Back

McCarthy Jeep RAM Chrysler Dodge

Lee's Summit, MO

4.1
1,781 Reviews

1051 SE Oldham Pkwy

Lee's Summit, MO

64081

Directions

By Type

Showing 1,781 reviews

January 01, 2016

AWESOME DEALERSHIP!!!!! I had to have our 2008 Avenger worked on. Derrick did an excellent job of making sure everything was taken care. I have never had a bad experience at More

by ccpoohsmith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick Ross
December 31, 2015

Wonderful Experience I made an appointment as I had to work. The work was to take 45-60 minutes. I got in and out in an hour, including check in, check out and cashier. More

by tmarie1910
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Schreimann
December 31, 2015

A very long time to wait for an oil change It seems that since it is required to only have work done here to maintain the warrantee...more staff needs to be hired so that things like oil change More

by Grammmstuff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Missy Shanahan
Jan 04, 2016 -

McCarthy Jeep RAM Chrysler Dodge responded

Dear Sir/Mam, we strive to provide the best service possible. We recommend setting appointments for maintenance also, especially during high traffic times. Thank you for the feedback we will use it to become a service department. Sincerely, Mike Jones

December 31, 2015

Poor Service Constantly told that I would receive a followup call regarding warranty service. They never called me back. This was one of many instances like this More

by JAW0524
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Derrick Ross, Missy Shanahan
Dec 31, 2015 -

McCarthy Jeep RAM Chrysler Dodge responded

Dear Sir/Mam, I apologize that no one has followed up with you on your vehicle. Please contact me at your convenience and I will be glad to assist you. Thank you, Mike Jones Service Director

December 31, 2015

Service department The guys in the service department are super nice and always helpful. They know who I am by name when I come in and make you feel welcomed. Jonathan S More

by Chelsilynn91
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Schreimann
December 28, 2015

Recall work on air bag issue. Where Landmark Dodge in Belton gave me a run around for months on getting recall parts in for my Dodge Ram 1500. I gave up and called Lee's Summit Ch More

by techgal99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff took initial call, not sure of the other 2 at the service desk that were awesome., Jeffrey Snyder
December 28, 2015

Service Department I have had my car for 2 years now and I'm getting a little tired of the service department. My issue is when I pulled into the service area I could n More

by Trent99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I don't know the guy's name that cme and helped me.
Dec 29, 2015 -

McCarthy Jeep RAM Chrysler Dodge responded

Dear Sir/Mam , I apologize for the poor service you received on your last visit. I would like to discuss the matter with you in detail so I can work to prevent this from happening again. Please contact me at your convenience @817-500-6576. Thank you, Mike Jones Service Director

December 28, 2015

Professional Service Very polite and professional dealership. The holiday pricing was sufficient with the added rebates. Lance Welch is on his way to being a truly excelle More

by mike26
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lance Welch
December 25, 2015

Do business with this dealer!!! Outstanding service, honest, great pricing. Call Tim Shaw! Best jeep pricing in a 250 mile radius! The vehicle was a surprise gift for my daughter. More

by HappyBuyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Shaw
December 23, 2015

Excellent Everyone was very friendly and helpful. The show room and waiting area was clean and accommodating. I came to get an oil change and bought a new car. More

by ronaldcar222
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David in finance
...
130
...