McCarthy Chevrolet

Good customer Service We purchased a Used Vehicle from McCarthy for a very fair price. Unfortunately, the vehicle began to have a vibration on our drive home that had not We purchased a Used Vehicle from McCarthy for a very fair price. Unfortunately, the vehicle began to have a vibration on our drive home that had not shown up during the test drive. Since we live over an hour from McCarthy Chevrolet and it was late in the evening, I finished my drive home and called them the next morning. They were nothing but helpful in getting my vehicle serviced to improve the problem, sent me home in a loaner vehicle, and pushed my vehicle to the front of the line to prevent me from further inconvenience. Unfortunately, the vehicle had an issue that wasn't going to be a simple fix, and that wasn't something that would work for me. I needed to get into a vehicle immediately so I could get back to my work/family schedule. Jordan Knoll was our sales person and Blake was the sales manager who helped us undo our transaction. McCarthy did everything they could to help us, and when they weren't able to get us into the vehicle we had originally purchased, they immediately gave us our full refund without any hassle. (Not going to lie, I definitely expected to have some hassle, and was VERY relieved at how helpful and gracious they were.) More

Exemplary Service From the moment i stepped in to the moment i drove out in my newly purchased car everything was way above expectations. Thnk you James. From the moment i stepped in to the moment i drove out in my newly purchased car everything was way above expectations. Thnk you James. More

Service My Wife Appreciates Larry is our service guy and provides excellent attention to maintaining my wife's Equinox. She feel so comfortable with the service and appreciates t Larry is our service guy and provides excellent attention to maintaining my wife's Equinox. She feel so comfortable with the service and appreciates the respect she deserves as a customer. She was amazed at the great deal and personal attention Larry provider while purchasing tires. More

Collision center of horror Took my car in for a oil change , got my new car back with dented quarter panel . Manager told me they would take care of the dent . I got the car bac Took my car in for a oil change , got my new car back with dented quarter panel . Manager told me they would take care of the dent . I got the car back from Mcarthy Collisiion center, only to find the damage was fixed sub par. They fixed it again and again, still could not get it right . I talked to the owner and traded the car in for a new 2016. Ryan was helpful and took care of me . Last week I had a car accident and had my car towed to Mcarthy . Ten days go by and I get a call from Josh stating they won't work on my car because of prior circumstances. Hey, tell me before ten days that you won't work on it and don't blame me because of your shops inadequate repairs. Remember your slogan, ( Better Than New ). I have three Camaros and will never spend a dime with Mcarthy again. More

Friendly and Patient Buying a vehicle is alway a long process, but our sales rep. Siam, was very patient, helpful and honest. He never seemed frustrated or In a hurry to g Buying a vehicle is alway a long process, but our sales rep. Siam, was very patient, helpful and honest. He never seemed frustrated or In a hurry to get through the process. We hadn't made up our mind on a vehicle and ended up taken a completely different turn and bought a 2016. Through this, Siam was incredibly patient & helpful. We appreciate all his time and efforts in helping us find the perfect vehicle for us! Thank you! At purchasing Chad was to the point, friendly and honest. Even though it was the end of the day on a Saturday he took his time and talked us through the entire process - we fully appreciate because we got to drive out vehicle home that day :) More

Dishonest car fax reports After I signed I had read 10 plus pages of CLEAN NO DAMAGE NO ACCIDENT carfax and vehicle history reports and done a credit application, salesman sh After I signed I had read 10 plus pages of CLEAN NO DAMAGE NO ACCIDENT carfax and vehicle history reports and done a credit application, salesman shows me an invoice for repair of hail damage and painting of the rear gate. Sorry I did the credit application and gave them my info. More

Great Quality Service! After having several bad experiences elsewhere, I came to Scott at McCarthy Chevorlet a couple years ago. Each of my experiences with him have exceede After having several bad experiences elsewhere, I came to Scott at McCarthy Chevorlet a couple years ago. Each of my experiences with him have exceeded my expectations. Whether it's an oil change or something more serious going on with my car, I can always count on Scott to keep me informed regularly when my car was being serviced, to share with me all of my options and to give his honest recommendation. Many times he has gone above and beyond to make sure that I'm doing is right for me financially and for my car. I recommend Scott to anyone in need of great service! More

Poor service center Went here to get a recall done & was charged to turn off the warning message/light that was turned on because of the failed part. How is that not par Went here to get a recall done & was charged to turn off the warning message/light that was turned on because of the failed part. How is that not part of the recall service? I've never been charged for recall service before, ever. Just a way to make some extra money I guess. More