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McCarthy Jeep RAM Chrysler Dodge

Lee's Summit, MO

4.1
1,781 Reviews

1051 SE Oldham Pkwy

Lee's Summit, MO

64081

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Showing 1,781 reviews

July 15, 2021

Tim Baldwin did a great job talking me through all the options, and setting up a test drive. He was very knowledgeable, patient, and honest. I trust him. More

by steve.arthurf16
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timmy Baldwin
Jul 16, 2021 -

McCarthy Jeep RAM Chrysler Dodge responded

We're so glad Tim and our team made this a great experience! Thanks for the five-star rating and kind words! See you next time! - Lee’s Summit Dodge Chrysler Jeep Ram

July 07, 2021

Have used this dealership for two years. Very good experience. I would recommend Lee’s summit for anyone. Thanks so much for all your help More

by Bush.clay
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Fleming, Rick Rippy, Michael Moananu, Jonathan Schreimann
Jul 07, 2021 -

McCarthy Jeep RAM Chrysler Dodge responded

Thank you for your confidence in Lee’s Summit Dodge Chrysler Jeep Ram, and for your business. We are thankful to have you as a customer.

June 24, 2021

We took our Jeep Grand Cherokee in for work. These guys can't read basic service bulletins. They disconnected our battery to replace a solenoid in the transmission and did not remove the fuse in the radio More

by unhappycustomer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Michael Jones, Jonathan Schreimann, Jeffrey Snyder, Jesse Venzor, Missy Shanahan, Dustin Schorr, Adam Lohman, Justin Gilmore
Jun 25, 2021 -

McCarthy Jeep RAM Chrysler Dodge responded

Thank you for your honest feedback. We're sorry to see you were not satisfied with your service experience, resulting in the loss of your business. I will be addressing your comments with my team and hope you will reach out if there is anything more you'd like to discuss, Lindsay Capra - Service Manager - 816-525-9825

Jun 25, 2021 -

unhappycustomer responded

When I brought the jeep in on thursday morning, I was in line at 7:30 when the doors opened, at 8:30 they called me to the service desk where the service writer lied to me. He stated they didn't disconnect the battery for the solenoid pack change on the transmission. I have retired from Ford after 40 years and any mechanic knows you disconnect the battery before changing electrical components, He also had a service tech with him who told me he had changed a solenoid pack that morning and had not disconnected the battery. That is a 4 hour job and he started to work 1 hour prior. I would have rather been told we messed up but we are not going to stand behind our work then to have been lied to.

June 19, 2021

The staff was excellent! They knew exactly what kind of car I was looking for and the whole process was fast and easy. No matter what kind of car you’re looking for this is the place to go if you want qual More

by Morganh198
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregory Ruxlow, Eric Ahkoy, Dakota Nichols
Jun 21, 2021 -

McCarthy Jeep RAM Chrysler Dodge responded

We are so happy our Lee’s Summit Dodge Chrysler Jeep Ram team earned your five stars. Thanks, Morgan!

June 17, 2021

Great customer serviceGreat customer serviceGreat Great customer service Great customer service Great customer service Great customer service Great customer service Great customer service Great More

by boss925
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathleen D
Jun 18, 2021 -

McCarthy Jeep RAM Chrysler Dodge responded

This is a fantastic review! Thanks from the entire team at Lee’s Summit Dodge Chrysler Jeep Ram!

June 10, 2021

It is super easy to buy a car here. They've got that down to a science. If you are unlucky enough to ever need service, though, you will discover the truth about this dealership. Enjoy 15 minutes or more More

by PissedSRTOwner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Missy Shanahan, Adam Lohman
Jun 11, 2021 -

McCarthy Jeep RAM Chrysler Dodge responded

Steve, thank you for your feed back. We are sorry that your radio was on back order. We are glad that it finally arrived and we were able to get ahold of you on Tuesday and schedule you for your service appointment at your earliest convivence next Thursday to install it. We apologize that there is a national back order on parts due to a chip shortage. We also are glad to see that you are enjoying driving your car and have put some miles on it since your last service appointment, which seems to have put some wear on your breaks, which we are addressing with you. Please reach out to us if you have any questions in the mean time.

May 13, 2021

These guys are amazing!!!! Very friendly and easy to work worth. They gave me top dollar for my trade-in. Greg Ruxlow is theguy you want to see---he will take care of you. Overall I am very pleased and would More

by brian.l.koski
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregory Ruxlow, Eric Ahkoy
May 13, 2021 -

McCarthy Jeep RAM Chrysler Dodge responded

Brian - Thank you for taking the time to review us! We are thrilled to hear that you had such a seamless purchase experience working with Greg. Drive safely, and we hope to see you back at Lee’s Summit Dodge Chrysler Jeep Ram down the road!

April 30, 2021

Definitely recommend!!! Matt Mulloy (sales) and David Caldwell (finance) were upfront and made the process so unbelievably easy and smooth. We had time to purchase a vehicle, however after talking with More

by John and Katie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Mulloy (sales) and David Caldwell (finance)
May 03, 2021 -

McCarthy Jeep RAM Chrysler Dodge responded

Hi John and Katie - It makes our day to hear that Matt and David made your purchase experience so smooth and seamless. Thank you for choosing Lee’s Summit Dodge Chrysler Jeep Ram and congratulations on your new car!

April 13, 2021

Deception by finance person. Buyer beware! He led us to believe something but did another resulting in it costing us a large sum of money. Buyer beware. More

by Gabby
Recommend Dealer
No
Employees Worked With
Anthony Freitek
Apr 13, 2021 -

McCarthy Jeep RAM Chrysler Dodge responded

Gabby - I'm very concerned to see this feedback. I assure you that we take claims like this seriously, and I would like to speak with you directly so I can better understand how to help. Please give me a call at your earliest convenience. Thank you, Derek Hill - General Manager - 816-525-9825

March 25, 2021

Greg made my first time buying a car perfect. From the time I walked into the building he made sure I was going to be satisfied by the time I left and I appreciate that. More

by daviswalt09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gregory Ruxlow, Eric Ahkoy
Mar 25, 2021 -

McCarthy Jeep RAM Chrysler Dodge responded

Congratulations on your first purchase! We are thrilled that Greg took such great care of you during the process. Thank you for choosing Lee’s Summit Dodge Chrysler Jeep Ram!

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