McCarthy Jeep RAM Chrysler Dodge

Created new problems Had the oil changed, the transmission serviced and the tires rotated. Now the tire pressure sensors do not work correctly, the brakes are squealing ( Had the oil changed, the transmission serviced and the tires rotated. Now the tire pressure sensors do not work correctly, the brakes are squealing ( fairly new brakes) and the front end is vibrating so bad I can't get over 60. The sticker that tells when my next service is due has the mileage from yesterday's oil change. Not very happy with my service this time. Now I will have to spend yet another day and money taking it somewhere else to get these issues fixed. Don't see the point of bringing it back to your service department as your mechanic thought it was okay when it left. More

Slow & Damaged my vehicle I took my 2014 Ram in for an oil change and decided to rotate my tires while i was there. Once I left the dealership and got home, i stepped out and c I took my 2014 Ram in for an oil change and decided to rotate my tires while i was there. Once I left the dealership and got home, i stepped out and closed my door to find a large 2 gouges in the driver door (down to the metal). Need I mention I do not have children nor anyone else parking next to me at my house. It seems that every time I go to the dealership for repairs or an oil change, it always ends in a negative way. More

Shady & unprofessional liars...Poor way to do business Agreed to pricing on a new Jeep Wrangler Unlimited as well as our trade-in. I have all of the emails and texts saved for proof. After triple checking Agreed to pricing on a new Jeep Wrangler Unlimited as well as our trade-in. I have all of the emails and texts saved for proof. After triple checking everything was good to go with Derek McGowan we drove in again to swap cars, only to find out he raised the sales price that he confirmed multiple times! Rather than make it right, or at the bare minimum apologize or own up to his actions, both he and his manager (Mike Moananu) let the deal fall through and blamed the other person, even after we showed proof of their offer. Mike said he wouldn't honor the quote given to us and Derek played dumb and claimed he did nothing wrong. My wife is pregnant so we made sure everything was a go prior to taking off work and making another drive in as we didn't want any surprises; since the first time we agreed to buy a Jeep from them they lost the car to their sister branch even after we did the financing and agreed to buy the car. Honest mistake maybe but both times they just wanted us there in person to push for more money, even after agreeing to the new numbers on the 2nd Jeep we tried to purchase. Jonathan in the service department was very nice and professional - he was helping us swap wheels and tires and saw this all go down. He was super nice and helpful, even had his guys stay late to work with us but ultimately the deal fell through after we were pressured to pay more money. All of this to try and weasel another $1000 after they were in the process of putting on the new wheels and tires, and adding to a price we already locked in. I guess they assumed since we made the drive (again) to buy the car they could play with our emotions and get more money; but all it did was upset us and ruin the entire experience. We were frustrated to say the least and wouldn't give into their new pushy sales pitch, and in return they lost out on a new sale and over $4000 in additional revenue with our trade. Horrible experience. Horribly unprofessional way to do business and treat people. I'm in sales myself and this was an extremely insane way to act and/or represent any company. I understand everyone is in the business to make money but don't flat out lie to us and wait til the very last minute to be sleazy. If you go here please make sure they don't try to con you for more money too, as we know they'll surely try. More