is quic My family have bought multiple vehicles frim thus dealership within the last 10 years and would not dream of going anywhere else. The process is quick, easy, and always have walked away feeling like we had gotten a great deal. More
by Kenzie1232
Employees Worked With
Rick Rippy, Daryl Posey
March 18, 2018
Lee's Summit Dodge Does It Again!!!!!! My wife was looking for a truck to drive back and forth to work everyday. She was just worried about how much new trucks cost and was afraid they woul My wife was looking for a truck to drive back and forth to work everyday. She was just worried about how much new trucks cost and was afraid they would be out of her price range. Well let me tell you, Rick Rippy and Mike Moananu eased her mind and made her dream come true! They were able to get her into the truck she wanted, with a payment that doesn't break the bank! She has been so excited since she drove it home. A big THANK YOU to Rick and Mike for making this happen! We have bought so many new cars over the years from Lee's Summit Dodge, and this is one of the many reasons why. We wouldn't dream of buying from anywhere else. You don't have to take my word for it, go see them for yourself and you will understand why. THANKS AGAIN LEE'S SUMMIT DODGE!!!!!!!!! More
by ccpoohsmith
Employees Worked With
Rick Rippy, Michael Moananu, Michael Jones, Daryl Posey
March 18, 2018
Great Service dept. Thanks to Jesse Venzor of the service dept. my standard oil change was in and out quickly, plus I always know a through check of all systems makes my Thanks to Jesse Venzor of the service dept. my standard oil change was in and out quickly, plus I always know a through check of all systems makes my car road ready. I have taken my car there for the past 3 year s and will continue because they have been honest and friendly and reasonably priced. Thanks Lees Summit Dodge you will continue to get my business More
by Alioop53
Employees Worked With
Jesse Venzor
March 18, 2018
Oil change and tire rotation Greeted by Missy and set up work to be done. She said she would call when done. She text me it was done a couple of hours later. Returned to dealer an Greeted by Missy and set up work to be done. She said she would call when done. She text me it was done a couple of hours later. Returned to dealer and car was ready. Good job More
by Dodgeman
Employees Worked With
Missy Shanahan
March 16, 2018
Recall work needed Good experience, cheerful staff, work done on time. They arranged for a shuttle ride home so I didn't have to wait at the dealership. Good experience, cheerful staff, work done on time. They arranged for a shuttle ride home so I didn't have to wait at the dealership. More
by PlumCrazy
Employees Worked With
Jeffrey Snyder
March 16, 2018
Jack is amazing to work with Jack worked with us to get a great used car for our son. Couldn’t be more pleased with our purchase. Great dealership and customer service! Jack worked with us to get a great used car for our son. Couldn’t be more pleased with our purchase. Great dealership and customer service! More
by ladyjenb
Employees Worked With
Jackie Fleming
March 16, 2018
Life saver! I needed a newer vehicle very quickly, Troy helped me into my dream car, a 2013 Chrysler 300! I couldn’t be any happier with my purchase. Thank you so I needed a newer vehicle very quickly, Troy helped me into my dream car, a 2013 Chrysler 300! I couldn’t be any happier with my purchase. Thank you so much Mr. Shaw for your excellent service! More
by Justin Warner
Employees Worked With
Troy "LT" Shaw II
