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McCarthy Jeep RAM Chrysler Dodge
Lee's Summit, MO
1,781 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,781 reviews
December 22, 2015
Great service keeps my car going. I had an appointment for an oil change and maintenance work and was in and out in less that the estimated time. I was very pleased as the service depa I had an appointment for an oil change and maintenance work and was in and out in less that the estimated time. I was very pleased as the service department was very busy. More
by redmissykc
Employees Worked With
Jonathan Schreimann
December 21, 2015
Rewarding, enjoyable experience A friendly, comfortable, no pressure atmosphere. Rick Rippy was outstanding to work with and very knowledgeable about the product. Very pleasant to A friendly, comfortable, no pressure atmosphere. Rick Rippy was outstanding to work with and very knowledgeable about the product. Very pleasant to deal with. He created a sincere feeling that he was working for us, wanting to help any way possible in our buying experience, rather than just getting into our pockets. Rick showed tremendous customer service towards us, which is why we will gladly recommend him and this dealership to our friends and why we'll be back. Really appreciated the recommendation from the Dents. More
by Gsoske
Employees Worked With
Rick Rippy
December 21, 2015
Review of Derek McGowan Outstanding knowledge. No pressure tactics. Great demeanor. Was able to find a vehicle that matched our needs quickly. We will recommend him to fr Outstanding knowledge. No pressure tactics. Great demeanor. Was able to find a vehicle that matched our needs quickly. We will recommend him to friends and family when the time comes. More
by Paul Hembree
Employees Worked With
Derek McGowan
December 20, 2015
Outstanding customer service! Rick Rippy was absolutely wonderful to work with. He was sincere and very knowledgeable about the vehicles we were interested in. He worked diligently Rick Rippy was absolutely wonderful to work with. He was sincere and very knowledgeable about the vehicles we were interested in. He worked diligently with us to get the deal we wanted. We have already referred him to friends. More
by duanedent3757
Employees Worked With
Rick Rippy
December 20, 2015
Excellent work They took great care of us an went above and beyond to take care of us. Will definitely be going back for any an all repairs in the future They took great care of us an went above and beyond to take care of us. Will definitely be going back for any an all repairs in the future More
by Missyk
Employees Worked With
Jonathan Schreimann
December 20, 2015
Service follow-up was horrible I purchased a new Jeep in August and brought it in for its first oil change. I was at the dealership before 9am to leave the Jeep and was told that i I purchased a new Jeep in August and brought it in for its first oil change. I was at the dealership before 9am to leave the Jeep and was told that it would be around 1 1/2 hours but they would call me when it was done. By 2:30pm I had not received a call and I called the dealership to check on the status. I was put on hold for 20 minutes on the first call and nobody in service ever picked up. I hung up and immediately called back and asked the receptionist for help and she said she would page someone in service. After being on hold for another 10 minute and no answer I hung up again. I immediately called back and pleaded with the receptionist to check on my Jeep and she quickly looked it up and was able to tell me it was done. When I went to pick up the Jeep and was in the Service department paying my bill I heard 3 different pages over the intercom for service that no one ever picked up. One of the service techs was surfing on his phone during the five minutes I was in there and never moved to help anyone. Not real thrilled with my first experience with this service department. More
by AG
Employees Worked With
Derrick Ross
December 19, 2015
Service Center Excellent and Fast customer service. Service rep keep me informed of my options and provided timely updates as to progress. Gene was friendly and help Excellent and Fast customer service. Service rep keep me informed of my options and provided timely updates as to progress. Gene was friendly and helpful. More
by BlackJeep
Employees Worked With
Gene Hensley
December 18, 2015
Great Experience Went to look at a Dodge Durango. Jesse Venzor sent me to see Les Saunders in sales. Found a Durango R/T. I am very pleased with service. Went to look at a Dodge Durango. Jesse Venzor sent me to see Les Saunders in sales. Found a Durango R/T. I am very pleased with service. More
by Mike Buettner
Employees Worked With
Les Saunders, Jesse Venzor
December 18, 2015
Willingness Very friendly and perhaps somewhat reluctantly to work with us on what we were willing to commit to this purpose. Came in for service on two vehicles, Very friendly and perhaps somewhat reluctantly to work with us on what we were willing to commit to this purpose. Came in for service on two vehicles, and left with a new Jeep Cherokee. Both just retired and still working out finances and insurance (what a long and painful process) so were not looking at this time. We had contemplated downsizing to one vehicle and my wife had done considerable research on line. But we saw no way to make a move at this time. We were prepared to wait one year. When Jack began working with us, we told him he would have to blow us away with an offer and that we had a specific number in mind that we would not go beyond. Period! He got to that number and we could not be happier with our decision. Well, we will see about finances after we get through December and mostly through January, but I really think we will be alright. Wish that I could figure out dental and vision on myself, but we'll get there. GOD bless you and yours and have a wonderful holiday season! We will! More
by dkclem
Employees Worked With
Jackie Fleming
December 18, 2015
Great Service Derrick Ross usually checks in my Jeep when I bring it in for routine maintenance. He does a great job covering what I need, and he's prompt at letti Derrick Ross usually checks in my Jeep when I bring it in for routine maintenance. He does a great job covering what I need, and he's prompt at letting me know when it's ready. I have never had to wait longer than an hour for service to be completed. More
by wrangler2014
Employees Worked With
Derrick Ross
