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Mazda of Orange

Orange, CA

4.9
449 Reviews

1360 W. Katella Ave

Orange, CA

92867

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Showing 449 reviews

August 07, 2024

Jacob was helpful and provided information as needed. Customer service was great. I did not feel any uncomfortable pressure that usually comes with dealing with car dealerships. As long as you come prepa More

by futbolgarcia
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jacob Mouradian
Aug 08, 2024 -

Mazda of Orange responded

Thank you for the kind words about Jacob and our customer service. We're thrilled to hear about your positive experience at Mazda of Orange. We strive to make the car selling process as smooth as possible. We appreciate your feedback and hope to see you again in the future! Regards, David Johnson General Manager djohnson@mazdaoforange.com

August 01, 2024

I love Mazda and the car is lovely. I wish I had been told more about what was standard and what wasn't. It wasn't until I had completed the purchase and was leaving that I realized I More

by nilaw
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lorenzo Alongi
Aug 02, 2024 -

Mazda of Orange responded

Thank you for sharing your feedback with us. We're glad to hear that you love your Mazda! We apologize for any confusion regarding the features included in your vehicle. We'll work on improving our communication to ensure a better experience for our customers in the future. Regards, David Johnson General Manager djohnson@mazdaoforange.com

July 30, 2024

Tom was very patient and worked hard to find right car 4 me. Steve nice and managed nicely to convince me to add a couple of things mostly what I had researched before. Whether u try to choose the right sa More

by LIN.ROG16
Recommend Dealer
Yes
Employees Worked With
Tom Beatty, Steve Choi
Jul 31, 2024 -

Mazda of Orange responded

Thank you for sharing your positive experience with us! We're glad to hear that Tom and Steve provided excellent service and helped you find the right car with the features you were looking for. We appreciate your feedback and hope you enjoy your new ride! Regards, David Johnson General Manager djohnson@mazdaoforange.com

July 15, 2024

Customer service was excellent, the salesman George is very respectful, courtesy and patient. I would recommend friends and family. More

by hollyndat
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Nino
Jul 16, 2024 -

Mazda of Orange responded

Thank you so much for your kind words about our customer service and George. We are thrilled to hear that you had a great experience and would recommend us to your friends and family. We appreciate your support and hope to see you again soon! Regards, David Johnson General Manager djohnson@mazdaoforange.com

July 13, 2024

I couldn't be happier with George  - my sales rep.   Somehow, he KNEW I was stranded at the rental car place - in 100 degree heat - and he came and rescued me - without asking!  Yay! Also, Alex, the s More

by snorkypuckler
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alec Makepeace, George Nino
Jul 15, 2024 -

Mazda of Orange responded

We are thrilled to hear about your positive experience with George and Alex at Mazda of Orange! We appreciate your feedback and are glad we could provide you with exceptional service. Thank you for choosing us and recommending George - we look forward to serving you again in the future! Regards, David Johnson General Manager djohnson@mazdaoforange.com

July 02, 2024

I sold my car through Jacob at Mazda of Orange (without me needing to buy a car from him). He is the utmost professional, offered a fair price, and scheduled me to come in within 24 hours of first contact. More

by ct9a05
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jacob Mouradian
Jul 03, 2024 -

Mazda of Orange responded

Thank you for sharing your positive experience with Jacob at Mazda of Orange! We are thrilled to hear that he provided excellent service and made the selling process quick and easy for you. We appreciate your recommendation and look forward to assisting you in the future. Regards, David Johnson General Manager djohnson@mazdaoforange.com

June 30, 2024

Jacob was very professional and accommodating. He made the process very easy and stress free for us. More

by Lina
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jacob Mouradian
Jul 02, 2024 -

Mazda of Orange responded

Hi Lina, thank you so much for sharing your experience with Jacob. We're thrilled to hear that he was able to provide you with a professional and stress-free process. We appreciate your feedback and look forward to serving you again in the future. Regards, David Johnson General Manager djohnson@mazdaoforange.com

June 06, 2024

Jacob wasthe bomb. com. He was the most straightforward honest well spoken car guy that I’ve dealt with in the near recent and I would work with him in the future. More

by quandr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Mouradian
Jun 07, 2024 -

Mazda of Orange responded

Hi Quandr, thank you for sharing your positive experience with Jacob! We're thrilled to hear that he provided you with excellent service. We appreciate your feedback and look forward to the opportunity to work with you again in the future. Regards, David Johnson General Manager djohnson@mazdaoforange.com

June 02, 2024

Lo recomiendo excellente sercvisio al clientele. Muy profesionales. Amo la forma en como ayudan al cliente More

by Gabyojeda292
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Martin J Lira
Jun 03, 2024 -

Mazda of Orange responded

Hola Gabyojeda292, gracias por tus amables palabras! Nos esforzamos por brindar un servicio de atención al cliente de primer nivel y estamos encantados de conocer su experiencia positiva. Agradecemos su apoyo y esperamos poder servirle nuevamente en el futuro. Saludos, David Johnson Gerente General djohnson@mazdaoforange.com

June 01, 2024

Mazda of Orange is always professional environment. William has been my go to on several occasions and has provided excellent service each time. More

by Koglesby9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Hamilton
Jun 03, 2024 -

Mazda of Orange responded

Hi Koglesby9, thank you for sharing your positive experience at Mazda of Orange! We're thrilled to hear that William provided you with excellent service. We aim to create a professional environment for all our customers, and we're glad to hear that reflected in your visits. We appreciate your feedback! Regards, David Johnson General Manager djohnson@mazdaoforange.com

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