McCarthy Chevrolet

Service Advisor that I trust to work on my daughter's car Yesterday I drove to KC to take my daughter's car into the shop. It was having a possible security lock out issue. Called McCarthy Chev to see if I Yesterday I drove to KC to take my daughter's car into the shop. It was having a possible security lock out issue. Called McCarthy Chev to see if I could get in. The gal that answered the phone was awesome, she got me scheduled quickly. Then I show up at the service bay. This is where I met Pedro Alvidrez. He is one of the Service Advisors. I told him what was going on, but of course the car was working fine since I was near a mechanic! Over the next 1.5 hours he worked with the service technician to trace down possible issue. Pedro even called my daughter and walked her through several questions to find more hints. He kept me updated about every 10-15 mins. He was working hard to get the car fixed as fast as possible, without costing a ton for unnecessary work. You can tell he enjoys his job, likes to help folks and goes the extra mile. This was the most impressive service I've had at any dealership. Pedro gave me a card and said, if this doesn't fix it, have my daughter call him and he will get her taken care of. As a father that's 3 hours away, when you find someone you can trust to fix your daughter's car, that PRICELESS. Thank You Pedro and McCarthy Chev for a classy service visit. More

Great Danny Larson and all the folks did a great job. And have followed up since to be sure I’m satisfied. I am very satisfied.👍👍👍👍 Danny Larson and all the folks did a great job. And have followed up since to be sure I’m satisfied. I am very satisfied.👍👍👍👍 More

Totally amazed and pleased The service techs are knowledgeable personable friendly kind willing to go out of their way for you at any manner have a have a loaner car for you a The service techs are knowledgeable personable friendly kind willing to go out of their way for you at any manner have a have a loaner car for you and most the time repairs are done in one day thank you McCarthy More

Games We had made an appointment with specific information regarding price and vehicles we were looking for. Spent 3 hours there picking out a vehicle, then We had made an appointment with specific information regarding price and vehicles we were looking for. Spent 3 hours there picking out a vehicle, then when it was time to deal with their finance people they were estimating high payments and interest. We left and went next door to Robert Brogden and they accommodated us immediately and just as i knew we left with a vehicle we were looking for with a LOW interest rate and payment. McCarthy was a waste of time. Their selection in used cars was not there either. I made sure everyone knew of my experience at my work place. #Unionemployee More

Wonderful Experience Came in looking for the car that I got, salesman was very nice and helpful moving everything along smoothly. Was very satisfied with my experience. Came in looking for the car that I got, salesman was very nice and helpful moving everything along smoothly. Was very satisfied with my experience. More

Heath rocks!!! Best salesman ever, i have bought 4 cars in the last 3 years from Heath. Always works with me and gets me what i want every time. Now i need a new tru Best salesman ever, i have bought 4 cars in the last 3 years from Heath. Always works with me and gets me what i want every time. Now i need a new truck, going back to Heath for sure!!!! More

Very helpful and friendly service! I took my car in not knowing exactly what was wrong. It seemed to be shuttering when I accelerated and when driving in low gear. Scott listened as I e I took my car in not knowing exactly what was wrong. It seemed to be shuttering when I accelerated and when driving in low gear. Scott listened as I explained the trouble and called a technician so that he could take it for a drive to see what was the matter. As we waited for the technician, he also took a peek under the hood for me and discovered a possible issue with the cooling tank. He also showed me that my license plate bulbs had gone out. Scott explained that they would take it into the shop and take a closer look. He got a rental for me to drive as repairs were being made and showed me how to work the locks and how to use the push-button start. He also said that he would call with updates for me. He did follow up later to let me know that they would be replacing the transmission and that it was covered under the warranty! Yay! A few days later, he called to let me know that it was ready and that they replaced the cooling tank as well! Throughout the whole process, Scott was so patient and so friendly. I really appreciated how he explained things to me and how he followed up with me as well. He did an outstanding job! More

Great Job Ken was very helpful and did all he could to see that I was satisfied with the service. Also followed up to see that everything was as it should be. Ken was very helpful and did all he could to see that I was satisfied with the service. Also followed up to see that everything was as it should be. More

Shawn is very friendly and understanding Brought my Captiva computer failed, was fixed with no hassle (under warranty) Job done while i used a new loanier. Excellent! Keep up the good work Brought my Captiva computer failed, was fixed with no hassle (under warranty) Job done while i used a new loanier. Excellent! Keep up the good work More