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Mazda of Orange

Orange, CA

4.9
456 Reviews

1360 W. Katella Ave

Orange, CA

92867

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Showing 456 reviews

March 21, 2025

I greatly appreciate my Service Agent, William. He is very competent and organized .I come here because of the excellent service! My service is thoroughly explained to me every time! More

by kacarr04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Hamilton
Mar 24, 2025 -

Mazda of Orange responded

Thank you for your fantastic feedback! We're thrilled to hear that William provided you with such excellent service and clear explanations. Our team is dedicated to ensuring a great experience, and it’s wonderful to know we’re hitting the mark! Regards, David Johnson General Manager djohnson@mazdaoforange.com

March 18, 2025

Another Outstanding Service Provided by Mohammed and Frank Master Mechanic is Second to none this team is Very knowledgeable and polite to there Costumes thanks again guys Nelson. More

by 2013 MAZDA 3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank , Mo Abdo
Mar 19, 2025 -

Mazda of Orange responded

We're thrilled to hear you had an outstanding experience with Mohammed and Frank. Our team takes pride in providing top-notch service, and your kind words mean a lot to us. We look forward to serving you again! Regards, David Johnson General Manager djohnson@mazdaoforange.com

March 15, 2025

Excellent service and I was provided with a detailed video of work being performed by the mechanic showing the condition of critical components under the chassis. More

by gravity4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Hamilton
Mar 17, 2025 -

Mazda of Orange responded

We're thrilled to hear you enjoyed our service and found the video helpful. Transparency is key for us, and we're glad it made a positive impact on your experience. Looking forward to serving you again! Regards, David Johnson General Manager djohnson@mazdaoforange.com

February 05, 2025

Sales Rep Ivor H was amazing, we appreciate his expertise and great customer service. Thank you! More

by Lsa2792
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ivor Hough
Feb 06, 2025 -

Mazda of Orange responded

We’re thrilled to hear about your experience with Ivor! Our team takes pride in providing top-notch customer service, and it’s great to know Ivor made a positive impact. Thanks for sharing your appreciation! Regards, David Johnson General Manager djohnson@mazdaoforange.com

February 05, 2025

Very professional and courteous. Fast and excellent service. I can say that Mazda Orange is one of the best dealers in America. More

by mauricio.lungo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mo Abdo, Erik Badillo
Feb 06, 2025 -

Mazda of Orange responded

Thank you, Mauricio! We’re thrilled to hear you had such a positive experience with our team. Your kind words motivate us to keep delivering top-notch service. We appreciate your support and look forward to serving you again! Regards, David Johnson General Manager djohnson@mazdaoforange.com

February 01, 2025

Always a great experience when I bring my car in for service…Rep and Techs are prompt and thorough. More

by mkane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Owens
Feb 03, 2025 -

Mazda of Orange responded

Thanks for the awesome feedback! We're thrilled to hear you consistently have a great experience with our team. Prompt and thorough service is what we strive for. Looking forward to seeing you again! Regards, David Johnson General Manager djohnson@mazdaoforange.com

January 22, 2025

Overall my experience when taking my car for service is always good.. William always gives great customer service and keeps me updated with my car needs. Thank you! More

by ggg23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Hamilton
Jan 23, 2025 -

Mazda of Orange responded

Thanks for your fantastic feedback! We're thrilled to hear about your positive experiences with our service team, especially William. Keeping you informed is a top priority for us. We look forward to seeing you again for your next service! Regards, David Johnson General Manager djohnson@mazdaoforange.com

January 01, 2025

Mazda of Orange has a beautiful showroom. The buying process was very easy. I had an appointment with Lavel. He explained all the features of the car. More

by Smith92630
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lavel Darty, William Hamilton
Jan 02, 2025 -

Mazda of Orange responded

Thanks for sharing your experience! We're thrilled to hear you loved our showroom and found the buying process smooth. Lavel is fantastic at helping customers understand their new cars. Enjoy your ride, and we look forward to seeing you again! Regards, David Johnson General Manager djohnson@mazdaoforange.com

December 24, 2024

Outstanding cast and performance thanks again and again Mohammed Abdo Paisley Petruzzelli and Juan Muro for the job well done on my 2013 Mazda 3. Nelson P More

by 2013 MAZDA 3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Muro , Mo Abdo, Paisley Petruzzelli
Dec 26, 2024 -

Mazda of Orange responded

Thanks for your fantastic review, Nelson! We're thrilled to hear you enjoyed the performance and the outstanding work from Mohammed, Paisley, and Juan. Your support means a lot to us, and we look forward to seeing you again soon! Regards, David Johnson General Manager djohnson@mazdaoforange.com

December 08, 2024

A million thanks to my service advisor Mohamed Abdo and Paisley Petruzzelli for going the extra miles. They made fixing my car possible and affordable.Thank you again Mohammed and Paisley you guys are the More

by 2013 MAZDA 3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Muro, Mo Abdo, Paisley Petruzzelli
Dec 09, 2024 -

Mazda of Orange responded

We're thrilled to hear about your positive experience with Mohamed and Paisley. Our team strives to go the extra mile for our customers, and it’s wonderful to know it made a difference for you. We look forward to serving you again! Regards, David Johnson General Manager djohnson@mazdaoforange.com

Dec 09, 2024 -

2013 MAZDA 3 responded

Thanks for responding to my review Mohammed,Paisley and Juan is a pillar to this dealership I hope they will be compensative to there kindness and being helpful to there customers like me.

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