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McCarthy Jeep RAM Chrysler Dodge
Lee's Summit, MO
1,781 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,781 reviews
August 10, 2015
Great Buying Experience Overall great buying experience having the pleasure to deal with, great people, great service who provided great communication every step of the way!! Overall great buying experience having the pleasure to deal with, great people, great service who provided great communication every step of the way!!! Very pleased. More
by DeniseG
Employees Worked With
Rick Rippy, Chris Smith
August 09, 2015
Easy to deal with All of our needs were met and we didn't' feel pressured in any way. We felt that we were listened to and the dealership made it as easy as possible t All of our needs were met and we didn't' feel pressured in any way. We felt that we were listened to and the dealership made it as easy as possible to get what we wanted. More
by crkientzy
Employees Worked With
Jackie Fleming
August 09, 2015
excellent service Went in to test drive and was treated with the utmost respect. I was never questioned and anything I wanted they looked into. when we changed our mi Went in to test drive and was treated with the utmost respect. I was never questioned and anything I wanted they looked into. when we changed our minds of what model we wanted at the last minute and they completely worked with us.we love our jeep cherokee! More
by fahrmemc
Employees Worked With
Jimmy Sheets, Derrick Ross
August 06, 2015
Lengthy Oil Change The dealership supposedly has an express lane for oil changes. It does not matter what day or what time of day I go to get my oil changed, I have to w The dealership supposedly has an express lane for oil changes. It does not matter what day or what time of day I go to get my oil changed, I have to wait at least an hour. I had to wait over four hours one day because they were "backed up". I'm sorry, but if you have an express oil change lane, you should have people there doing just that, only oil changes. And good luck getting answers from the service staff. More
by AmandaC
Employees Worked With
Missy Shanahan
August 06, 2015
Fantastic and professional. This was a very enjoyable experience. I drove 60 miles based on the trust and professional provided by the dealership via numerous phone calls I was This was a very enjoyable experience. I drove 60 miles based on the trust and professional provided by the dealership via numerous phone calls I was not disappointed. I would recommend this dealership to my friends and family. Darryl was fantastic! More
by josh11
August 06, 2015
the best this dealer is the only one 1 I will trust with my car.I own 2014 200 convertable.which I got somewhere else.should have come here first. this dealer is the only one 1 I will trust with my car.I own 2014 200 convertable.which I got somewhere else.should have come here first. More
by trainman
Employees Worked With
Jimmy Sheets, Jonathan Schreimann, Jesse Venzor
August 06, 2015
Pleasant - no pressure I came into the dealership (with friends) and the intention of looking at new trucks - not necessarily buying one. I got to talking with Lance W. and I came into the dealership (with friends) and the intention of looking at new trucks - not necessarily buying one. I got to talking with Lance W. and at his suggestion took the RAM for a test drive. He asked me what I thought and I told him lets get some paperwork going. The truck drives and handles well, and Lance answered all my questions in a professional manner. At no time did I feel as if I we're being pressured to buy this or that option, and overall had a pleasant buying experience. Dennis. More
by djf1960
Employees Worked With
Derrick Ross, Richard Miller, Lance Welch
August 05, 2015
Service Dept. Overwhelmed I took my 2015 Dart in to have some factory work done, while I was there I asked them to go ahead and change the oil if they had the time. The Service I took my 2015 Dart in to have some factory work done, while I was there I asked them to go ahead and change the oil if they had the time. The Service dept at the time of drop off was not busy and they told me that it would be no problem. I then asked them what time I could expect to be able to pick up my car. They said that it would only be a few hours. When I called later that day (5 hours later) to see if my car was ready they then told me that it would not be ready until the next day. So, the next day when I went to pick up my car the service dept was swamped with customers (some happy... one extremely unhappy and the phone ringing off the wall). I proceeded to stand at the service check out waiting to talk to the service tech in charge of my case when I happen to overhear one of the other service techs talking on the phone to an other customer, at which point he was trying to tell the (upset???) customer that there was nothing that he could do... to which I assume the customer didn't like as the next thing he did was hang up on them (I could hear the customer still asking questions as he hung up). I took this as a sign that today was not a good day in the dept. Anyway, I waited for about 10 min to finally get my keys and leave. Once in the car I noticed that the factory work was done, but the tech in the back missed a screw when assembling things back together (found it in my front seat) on top of that the oil change that I requested was not done!!! Seeing how they treat their customers and how over worked the people are I think that I will be taking my car to a different dealership to have the maintenance done from now on. More
by Dartowner
Employees Worked With
Missy Shanahan
August 04, 2015
Purchased 2015 Town and Country This dealership is the absolute best in the midwest! They took excellent care of us and everyone should shop at this dealership for a Chrysler produc This dealership is the absolute best in the midwest! They took excellent care of us and everyone should shop at this dealership for a Chrysler product! More
by Dustman
Employees Worked With
Nathan Ebbrecht, Frank Clinton
August 03, 2015
The simple truth A staff that under promises and over delivers will get my business everytime. The dealership as a whole is committed to the customer and the product. A staff that under promises and over delivers will get my business everytime. The dealership as a whole is committed to the customer and the product. More
by VFW1899
Employees Worked With
Les Saunders
