Mazda of Valley Stream

Excellent service with one snafu Had an excellent experience with David. No high pressure, extremely friendly, courteous and very professional. I knew the model I wanted an the price Had an excellent experience with David. No high pressure, extremely friendly, courteous and very professional. I knew the model I wanted an the price I could pay. David worked it out and we were able to come to an agreement. It was a little more than what I wanted to spend, but no regrets. I am very happy with my CX-5. There was one problem. When pickup my car, I found out that the taxes and a fee were calculated incorrectly. Obviously I wasn't happy. They were willing to split the difference so it made it a little easier. Just to be clear I don't think they were trying to get away with something. I believe it was an honest mistake. I do recommend this dealership. Everyone I met was very friendly and welcoming. More

so friendly and in formative Stephen and his team did an excellent job in our experience with them.. he answered all our questions and even the ones we didn't ask...lolol Stephen and his team did an excellent job in our experience with them.. he answered all our questions and even the ones we didn't ask...lolol More

Great experience David was a great salesman and he helped us find the perfect car for a great price. I 100% recommend this dealership and will come back in the future. David was a great salesman and he helped us find the perfect car for a great price. I 100% recommend this dealership and will come back in the future. More

Great experience David was excellent. Had a small window in which to get my car and he made it work with the utmost professionalism. Would not hesitate to buy another David was excellent. Had a small window in which to get my car and he made it work with the utmost professionalism. Would not hesitate to buy another car from him. More

Exceptional customer service David and the whole team at Mazda Valley Stream made us feel welcome and comfortable from the moment we walked through the door. It was like purchasin David and the whole team at Mazda Valley Stream made us feel welcome and comfortable from the moment we walked through the door. It was like purchasing a vehicle while hanging out with family. They explained the procedure, answered all our questions, made sure we were comfortable with our choice and made the whole experience pleasant. We are very happy with our choice and grateful for the amazing people we met through the process, More

Excellent service ! Kevin,josh and the rest of their team went The extra mile to make my experience fast and stress free. The service was great, they were a pleasure to w Kevin,josh and the rest of their team went The extra mile to make my experience fast and stress free. The service was great, they were a pleasure to work with. Would definitely recommend them. More

5 Star experience Clean updated dealership with exceptional Sales and Service teams. From the moment you walk in they greet you, and offer you the best rate without the Clean updated dealership with exceptional Sales and Service teams. From the moment you walk in they greet you, and offer you the best rate without the pressured sales pitch.. what a relief. I will be returning for my next Mazda thank you Valley Stream Mazda More

Amazing Customer Service! From the minute I called the Valley Stream Mazda dealership, Kevin Persaud made me feel at home. Upon arriving, Kevin approached me and addressed me From the minute I called the Valley Stream Mazda dealership, Kevin Persaud made me feel at home. Upon arriving, Kevin approached me and addressed me my name which was a pleasant surprise given that our conversation on the phone was no longer than a couple of minutes. He quickly introduced me to David who introduced me to the Mazda 3 GT and all of the updated options. Not only did I get the car my wife wanted but they drove over 150 miles to retrieve it at no cost to me. Upon picking up the car, I was introduced to the owner, Eric, and others. I was well received and again, made to feel at home. David walked me through the car and all of the features. They met my desired monthly payment with very little down at signing. Valley Stream Mazda rolled out the red carpet for me and I will never forget it. More

Absolutely Fantastic Customer Service - Wow! If you are looking for people who really CARE about your car buying experience, you must work with the people of Mazda Valley Stream. Our first intera If you are looking for people who really CARE about your car buying experience, you must work with the people of Mazda Valley Stream. Our first interactions were with Josh. He was enthusiastic, helpful, and had such a great "can-do" attitude. He gave us some pretty persuasive numbers and even sent a video he created himself of the car we were looking at! When we arrived at Mazda, Josh's personality really shown through. What a great guy! He set us up with Tim, an affable and funny salesman, who took us out on a test drive, kept us laughing while we worked on the numbers (a process that COULD be nerve-wracking!), and even invited us out to lunch when he learned my father was a veteran! We also worked with Kevin, one of the managers, who really helped get us down to the right numbers. As a teacher on a budget, I was so incredibly appreciative of Kevin's support and customer service. He really wanted to work with us and make sure we were happy and it was evident in his interactions with us, as well as his involvement in the follow-up situation. There was an issue with transferring my license plates and on one of the busiest days of the holiday weekend, Kevin and Tommy (one of the finance specialists), took time to inform us of what was going on and promised to do all they could to help us through the situation. They pulled a lot of favors and were able to straighten out the situation for us. I am so grateful to all the employees at Mazda Valley Stream. The concern they have for their customers, the fact that they truly want their customers to be happy and comfortable with all aspects of the car buying process, and the enthusiasm they have for their work make it an honor to write this review. More

Used Honda Insight I purchased a used Honda Insight from this dealer a little over a month ago. I had been shopping around and was really fed up with the way dealers gen I purchased a used Honda Insight from this dealer a little over a month ago. I had been shopping around and was really fed up with the way dealers generally treat people - skirting around added fees and such. It felt more and more like walking into a dealership was like walking into a shark tank. Not here, though. No bull***t, no hassle, I purchased the car at the actual price it was listed for, the only extra charge was tax (which is to be expected). No hidden fees no scams about "internet prices," I was incredibly pleased with these guys. Someone at the dealership also mistakenly registered my car (I had wanted to transfer my registration from my old car,) and the manager didn't charge me because it was their mistake. Overall great car buying experience. Genuinely friendly salesmen who don't seem to be trying to trick you or take you for all your worth. They want to make a good name for their dealership and so far they are. Highly reccomend them! More