McCarthy Jeep RAM Chrysler Dodge

Fast service Missouri Inspection. I came in for an inspection and front in was out of alignment. I suggested I would come back later with a coupon I had at home fo Missouri Inspection. I came in for an inspection and front in was out of alignment. I suggested I would come back later with a coupon I had at home for a discount on service but my service advisor, Jeff Snyder took my word that I had one and discounted the charge for the amount of my coupon. I am always happy with the fast service but the set up of the front waiting room is uncomfortable so I usually sit in the back near the parts department. I have worked with Jesse Venzor many times in the past and appreciate that he always remembers and calls me by name when I come in. More

nice people and a clean showroom First time buy from this dealership. It's also the first time not buying a Ford..they did not pressure and were very knowledgeable..transaction was co First time buy from this dealership. It's also the first time not buying a Ford..they did not pressure and were very knowledgeable..transaction was completed na reasonable time . More

Go anywhere else! After the test drive, I was told the seats would be cleaned before we left (they were filthy with spills all over especially the back seats), and when After the test drive, I was told the seats would be cleaned before we left (they were filthy with spills all over especially the back seats), and when we went to the car after the paper work, it looked like nothing had been done. I said to the salesman "I thought these were going to be cleaned?" He said' "They didn't get them wet." So I assume he meant that they vacuumed them, which did nothing for the spills. Then I realized that there were no floor mats, so I asked where they were, he went into the building didn't find them then said' "You can get some from Wal-Mart for $20.00." I just left, this car has hooks for fitted floor mats, so I ended up using some old Oldsmobile floor mats I had, and cut holes to make them fit. That night I got onto the dealer site under contact us, since I couldn't sleep because I was so frustrated with this process. I got a call the next day saying to bring the car in and they would clean the seats. So this was an extra trip I had to unnecessarily make. Nothing was ever done about the floor mats, even though in the listing it stated there were floor mats. I am also unsure of how good their multi point inspection is before they sell their used cars. I bought this car for my daughter, and about 2 weeks after purchase I drove it in and went to use the wiper fluid and nothing came out. I assumed it was out of fluid, but it was full, the motor was not working. I took it in on a Monday, after 2 days of hearing nothing I called and asked what was going on, and was told they were having trouble locating the part. So I left the car there, since my daughter was out of college for a few weeks, then on Friday, I had not been contacted with any updates, so I called and a message was taken, and I was told I would be called back. After 3 hours I finally called them again, and after a few minutes I was told that the part had arrived minutes ago and they would get right on that. With this kind of customer service and dismissive attitude I can't recommend any go here! I will say that Steve in the Finance department was friendly and helpful. More

BEST CAR PURCHASE EXPERIENCE I have purchased over 20 vehicles in my life, and positively had the best experience I've ever had buying a car.. The professionalism, knowledge and s I have purchased over 20 vehicles in my life, and positively had the best experience I've ever had buying a car.. The professionalism, knowledge and service given to me from Les was top notch. He made the experience QUITE enjoyable and I WILL DEFINITELY be purchasing a Jeep Wrangler from him within 9 months for my 15 yr old boy.. More

A fun and Comfortable shopping experience We bought a new Jeep Compass from Les. Les made the shopping experience enjoyable from the very beginning when we first contacted through e-mail. Th We bought a new Jeep Compass from Les. Les made the shopping experience enjoyable from the very beginning when we first contacted through e-mail. There was never a point where we felt pressured to make a decision towards a specific vehicle or to buy that day. Our salesman was there to help us find a vehicle that was right for us and listened to what we wanted which was the most bang for our buck. Robert was efficient in closing the deal and not wasting our time. I highly recommend shopping from this dealership and more specifically from Les Saunders if you want to enjoy shopping for your new car. More

Jack is great! Love my new jeep wrangler. My salesman Jack is the best. I highly recommend asking for him. Reason I didn't give it 5 stars is because it had a Love my new jeep wrangler. My salesman Jack is the best. I highly recommend asking for him. Reason I didn't give it 5 stars is because it had a real good scratch on it just like another brand new car I bought there. They did fix it though. Thanks Jack!! More

Top Notch Chris Smith and team made the car buying process simple. They offered a very fair price for our trade and worked with their banks to negotiate the lo Chris Smith and team made the car buying process simple. They offered a very fair price for our trade and worked with their banks to negotiate the lowest rate. The staff was friendly, professional, and knowledgeable. They even stayed after hours to complete the purchase so we could drive the new vehicle home. All-in-all, I would recommend this dealership to my family and friends! More

Air bag replaced They did the recall work and I had no other problems. I have bought 2 cars here and have always had the serviced by your crew. They did the recall work and I had no other problems. I have bought 2 cars here and have always had the serviced by your crew. More

Trade Good experience. Friendly, courteous staff. This is the second vehicle I have purchased here and I expect I will be returning for another. I first bec Good experience. Friendly, courteous staff. This is the second vehicle I have purchased here and I expect I will be returning for another. I first became a service customer in 2010 with a Ram fleet pickup. The service experience is what brought me into the showroom. Lees Summit Dodge truly believes in service after the sale. More

good experience this time work completed in satisfactory and timely manner. A better explanation of what is covered when you purchase a new vehicle as far as the warranty woul work completed in satisfactory and timely manner. A better explanation of what is covered when you purchase a new vehicle as far as the warranty would be in order. For instance, I don't recall if tire rotation was mentioned; I don't think it was. At the visit before this one the service teck said it would be covered, at this visit the service teck said it was not and there was no road hazard. I could have purchased the road hazard at Firestone before I put to many miles on the tires. Also, when I asked if the oil used was conventional or synthetic I was told I didn't purchase the synthetic oil option. It makes me wonder what else I didn't get that I thought I had. I was told I didn't need to keep track of my oil changes that the car would tell me. Another time I was told every 4.000 miles. When I had the first oil change I was told 3,000 miles and that was what was put on the window sticker for the next mileage or month. More