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McCarthy Jeep RAM Chrysler Dodge
Lee's Summit, MO
1,781 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,781 reviews
April 02, 2018
Friendly staff and a great experience I was refered to this dealership through a family member and i was happy with how friendly the staff was and how easy it was to understand all of the I was refered to this dealership through a family member and i was happy with how friendly the staff was and how easy it was to understand all of the jargen that was used. I am very happy with my new dodge journey. More
by Monaoke
Employees Worked With
Quincey Hill, Gregory Ruxlow
March 31, 2018
Dealership is not on your side This is the first and last Jeep I will ever own. Sadly, I had some issues with it that I don’t think I would have had with another brand, they are iss This is the first and last Jeep I will ever own. Sadly, I had some issues with it that I don’t think I would have had with another brand, they are issues that I haven’t had before. I recently took it to this dealership to have some maintenance work completed on it again, to find out my extended warranty expired 28 days ago, I purchased an extended warranty to cover me up to 5 years or 100,000 miles. I currently had 75,000 miles on it and owned it for 5 years and 28 days. I had been having issues with the transmission not shifting properly, I had this dealership look at it several times but could duplicate the issue and they could tell me is they gave the transmission an update. My shifting valve went out this time and needed repairs and they wouldn’t even consider covering under warranty. Just icing on the cake with this car and Jeep in general! The customer service at this dealership is very poor. I’m not mad about the $1200 it cost me to have my vehicle fixed, I’m mad they didn’t even try to get this covered under warranty. With other brands I have owned this would not have been an issue. Infinity has done it, GMC has done it. Jeep didn’t even try, sadly I will never buy another Jeep or Chrysler product again, and it’s all related to customer service, and not being on your side. More
by Travis
Employees Worked With
Jesse Venzor
March 31, 2018
Car purchase We came in just to inquire about Jeep’s and ended up leaving with 2! Jack was very nice and not pushy. I would totally recommend the dealership and Ja We came in just to inquire about Jeep’s and ended up leaving with 2! Jack was very nice and not pushy. I would totally recommend the dealership and Jack to friends and family. More
by Bsallens
Employees Worked With
Jackie Fleming, Robb Godard
March 31, 2018
Repeat customer We have bought a total of 5 cars from here and will continue to come back! Would recommend to anyone - family and friends! No pressure! We have bought a total of 5 cars from here and will continue to come back! Would recommend to anyone - family and friends! No pressure! More
by Crimmer
Employees Worked With
Jackie Fleming
March 30, 2018
Fast and great! I continue to come back to Lee’s Summit Dodge because of the fantastic service department! They go above and beyond every time! I would highly recomme I continue to come back to Lee’s Summit Dodge because of the fantastic service department! They go above and beyond every time! I would highly recommend the service department. More
by Murphy
Employees Worked With
Jonathan Schreimann, Derrick Ross
March 30, 2018
Oil and filter Thanks for the great service.I have been going in lees summit dodge for years.I would never take my vehicle anywhere else. Thanks Missy for years of g Thanks for the great service.I have been going in lees summit dodge for years.I would never take my vehicle anywhere else. Thanks Missy for years of great service. Your great to deal with. More
by Mcc
Employees Worked With
Missy Shanahan
March 29, 2018
amazing! Missy went above and beyond for me and my family while we dealt with the service department. I wouldn't ever recommend anyone but her. she is so sweet Missy went above and beyond for me and my family while we dealt with the service department. I wouldn't ever recommend anyone but her. she is so sweet and polite and made it very easy. she didn't ever leave us in the dark about anything going on and so easy to get ahold of. Thank you so much missy More
by smithgirl
Employees Worked With
Missy Shanahan
March 27, 2018
Oil Change Bought oil package from this service department for a reasonable price and oil changes/tire rotations are done in a timely manner. Thanks for the grea Bought oil package from this service department for a reasonable price and oil changes/tire rotations are done in a timely manner. Thanks for the great work! More
by Courtney94
Employees Worked With
Logan Diggs
March 27, 2018
Fantastic Car Buying Experience! I could not have had a better car buying experience at Lee's Summit Dodge Chrysler Jeep Ram. Each person I came in contact with at the store was very I could not have had a better car buying experience at Lee's Summit Dodge Chrysler Jeep Ram. Each person I came in contact with at the store was very professional, friendly, willing to answer any and all questions that I had, and made the entire experience fun and enjoyable. I could not be happier with my purchase and will be recommending Lee's Summit Dodge to all my family and friends. More
by Missy Lightner
Employees Worked With
Nathan Ebbrecht, John Bock, Robb Godard
March 27, 2018
Comfortable but Trailerhitch missing we were comfortable enough that we did purchased the vehicle when honestly we were there to compare it to a Subaru. We extended ourselves to above wha we were comfortable enough that we did purchased the vehicle when honestly we were there to compare it to a Subaru. We extended ourselves to above what we truly wanted to spend but were comfortable. I didn't attempt to beat you down on the price and paid extra for all the service and warranty options. Also I thought we got more for the trade than $100. We both actually thought it was $1000. All of which is not a deal breaker but the below item about the trailer hitch does. while attempting to find a color my wife wanted I did not notice that there wasnt a trailerhitch on the one she picked out. It was late and I did not realize this was an option not on all models. We discussed with Lance what the towing capability was and how nice it would be to use the hitch for our bike rack. Not sure if there is anything that vcan be done More
by edunlap45
Employees Worked With
Lance Welch
