McCarthy Jeep RAM Chrysler Dodge

The service department is always a great experience. I purchased new tires for my vehicle. Jonathan helped me through the process and was friendly, helpful and efficient. I always have a good experience I purchased new tires for my vehicle. Jonathan helped me through the process and was friendly, helpful and efficient. I always have a good experience with the service department at this dealership. I wouldn't hesitate to highly recommend family or friends! More

Not-so-complimentary first oil change I brought in my 2014 Ram truck in with less than 3000 miles for my first oil change after I received an e-mail notice from the warranty forever group I brought in my 2014 Ram truck in with less than 3000 miles for my first oil change after I received an e-mail notice from the warranty forever group that service was almost overdue. I bought the truck back in October 15 2014. This first oil change was supposed to be complimentary. At least that is what sales agent told me when I purchased the truck with around 266 miles. Service employee , had to get sales approval for the first complimentary service. The sales agent came back and told us that they don't have free oil changes. I wasn't going to argue with her even thought she was the same person who told me the first oil change would be complimentary. I paid the $48.10 for the oil change. Service was quick but a little pricey. Next time I will likely buy the oil change package. So, if you ever buy a new vehicle there, and are offered a courtesy oil change the first time you bring it in, I would advise asking for a written voucher. Other than this issue, I have been generally happy with the dealership. More

Always felt valuable, treated with consideration I love these guys, the Service Dept is best in class and I been to many a Dealership to make that assessment. The post vehicle purchase experience is I love these guys, the Service Dept is best in class and I been to many a Dealership to make that assessment. The post vehicle purchase experience is the most important to me. I came back to buy my 2nd vehicle and maybe a third in a couple more years. More

Great Service!!! Once again I leave this dealership a satisfied customer! They called me when the part came in like they said and they promised it would be under an ho Once again I leave this dealership a satisfied customer! They called me when the part came in like they said and they promised it would be under an hour putting it in and it was. Awesome service! Everyone speaks to you and leaves you feeling as though they know you. More

State Inspection Friendly and quick. Waiting area(s) are nice and clean. Have not had a bad experience at this dealership (unlike an unnamed Jeep dealership in Indep Friendly and quick. Waiting area(s) are nice and clean. Have not had a bad experience at this dealership (unlike an unnamed Jeep dealership in Independence). More

Express oil change Thank You, DerrickRoss ! It was a nice surprise to find out that the recall could be fixed also. Have a Great day... What was really a bonus was tha Thank You, DerrickRoss ! It was a nice surprise to find out that the recall could be fixed also. Have a Great day... What was really a bonus was that I pulled into the shop area at 15:47 and they take their last vehicle at 16:00 hr. It was no problem, Derrick did up the paperwork and got the guys on it immediately. More

expencesive Clearly explains service being done. Service writers and mechanics work well together. You actually get to talk to the mechanic working on your vehicl Clearly explains service being done. Service writers and mechanics work well together. You actually get to talk to the mechanic working on your vehicle. DONE More

OUtstanding Service When Raytown Dodge was so unceremoniiously shuttered I was not happy with my situation. I wasn't going to Independence or Belton to get mopar service When Raytown Dodge was so unceremoniiously shuttered I was not happy with my situation. I wasn't going to Independence or Belton to get mopar service. I was referred to Mr Mike Jones by Mike Gatchet (service manager) at Dick Smith Ford in Raytown. That referral in itself spoke volumes and he wasn't wrong. More

Very Good Service adviser was very nice and friendly. Very professional and answered all questions that were asked of him. Gave advice when asked. Will be ba Service adviser was very nice and friendly. Very professional and answered all questions that were asked of him. Gave advice when asked. Will be back. More