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McCarthy Jeep RAM Chrysler Dodge

Lee's Summit, MO

4.1
1,781 Reviews

1051 SE Oldham Pkwy

Lee's Summit, MO

64081

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Showing 1,781 reviews

May 02, 2022

Sales and service staff are very professional and courteous. My "go to" dealership for sure. More

by roliharm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Missy Shanahan
May 02, 2022 -

roliharm responded

Recently had my 2012 Dodge Journey serviced. Missy Shanahan was very helpful in coordinating the service contract payment to the dealership and arranging getting the parts due to a back-order situation. Also, the technicians spotted a looming problem with an oil leak and replacement of the oil cooler component before a major problem occurred. Thank you, Missy and the Lee's Summit repair shop, for a job well done.

May 03, 2022 -

McCarthy Jeep RAM Chrysler Dodge responded

Thank you for trusting the Lee’s Summit Dodge Chrysler Jeep Ram team with your sales & service needs! We're honored to receive your support and look forward to your next visit!

May 02, 2022

Greg was very nice, answering all questions. Walked us through the buying process. And the gadgets on these new cars More

by pfenenger26@gmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregory Ruxlow
May 04, 2022 -

McCarthy Jeep RAM Chrysler Dodge responded

We're pleased Greg helped you get comfortable with your new ride! Thank you for leaving your five-star review for Lee’s Summit Dodge Chrysler Jeep Ram!

May 02, 2022

Jeff always takes care of getting my vehicle repaired in a timely manner and keeps me informed of the progress or any problems or delays. I always ask for Jeff when I need service or repairs. More

by Charlie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Snyder
May 03, 2022 -

McCarthy Jeep RAM Chrysler Dodge responded

Thank you for the great review, Charlie! We're happy to hear that Jeff always takes such great care of you and we'll be sure to share these kind comments with him. Take care and we'll see you next time here at Lee’s Summit Dodge Chrysler Jeep Ram!

April 30, 2022

Terrible customer service. No communication on work being done. Was put on hold for 45 minutes instead of asking if they could return call with update. More

by jar4131
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Missy Shanahan
May 03, 2022 -

McCarthy Jeep RAM Chrysler Dodge responded

We regret to hear that your experience wasn't up to our usual standards and we'd like to help resolve these concerns. Please reach out to discuss this situation. Thank you, Lindsay Capra - Service Manager - 816-525-9825

April 26, 2022

This is my third vehicle purchased from Lee’s Summit Dodge and it was another great experience! Tim ordered my 2022 Grand Wagoneer with me in January and called me today to tell me it had just been unl More

by mmillermcc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Baldwin
Apr 26, 2022 -

mmillermcc responded

Thank you for my nice new ride!

Apr 27, 2022 -

McCarthy Jeep RAM Chrysler Dodge responded

Thank you for trusting the Lee’s Summit Dodge Chrysler Jeep Ram team with your loyal business! We hope you enjoy your beautiful new Grand Wagoneer and look forward to seeing you next time!

April 22, 2022

They won't answer the main line and they won't answer the service line. Can't schedule online the were supposed to email me and never did. And I was going to buy a car from them. Not now. Bill Sight Ford her More

by Leno
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Jones, Jonathan Schreimann, Jeffrey Snyder, Jesse Venzor, Missy Shanahan, Dustin Schorr, Adam Lohman, Justin Gilmore
Apr 25, 2022 -

Leno responded

My 2013 Dodge Journey won't start and won't stay running when I do get it started. All I wanted to do was arrange to get it towed to your dealership and get it repaired and check out new cars while I was there. I couldn't get any one to talk to me. Maybe it's a racial issue or they don't respect Veterans.

Apr 25, 2022 -

McCarthy Jeep RAM Chrysler Dodge responded

Thank you for bringing this to our attention, Leonard. I'm sorry to hear you've had trouble contacting our team and will make sure the situation gets looked into immediately. If you still require assistance, please feel free to contact me directly. Thanks again, Derek Hill - General Manager - 816-525-9825

April 19, 2022

My truck sat there for a whole month with parts that take 45 mins to install. I know it took 45 mins to install because I finally just did it my self. Additionally my fog lights were stollen of my truck whil More

by Connormac201
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Missy Shanahan
Apr 22, 2022 -

McCarthy Jeep RAM Chrysler Dodge responded

Hi Connor, I'm sorry to learn about your experience and would like the opportunity to discuss this situation with you further. Please contact me at your earliest convenience. Thanks, Lindsay Capra - Service Manager - 816-525-9825

April 08, 2022

Derek and the whole Team at LS Dodge did an AWESOME Job making the entire buying process a great experience More

by wachita1961
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Hill
Apr 11, 2022 -

McCarthy Jeep RAM Chrysler Dodge responded

We're so happy to hear Derek & the team made your experience a great one! Thanks for trusting Lee’s Summit Dodge Chrysler Jeep Ram with your business and please don't hesitate to reach out if there's anything else we can do for you!

April 06, 2022

Greg was very helpful and helped out in every way he could. I would definitely come back. More

by harveylogan875
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregory Ruxlow
Apr 06, 2022 -

McCarthy Jeep RAM Chrysler Dodge responded

We're so glad Greg provided you with exceptional service! Thanks for visiting Lee’s Summit Dodge Chrysler Jeep Ram. We look forward to seeing you next time!

March 27, 2022

Johnathan, Missy and Mike are the best . They were all very professional and made sure that everything was taken care of that was needed. They also checked for any recalls and the need for a More

by hatchsg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Schreimann, Missy Shanahan
Mar 29, 2022 -

McCarthy Jeep RAM Chrysler Dodge responded

Thank you for the wonderful review! We're happy to hear our team took great care of you during your visit and we hope to see you again next time here at Lee’s Summit Dodge Chrysler Jeep Ram!

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