McCarthy Jeep RAM Chrysler Dodge

Oil change It took less time than I was told it would be to get the oil changed. The waiting area is nice and the bathrooms are clean. It took less time than I was told it would be to get the oil changed. The waiting area is nice and the bathrooms are clean. More

Service Department Experience Another one of my customary "Drive in without an appointment" visits. Suspected a faulty/defective sensor for the gas cap 'warning' light on the da Another one of my customary "Drive in without an appointment" visits. Suspected a faulty/defective sensor for the gas cap 'warning' light on the dash display that would no go out. Thorough diagnosis found no obvious defective parts - 'computer' was re-flashed and light went out. Completely satisfied with Service Department however Sales is sub-par. Very few vehicles on display. No descriptive sales brochures available for Dodge products. Same situation as when I purchased my 2013 Dodge Journey - in Marshfield, MO, three hours away. More

OUTSTANDING My experience to Lee's Summit Dodge was outstanding from the minute I walked into customer service. I was taken care of by time Missy gave me. I was p My experience to Lee's Summit Dodge was outstanding from the minute I walked into customer service. I was taken care of by time Missy gave me. I was pleased with everything there. More

Great Service Jeff is awesome, always helping me at the dealership or on the phone. Always a nice experience at Lee's Summit Dodge. Keep up the good work! Jeff is awesome, always helping me at the dealership or on the phone. Always a nice experience at Lee's Summit Dodge. Keep up the good work! More

Fabulous Time at the dealership Jonathan knows my name, my car and how I like to be treated. I love going there for an oil change. I watch TV, visit restroom and use WiFi, sitting i Jonathan knows my name, my car and how I like to be treated. I love going there for an oil change. I watch TV, visit restroom and use WiFi, sitting in comfy chairs. More

Great Experience Les was incredibly understanding and worked very hard to get exactly what I wanted. It was a great atmosphere at the dealership overall, not pushy or Les was incredibly understanding and worked very hard to get exactly what I wanted. It was a great atmosphere at the dealership overall, not pushy or anything, which is great. It took time, but I was able to drive home in something I will be happy with for a very long time. More

Always Excellent Service Went in for Oil Change and Tire Rotation on my 2008 Jeep Patriot. Greeted by a Friendly Smile and an Excellent attitude. Service Adviser 6550 Machiel Went in for Oil Change and Tire Rotation on my 2008 Jeep Patriot. Greeted by a Friendly Smile and an Excellent attitude. Service Adviser 6550 Machiel Shanahan should be commended on her Great Attitude. People ask me why I stick with Jeep/ Chrysler , This is one of the reasons, also I still believe the products speak for themselves. I am hoping to buy a new truck in the near future and it will be a Ram, I am sure. I had a short visit with Jimmy Sheets also, he is always friendly and easy to talk to. I told him about a Orange 70 Duster I had bought brand new, and now there was a Ram Pickup on the showroom Floor that was that same orange color, might be a good Omen. lol More

Great Service I live in the Northeast part of Kansas City and drive out to Lee's Summit to have my 2005 Liberty serviced at this dealership because they are profess I live in the Northeast part of Kansas City and drive out to Lee's Summit to have my 2005 Liberty serviced at this dealership because they are professional, friendly, and very reasonable in their pricing and work. Lately, I have had a hard time getting in for service because they are booked up several days. My only criticism is they need more help and service bays to handle all their business! There are other dealerships much closer to me, but these places are rude and do inferior work. I refuse to take my car to them. More

Definitely Recommend this Dealership! I have always had great experiences with this dealership. Everyone is very friendly, and they have the best/lowest prices for oil changes. My mom and I have always had great experiences with this dealership. Everyone is very friendly, and they have the best/lowest prices for oil changes. My mom and I both bring our vehicles here for service, and have never had any problems. Great service, I definitely recommend! More

Follow through Overall this dealership is better than Gladstone. That dealership is ridiculous. I have had service issues at this dealership however. Historically Overall this dealership is better than Gladstone. That dealership is ridiculous. I have had service issues at this dealership however. Historically they don't return voice mails. I have left three in the past and not one single return call. I believe I was over billed a little. Now with regards to my last visit, I went in for my oil change and again asked them to check the brake pads as I have 85K miles. Needless to say that when I got my inspection report, they didn't even check the brakes as requested and as they said they would do. This experience was a 1 star because of this simple request. It sure would be nice if the dealership actually wanted to improve in such areas. Overall a good dealership despite some bad experiences. More