McCarthy Jeep RAM Chrysler Dodge
Lee's Summit, MO
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Very Satisfied Customer! I want to thank the team of people who made my hopes and dreams come true of owning a brand new Jeep Wrangler Unlimited!!! They were helpful from the I want to thank the team of people who made my hopes and dreams come true of owning a brand new Jeep Wrangler Unlimited!!! They were helpful from the very start from looking to buying! More
Out of state buyer I found my 2003 Porsche 911 online. It's always a hard decision to purchase a specialty vehicle but when out of state even more difficult. Les worked I found my 2003 Porsche 911 online. It's always a hard decision to purchase a specialty vehicle but when out of state even more difficult. Les worked with me on this and provided an abundance of information as I requested it with no problem at all. The information was concise and accurate. The experience put me at ease and Les was great. At the end of the deal the dealer and Les were extremely helpful in my decision to chose that car. Thanks again Les. More
I was very happy with my experience! We brought a vehicle in for service and ALSO bought a new vehicle. Salesman was thorough and knowledgeable about the vehicles. He was courteous and ve We brought a vehicle in for service and ALSO bought a new vehicle. Salesman was thorough and knowledgeable about the vehicles. He was courteous and very patient! Service representatives were very helpful, knowledgeable and respectful. We feel very well taken care of! More
an hour and a half for an oil change It took the service department an hour and a half to complete a simple oil change. I had to ask three different time for them to check to see what was It took the service department an hour and a half to complete a simple oil change. I had to ask three different time for them to check to see what was going on. I was never told they were behind or that it would take that long. The only person that was helpful was Michael Jones. He helped immediately when he saw what was going on. More
AMAZING Customer Service I would highly recommend Lee's Summit Dodge to anyone and EVERYONE who is out there for a new car - special Jeeps and Dodges! We went in looking for a I would highly recommend Lee's Summit Dodge to anyone and EVERYONE who is out there for a new car - special Jeeps and Dodges! We went in looking for a Jeep and not only got EXACTLY what I wanted but walked out the keys to a brand new Dodge as well. Rick was extremely helpful, answered all our questions with honesty - no matter how silly, easy nor hard they were. He did a great job explaining all the new gidgets and gadgets. He was personally friendly but not overly "trying to sell" - which to us is a HUGE thing we felt pressure less and far from stressed - even with TWO new car payments. Everyone else was also extremely friendly and if Rick was busy with another customer had NO problems answering any questions we may have come up with spur of the moment. By far one of if not THE best dealership I have had the pleasure of not only visiting but purchasing a vehicle from! Couldn't be happier with out new cars!!! More
AWESOME Experience I am very pleased with the GREAT customer service I received! I would recommend them to anyone. Quincy knew exactly what I wanted, and I couldn't be I am very pleased with the GREAT customer service I received! I would recommend them to anyone. Quincy knew exactly what I wanted, and I couldn't be happier with my purchase! More
Excellent customer service Had our Durango in for recall. Part was replaced in less than 1 1/4 hrs as promised. Jeff & Jonathan are always great at letting me know my vehicle is Had our Durango in for recall. Part was replaced in less than 1 1/4 hrs as promised. Jeff & Jonathan are always great at letting me know my vehicle is ready when the work is completed. More
I found the used car I wanted I found a car we had an interest in on line and submitted an inquiry to the dealership. The next morning a young man (Les Saunders) from the dealershi I found a car we had an interest in on line and submitted an inquiry to the dealership. The next morning a young man (Les Saunders) from the dealership called to followup. We set a time to take a closer look and my wife (car was for her) did a test drive in the 2007 Chrysler Crossfire convertible. Although the car is 8 years old it has 17,500 miles and looked like it was still on a showroom floor. She was in love and I was obliged to buy this car. We were on again off again about trading a car in, or not, and after one deal was done without a trade, we decided to trade and the whole deal had to be done again. Les Saunders has the patience of Job, had our interests at heart and I would trust him with another deal when and if we ever need another car. I'm 73 and have 4 cars and a truck in my garage. Who knows? More
Hit and Miss Luckily I got the jeep I wanted with minimal inventory. Didn't really get the experience I was expecting, but I guess that's how it goes with some dea Luckily I got the jeep I wanted with minimal inventory. Didn't really get the experience I was expecting, but I guess that's how it goes with some dealerships. They need to revise the paperwork process. I did appreciate their candor, but felt like they were using bait and switch tactics. They offer 3000 off wranglers to get you in the door, and then low ball you on your trade to offset the discount. Eventually I got what I wanted, but I don't know if it was the reason I was told or if it was the end of the month, and they really needed to sell something. More
Thank you Will return and purchase our future vehicles. Thank you again for being swift and honest. Also for not trying to low ball my trade in. Will return and purchase our future vehicles. Thank you again for being swift and honest. Also for not trying to low ball my trade in. More