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Mazda of Wooster

Wooster, OH

3.8
119 Reviews

4404 Cleveland Rd

Wooster, OH

44691

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119 Reviews of Mazda of Wooster

May 24, 2017

2015 Crosstrek Dave and Ray were both great in assisting in the purchase of my car and with timely shipment to final destination. Definitely with a visit. More

by Wu.mao101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Stewart, David Li
May 15, 2017

Dealer Overpays For Used Cars and Takes It Out On Customers Drove several hours to look at a used vehicle they had for sale. Showed up first thing I noticed, car had more miles than advertised. Test drive wen More

by WiseBuyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rick Preast, Dan Jacobs, Darren Putt, Holly King
May 16, 2017 -

Mazda of Wooster responded

We are sorry you had an experience less than you had anticipated. We appreciate you driving several hours to look the VW Golf R! As you observed, we raised the price of the vehicle because it was getting sent out to be tuned so that all the performance modifications were operating to proper specifications. However, we agreed to honor the original price you saw online a few days prior. You agreed that you would purchase the vehicle (without professional tuning) at the lower originally agreed upon price. Yes, the vehicle had about 1000 more miles than when it was originally photographed. Yes, there was a small (1mm in depth) cosmetic blemish the sidewall of one tire (as seen in photos). Unfortunately, a preowned vehicle often is not cosmetically perfect. In the end, we agreed to give you a further discount off the already undervalued price (without tuning performed) we quoted you from the beginning. We apologize that we could not fulfill your expectations on the Modified Golf R.

April 27, 2017

Great people, great deal Mazda of Wooster is a fantastic dealership. The whole team is friendly and personable. I felt like they wanted nothing more than my complete satisfact More

by Pkingjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Preast, Tom Davis, Erin Duke
April 25, 2017

Mazda 3 Ray was very helpful and friendly, got us in and out quickly! First two oil changes are came with the purchase an added bonus! Thank's Ray. More

by Ed Braun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Stewart
April 22, 2017

Amazing Everyone was very friendly and considerate throughout the whole process. Even after it took a while for the insurance to go through, and we waited for More

by Boggs51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Mast
March 31, 2017

Very helpful staff Ray Stewart is a very hardworking and patient salesman. On multiple occasions, he tried to work different methods to procure a vehicle for me. When More

by Roy Woodring
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Stewart
March 30, 2017

Mazda 3 Efficient, easy, and convenient to work with. Presented information professionally and was not pushy. He gave us the time to think about our decisions More

by Theresa Auch-Rice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Stewart
March 30, 2017

Purchased Mazda M3 Mazda Of Wooster provided me with a beautiful car that met all of my needs - mileage, style, price range, warranties needed and complete help in setti More

by Laurie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Stewart, Rick Preast, Erin Duke
March 28, 2017

Top notch Was very pleased the last time a car was purchased here. Thought I would try again and it only got better. Our sales agent was very lnowledgable, with More

by Michael Schillig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Preast, Tom Davis, Erin Duke
March 26, 2017

Tboned but not screwed Recently got tboned and the other vehicle drove off... Not the ideal situation especially three days before my birthday. Bought my last two cars at Pa More

by HaleNo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Stewart, Rick Preast
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