McCarthy Jeep RAM Chrysler Dodge
Lee's Summit, MO
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Good experience through the process Went to a few different dealerships and I felt like I was only taken seriously at this one. Les was great to work with throughout the process. Being a Went to a few different dealerships and I felt like I was only taken seriously at this one. Les was great to work with throughout the process. Being a younger customer he said he would assist me through the whole process just as he would his own kids. He held up his end of the bargain the whole way. It was a very pleasant process considering this was my first new vehicle. More
Best new car purchase ever! My wife and I were extremely pleased with the service we received at Lee's Summit Chrysler Dodge Jeep Ram. Les Saunders was very knowledgeable and no My wife and I were extremely pleased with the service we received at Lee's Summit Chrysler Dodge Jeep Ram. Les Saunders was very knowledgeable and not pushy at all. To make things even better, we were only at the dealership for an hour and a half to pick up the car and go through financing. I highly recommend Les and the Lee's Summit dealership! More
1500 Dodge Ram Purchase Today was probably the worst and best day I have had owning a vehicle. Long story short my car died on my way home from work this morning. I called an Today was probably the worst and best day I have had owning a vehicle. Long story short my car died on my way home from work this morning. I called and set up an appointment with Chris Smith to see Les Saunders to look for a new vehicle. It was earlier than my wife and I had anticipated but Les and Chris made this trip as painless as it could be. Upon arriving at the dealership, Les greeted us with a warm smile and was very understanding of our situation. He made sure that Jen and I were comfortable and were able to pick out the vehicle that we wanted without feeling rushed. Les then worked with Chris to help finalize the deal with very few hiccups along the way. Les' Customer Service was Top Notch and never made us feel like we were just another Sale. When it was finally time to sign all the financial documents, Steve explained all the documents to us and allowed us to ask as many questions as we needed to make sure that we were getting exactly what we were told we were going to get. This dealership is probably the best that I have ever been to and when it is time to get another vehicle in the future will most definitely be receiving my business. Thank you Les, Chris and Steve for all of your hard work and the time you took to help Jen and I drive home in our 2015 Air Force Blue Dodge Ram. Jonathon Dalsing More
A pleasure to do business with Derek McGowan went out of his way to provide an excellent experience.When I first spoke with Derek on the phone I described to him exactly what I was Derek McGowan went out of his way to provide an excellent experience.When I first spoke with Derek on the phone I described to him exactly what I was looking for. When I arrived at the dealership the Jeep that I was interested in was there ready for me to test drive. He was extremely helpful and professional throughout the entire process. He made sure that I had all my wants and needs met for my new patriot. This is my first time purchasing a vehicle and Derek was very patient with me. He didn't pressure me into buying, and was very upfront and honest. Also he was able to answer all of my questions regarding financing and registration. Overall, I would highly recommend Derek and Lee's Summit Chrysler Dodge Jeep to anyone looking to purchase a new vehicle. More
Well taken care of Les Saunders don't did a great job taking care of me on my trip to the dealership! It was the most painless car transaction I've experienced! Les Saunders don't did a great job taking care of me on my trip to the dealership! It was the most painless car transaction I've experienced! More
Back stabbing not trust worthy Wrote this to Frank Clinton the General Manager on January 28th with no response which confirms my belief that this dealer isn't out to earn customers Wrote this to Frank Clinton the General Manager on January 28th with no response which confirms my belief that this dealer isn't out to earn customers it's out to make as much money as possible even if it destroys their integrity. Thought I would reach out to you about how I was treated by your dealership. I had been working with Derek McGowan on a used 2013 Ram Megacab and we had come to a deal over the phone since I live in Overland park I did not want to make several trips out to Lee's Summit if I didn't need to. Derek and I agreed on a price and made a deal. He told me he just needed me to come in either that night or the next day. I told him I would be there first thing the next morning and was. I arrived to the dealer ship at 8:15am and was greeted by a text message from Derek that said they sold my truck last night! How could they sell a truck that we had a deal on? Why was I told that we had a deal then the truck I wanted was sold to someone else? If I had know that your dealership would sell it out from under me I would have given Derek a deposit to hold it, but he told me we had a deal and to just come in and sign. So sad that a mans word isn't good anymore and this is how your dealership treats customers. Just thought you would like to know how your customers are being treated. More
Akayla Thomas (customer) Our services was outstanding!! Mr. Les Saunders, the one who worked with us, has an awesome personality. He made sure we felt comfortable and made su Our services was outstanding!! Mr. Les Saunders, the one who worked with us, has an awesome personality. He made sure we felt comfortable and made sure we understood everything that was going on. He made us feel like family and that's the best customer service you can ask for !!! I thank him and the dealership for making our experience both memorable and pleasing! More
Great local Jeep dealer It is really nice to have such a great Heep dealer right here in Lees Summit. Jack and the guys at Lees Summit Jeep are wonderful. It is really nice to have such a great Heep dealer right here in Lees Summit. Jack and the guys at Lees Summit Jeep are wonderful. More
Excellent experience Liz Fisher is the best! Friendly, energetic, and has a great knowledge of her product. My transactions with her have always been seamless. Great sa Liz Fisher is the best! Friendly, energetic, and has a great knowledge of her product. My transactions with her have always been seamless. Great sales person! More
Dealer Upgrades to my Ram I have great confidence in knowing that my vehicle will get proper care from John Knotts - one of the Service Technicians at LSDCJR, that is why I cho I have great confidence in knowing that my vehicle will get proper care from John Knotts - one of the Service Technicians at LSDCJR, that is why I chose to bring my Ram in for upgrades. I could have easily gone to another service provider to have these upgrades added and they would been installed at a significantly cheaper rate. Passed experiences that I have had with the John's expertise was the reason I brought it back to the Dealership to have these upgrades done there. John does quality work and is great at explaining what was done and what could have caused the issue requiring service repair. Thanks John!!! More