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Mazda of Wesley Chapel

Wesley Chapel, FL

4.7
1,563 Reviews

26944 Wesley Chapel Boulevard

Wesley Chapel, FL

33544

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1,563 Reviews of Mazda of Wesley Chapel

May 04, 2023

Everyone at Wesley Chapel Mazda was so helpful and friendly! Charlie really knows almost everything there is to know about Mazda cars, and he was super thorough and funny. I never felt pressured by an More

by brennaschauer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie T Epting Jr, Jason Knecht , William Tousey
May 05, 2023 -

Mazda of Wesley Chapel responded

That you so much for your positive feedback 😊. We really hope you enjoy your new vehicle. However, if you have any questions or concerns about anything on your new vehicle, just call me directly, and I'll be here for you 😉

May 03, 2023

Great experience, everyone was very nice and helpful. Very straight forward with the pricing. No surprises. 10/10 would buy here again. More

by Mazda3
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Charlie T Epting Jr
May 04, 2023 -

Mazda of Wesley Chapel responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Regards, The Chevrolet of Wesley Chapel Team

April 22, 2023

They made me feel very comfortable with purchasing a car also the atmosphere and energy was great. I definitely recommend!! More

by evickers79
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie T Epting Jr
Apr 22, 2023 -

Mazda of Wesley Chapel responded

Thank you so much for allowing us to earn your business. please, if you have any questions or concerns about anything on your new vehicle, just know that I'm here for you. enjoy your day and chat with you soon enough.

April 15, 2023

Wonderful experience, Charlie and the Mazda team made everything easy and we got the car we wanted. The dealership is nice and specious and my four year old was able to run around and let us deal with pa More

by Caro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie T Epting Jr
Apr 15, 2023 -

Mazda of Wesley Chapel responded

Thank you so very much for allowing us to earn your business. if you have any questions or concerns about anything on your new vehicle, please don't hesitate to contact me directly on my cell phone. Enjoy your day and your new 2023 Mazda CX-9 Carbon Edition.

April 14, 2023

Charlie was a great help. He gave us their “VIP” test drive and then the next day we were able to stop by and purchase the vehicle. Not to mention he has helped us multiple ti More

by jonwwoo1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie T Epting Jr
Apr 15, 2023 -

Mazda of Wesley Chapel responded

Thank you so much for allowing us to earn your business. Again, if you have any questions or concerns about anything on your new vehicle, please don't hesitate to contact me directly. Enjoy your day and your new vehicle.

April 03, 2023

Over a month ago I took my truck in for service for a check engine light. I was able to check the codes myself and saw they were related to a letter I received from Chevrolet and was to be covered for u More

by Eastern Shore Dude
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brad in service
Apr 05, 2023 -

Mazda of Wesley Chapel responded

Thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred here at Chevrolet of Wesley Chapel does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact us at your earliest convenience. Regards, The Chevrolet of Wesley Chapel Team

Apr 05, 2023 -

Eastern Shore Dude responded

After leaving a review on Google I received a phone call that left me the following message. 18132797577 Deposited a new message: "This is reset, Chevy. Um, after seeing your review on Google, apparently when you came in that Monday, your paperwork did not get processed. Um, and you said you could only come in on Monday, which unfortunately was my day off. Um I now work Mondays if it's, if Monday is still the case, that that's the only day you can come in, but you can please come in as soon as possible because paperwork has to be done to get you that check refund. Uh, sorry for the inconvenience and, um, I'm not sure who dropped the ball on the Monday. It came in when I wasn't here, but my name is Reece like a Reese hitch. Thank you. Bye." Click here: 14699825007 to listen to full voice message I called back twice that same day that I received this message. Both times my call went to voice mail and I had to leave a message and have yet to get a call back. If this does not reflect your customer service standards, I am asking what can you do to make this right. I feel, to date I have been very patient about your process and clearly that had no reward. I will be happy to bring my truck it so it can be scanned but I need to know that I will get my refund at that time.

April 02, 2023

My daughter purchased her car for about 3 months now, so far she's enjoying it. Charlie assist us in purchasing her car, he was very kind and helpful! The rest of staff are helpful too! More

by DH
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie T Epting Jr, William Tousey , Erik Cook
Apr 04, 2023 -

Mazda of Wesley Chapel responded

Thank you so much for giving us an opportunity to work with you and your family! We look forward to helping you with any and all of your future automotive needs! Regards, The Chevrolet of Wesley Chapel Team

April 01, 2023

I have never felt as comfortable, confident, and well taken care of at a car dealership as I have from everyone at Mazda of Wesley Chapel from the moment I walked in until I walked out as a new car owner More

by kblack069
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will in front office, Jason Schroeder, and Service Dept. personnel, Charlie T Epting Jr, Holwing Moon, Quinton Mcallister
Apr 03, 2023 -

Mazda of Wesley Chapel responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Regards, The Chevrolet of Wesley Chapel Team

March 24, 2023

I visited Charlie and the gang on about 3 occasions before I drove off with my new CX30. I appreciate all the help Charlie gave me with all the gadgets used to run a car today, as it's been almost 20 y More

by mh33810
Recommend Dealer
Yes
Employees Worked With
Charlie T Epting Jr
Mar 28, 2023 -

Mazda of Wesley Chapel responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Mazda of Wesley Chapel Team

March 23, 2023

Charlie was a great salesman. He was very kind and helpful. I would definitely work with Charlie again. More

by bob19ray67
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie T Epting Jr
Mar 24, 2023 -

Mazda of Wesley Chapel responded

Thank you so much, Bob, for that fantastic review of how your recent car 🚗 buying experience went 😀. We're always here for you guys. Enjoy your day and your new vehicle.

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