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Mazda of Wooster

Wooster, OH

3.8
119 Reviews

4404 Cleveland Rd

Wooster, OH

44691

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119 Reviews of Mazda of Wooster

November 01, 2017

Best sales department Rick Preast, Bradley Wright and Shane Mast did everything possible to get us into a new Mazda. They were all great and worked way past close to get us More

by Loriedwards
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bradley Wright and Shane Mast, Rick Preast
October 08, 2017

Excellent service! Excellent people! Friendly staff that will give you the best service in town. Great selection of cars and excellent service. Will highly recommend to any looking for a More

by Looking4aCar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Li, Byron Ng
September 28, 2017

Fantastic! Ray Stewart was wonderful to work with. We are very happy with our purchase!! He kept in contact with us and followed through on everything he said he More

by Judy M. Frank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Stewart
September 18, 2017

VERY DISAPPOINTED I purchased a Benz from them a year ago ... I have the Concierge service package because it seemed like a good deal at the time. However, hindsight . More

by Amanda Miller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dan Jacobs
Sep 18, 2017 -

Mazda of Wooster responded

Ms. Miller-Concierge service at our dealership is alway complimentary with each purchase. We are happy that you took advantage of your two free synthetic oil changes and one tire rotation. Yes, we do pick up and drop off vehicles for Service. The further the distance from the dealership, the more fuel a vehicle will consume round trip. We try to make this benefit convenient for our customer whether they are at home or work. Unfortunately, we do not replace the fuel used in the vehicle, as no claims have been made to do so. We do appologize for the condition of the carpets. This is the first time the situation has been brought to our attention. We would have rectified the error had we know. We checked your service records, the vehicle had gone 4,000 plus miles since the last service, not 2,000. Although a Mercedes is a reliable vehicle, mechanical failures sometimes do occur. Often times, your vehicle can be more costly to repair that other vehicles. On this particular vehicle the door handle is part of the entire door panel. An Extended Warranty must always be authorized and cancelled by the owner of the vehicle not the dealership.

September 01, 2017

Fantastic people, fantastic price, would highly reccomend This dealership is just all around great. They truly are "no xxxxxxxx." I am a female and young and they still took me seriously. Not only that but t More

by Lizv1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Finance manager (forget her name) , Darren Putt
August 19, 2017

Excellent This dealership really worked with me with my trade in and what I could pay for my payment monthly. I'm still getting use to the bigger car feel but s More

by Stahl2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Stewart
August 18, 2017

Best car buying experience Everyone involved efficient friendly and providing extra service. They called my insurance company for me. Expedited the title since my registration w More

by Trekman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Stewart
July 12, 2017

The Best Car Buying Experience Mazda of Wooster understands the usual plights of buying or leasing a car and works diligently to make the process smooth and affordable. They put me More

by Zachary.S.1994
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Davis, Dan Jacobs
June 27, 2017

Ray was great! Ray was very helpful in making sure we got the right car. It was probably 95° out and Ray was still very accommodating. I'll took to mazda of wooster More

by TheWolls
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Stewart
May 29, 2017

Professional and friendly! Since the first moment I walked into the showroom, I was treated with the utmost respect, the employees made me feel welcomed and I have always felt c More

by billiar130
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A special thanks to Dave who washes my car after each service, and Jerpie for his knowledge repairing my car!, Ray Stewart, Rick Preast, Melanie Jacobs
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