McCarthy Jeep RAM Chrysler Dodge
Lee's Summit, MO
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Happy with 2nd purchase Les Saunders came through for us again. We had a good experience last year buying a Jeep Wrangler so we went back to Les again for our most recent Je Les Saunders came through for us again. We had a good experience last year buying a Jeep Wrangler so we went back to Les again for our most recent Jeep purchase. We started looking at a closer dealership to us, but were reminded again why we didn't buy our last Jeep from them! Les was attentive to our specific wants and stayed in frequent contact with us in the search for the right vehicle. He also prepared in advance as much as he could so our time at the dealership was minimal. We live 100 miles away, but will most certainly go back again when we are in the market for our next vehicle. Thank you Les and LSDCJ for making our JEEP buying experience a good one! More
Best experience buying a vehicle Very friendly and hard working they want to put you in that dream vehicle and will do all they can to make it happen will definitely tell all my frien Very friendly and hard working they want to put you in that dream vehicle and will do all they can to make it happen will definitely tell all my friends to go there an will be back to buy my next new vehicle More
Overbilled On my previous oil change the dealership brought up standard maintenance items. I said I would take care of them on my next visit. The tech itemized On my previous oil change the dealership brought up standard maintenance items. I said I would take care of them on my next visit. The tech itemized them on my invoice so I would know the the cost next visit. Upon my next oil change, I went ahead and had the standard maintenance done. The tech this time said he was transferring the previously quoted costs over to make sure it was billed correctly. So the quoted costs were already in their system and on my oil change invoice. I get my vehicle and bill home and I was over billed approximately $20. I will discuss with the dealership but the way they itemize cost on your bill isn't exactly cut and dried. It makes it that much more important to be correct the first time. This is not the first time I was over billed but I let it go last time. This time however it is not acceptable and I will address with them. More
"They Aim To Please" Past several years have brought my 2007 Jeep Grand Cherokee to be serviced and maintained at this Lee's Summit Chrysler Dodge Jeep Ram at 1051 SE Oldh Past several years have brought my 2007 Jeep Grand Cherokee to be serviced and maintained at this Lee's Summit Chrysler Dodge Jeep Ram at 1051 SE Oldham Pkwy. Jeff Snider in the service department as well as many other people at this dealership have been kind , are efficient, and explains things excellently and most of all the mechanics that have worked on my Jeep are very reliable and do good work. That's why I told my husband Mark I want to buy a Jeep Renegade from this Dealership only. My Husband and I are glad we bought this new jeep we love it and the salesman Richard Rippy was awesome. I would recommend any body to this dealership. wanted to buy a jeep Renegade More
Great Experience My sales consultant greeted me with a warm welcome and did everything possible to find me the car I like. My experience was awesome!!! He was really k My sales consultant greeted me with a warm welcome and did everything possible to find me the car I like. My experience was awesome!!! He was really knowledgeable about the car, explaining all the details and the whole process, putting me at ease to purchase my new car. More
Service It took two trips on Saturday to get my truck serviced. The first trip I was told it was a two hour wait. Was told to come back later after 1:30 and s It took two trips on Saturday to get my truck serviced. The first trip I was told it was a two hour wait. Was told to come back later after 1:30 and still took 1.5 hour to get a oil change. More
Bought a new 2015 Jeep Compass We had called ahead and requested to look at a 2015 Jeep Compass and they had one ready. We wanted to look at a different one and they had it to the We had called ahead and requested to look at a 2015 Jeep Compass and they had one ready. We wanted to look at a different one and they had it to the front door ready to test drive very quickly. Gave us a good deal and kept us busy learning about our warranty as we waited on paperwork to be completed. Very good experience. More
You continue to disappoint me. My husband went in to see about trading in my van. We've been having issues, he made an appointment to have it appraised to consider trading it in. It My husband went in to see about trading in my van. We've been having issues, he made an appointment to have it appraised to consider trading it in. It was their for a recalled part already. Your sales guy low balled our trade in value. Which highly upsets me, we knew something was wrong with it. You told us the transmission was slipping. So he took it to a transmission shop to see if we should fix it vs trading it in for a BRAND NEW Journey. NOT the TRANSMISSION. And it's a $50 DIY fix. Unfortunately, this is not the firs t or even second time, your dealership has failed in the maintenance department for this van. More
Recall on airbag We took our Chrysler 2006 300c in for a recall on driver's side airbag. The appointment was supposed to be an hour but it was done in less than 45 mi We took our Chrysler 2006 300c in for a recall on driver's side airbag. The appointment was supposed to be an hour but it was done in less than 45 min The service was exemplary and the service manager was very helpful. We were very impressed with our experience. More
What happened Went in for a check on my muffler. I get my car back my battery is dead. I have to have it jumped. Guy said oh I had the keys in the ignition. I fig Went in for a check on my muffler. I get my car back my battery is dead. I have to have it jumped. Guy said oh I had the keys in the ignition. I figured ok. Went to work battery was dead again. Got jumped again went home. I had to go to my second job so I had a friend pick me up. I had to end up replacing my battery for whatever they did to kill my battery. More