McCarthy Jeep RAM Chrysler Dodge
Lee's Summit, MO
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Awesome experience!! My wife's vehicle was totaled from an accident. The dealership we have bought our used last three vehicles from now has a pushy sales manager who gav My wife's vehicle was totaled from an accident. The dealership we have bought our used last three vehicles from now has a pushy sales manager who gave us an unpleasant experience. We decided to leave that dealership and found a better vehicle at this dealership. I called Lee's Summit Dodge because they had a used Ford Explorer on their lot. I talked to Mike and let him know we would be there in thirty minutes to test drive it. It was a rainy day, but Mike had the vehicle pulled up to the front doors and ready for us. Mike introduced us to Lance who would be out salesman. Lance was an awesome salesman who had patience to deal with my wife and I, We take a long time to make a decision. Lance was very personable and was not pushy nor did he try to talk us into a vehicle we didn't want. Derek was the finance guy. Derek was thorough and talked about service and warranty plans. He was not pushy, just provided the information and let us choose what fit our needs. Derek wrote up the paperwork, we signed, and drove off with our new (to us) used vehicle. Yes it was the end of the month when we were at the dealership, but EVERYONE treated us well. The overall vibe from the employees was a fun environment. We will definitely be back again!!! For those of you like us on the Kansas side, our experience at Lee's Summit was well worth the drive! More
Scary but exciting I would have liked to have saw my car first before signing all my paperwork but it all worked out great. As a first time car buyer, Amanda made me fee I would have liked to have saw my car first before signing all my paperwork but it all worked out great. As a first time car buyer, Amanda made me feel very comfortable with purchasing the Renegade and she was very patient with my indecisiveness. Lance was awesome at responding to my texts prior to coming up to the dealership. I clearly was too lazy to pick up the phone and just call someone at the dealership. Dakota was also great at explaining the financial breakdown of the vehicle and what I would financing. I can't remember who I talked to in the finance department, sorry. More
Best Dealership in Missouri I have ever been to! The management team is amazing and leads from the front! The only Dodge service center I will use. I just bought my 5th vehicle from them and in 4 yea The management team is amazing and leads from the front! The only Dodge service center I will use. I just bought my 5th vehicle from them and in 4 years I am sure to be back for another. Mike at the management sales desk is awesome! The young GM really cares about his customers! More
Exeptional service, very friendly My husband and I went to Lees Summit Dodge to buy a Dodge Challenger from Nate, but he wasnt there. Gregory offered to help and give Nate the commiss My husband and I went to Lees Summit Dodge to buy a Dodge Challenger from Nate, but he wasnt there. Gregory offered to help and give Nate the commission for the sale. Having worked in sales before, I was impresssed with Gregory's honsty and the willingness to help a coworker. More
New Purchase Great experience. Very helpful in helping locate the model, color, and features I was looking for in a new car. It is a big investment and I would r Great experience. Very helpful in helping locate the model, color, and features I was looking for in a new car. It is a big investment and I would recommend LS DCJR any time. More
Very knowledgeable salesman My hubby and I knew nothing about the Jeep Sahara’s. So we needed an experienced sales person. Nate answered all our questions. By the time we were ed My hubby and I knew nothing about the Jeep Sahara’s. So we needed an experienced sales person. Nate answered all our questions. By the time we were educated on the products it made our choice easy. More
Purchase New Jeep Renegade Probably one of the best car buying experiences Ive had. Rick is awesome and would definitely recommend going to see him for a new car. Probably one of the best car buying experiences Ive had. Rick is awesome and would definitely recommend going to see him for a new car. More
Great service very efficient Amanda was a huge help and went over ALL the necessary information as it was my first time buying a car. All the employees worked well and were very i Amanda was a huge help and went over ALL the necessary information as it was my first time buying a car. All the employees worked well and were very informed on everything. More
Very Good Experience up until the “Wheel Lock” scam Initially I had a very good experience here. I drove up from Omaha as I found a very good deal on a Wrangler that had the exact packages I was lookin Initially I had a very good experience here. I drove up from Omaha as I found a very good deal on a Wrangler that had the exact packages I was looking for. Elizabeth was very nice and helpful when I initially inquired about it. Brandon the salesman was also very helpful, and very knowledgeable. I had been looking for a Jeep for quite some time and most salesman could barely tell me the colors they came in, much less other details including the difference between a JK and JL like Brandon did. I had to wait 2 hours to meet with the finance team, but everyone was very apologetic. Their loan rates are not very competitive – it’s a bit frustrating that they could not get me a rate under 5.1% with a credit score in the upper 800’s, but I guess it’s easy enough to refinance later. It’s unfortunate that such a positive experience had to be soured by one small thing. There were wheel locks on the jeep when I arrived. Brandon had mentioned them the night before but I was under the impression they were included in the price we agreed upon over the phone. When I saw the 249$ charge I asked that it be taken off as I did not request them, and did not want them. I was told something to the effect of they were part of the jeep now, and they might not even have the other lug nuts to replace them with (I found them in the trunk). In the interest of saving time ( I had a 4 hour drive ahead of me ) I just let it go as I figured they may be useful. When I got home, I found that the exact same MOPAR wheel locks retail for about 60-70$. I’m not upset that I purchased something I didn’t really want- that’s on me. But to find out they had charged close to 200$ over retail- shame on them. I find that to be incredibly dishonest. Overall I’m very happy with my new Jeep, even though I now own the most expensive lug nuts in Omaha. I guess I would recommend this dealership to someone looking for a good price, with the advice of only purchasing what is on the sticker. Despite feeling duped, and embarrassed that I let that happen I'm glad I got the Jeep I wanted. More
Purchase new Ram My experience was excellent. I have been shopping for a new truck for the last 3 months. I had only recently began to view Ram as an option (2 other a My experience was excellent. I have been shopping for a new truck for the last 3 months. I had only recently began to view Ram as an option (2 other auto makers were first in my mind). I almost cancelled my appointment, but am exceptionally pleased that I did not. Not only was our sales professional excellent to work with, the whole team went above and beyond to provide us with an excellent buying experience. More