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Mazda of Orange

Orange, CA

4.9
447 Reviews

1360 W. Katella Ave

Orange, CA

92867

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Showing 447 reviews

December 08, 2024

A million thanks to my service advisor Mohamed Abdo and Paisley Petruzzelli for going the extra miles. They made fixing my car possible and affordable.Thank you again Mohammed and Paisley you guys are the More

by 2013 MAZDA 3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Muro, Mo Abdo, Paisley Petruzzelli
Dec 09, 2024 -

Mazda of Orange responded

We're thrilled to hear about your positive experience with Mohamed and Paisley. Our team strives to go the extra mile for our customers, and it’s wonderful to know it made a difference for you. We look forward to serving you again! Regards, David Johnson General Manager djohnson@mazdaoforange.com

Dec 09, 2024 -

2013 MAZDA 3 responded

Thanks for responding to my review Mohammed,Paisley and Juan is a pillar to this dealership I hope they will be compensative to there kindness and being helpful to there customers like me.

November 22, 2024

Prompt service from the minute I arrived and leaved it only took less than 5 minutes More

by anauci82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mo Abdo
Nov 25, 2024 -

Mazda of Orange responded

We're thrilled to hear you had such a quick and efficient experience with us. Your time is valuable, and we're glad we could serve you promptly. We look forward to welcoming you back soon! Regards, David Johnson General Manager djohnson@mazdaoforange.com

November 15, 2024

Great Service! ! Always a pleasure to take my car for service, thank you !! Good job! More

by Sofia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mo Abdo
Nov 18, 2024 -

Mazda of Orange responded

Thank you, Sofia! We’re thrilled to hear you had such a positive experience. Our team takes pride in being helpful and friendly, and your kind words mean a lot to us. We look forward to seeing you again soon! Regards, David Johnson General Manager djohnson@mazdaoforange.com

November 15, 2024

Very courteous and polite always smiling And helpful when I ask any questions , great job More

by Sofia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mo Abdo
Nov 18, 2024 -

Mazda of Orange responded

Thank you, Sofia! We’re thrilled to hear you had such a positive experience. Our team takes pride in being helpful and friendly, and your kind words mean a lot to us. We look forward to seeing you again soon! Regards, David Johnson General Manager djohnson@mazdaoforange.com

October 05, 2024

I was well taken care of by Thomas I needed a loaner car. That made everything easy. More

by susan.blackwood.leedy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Owens
Oct 07, 2024 -

Mazda of Orange responded

Thank you, Susan! We're thrilled to hear that Thomas provided you with excellent service and made your experience seamless. Your satisfaction is our priority, and we appreciate your feedback! Regards, David Johnson General Manager djohnson@mazdaoforange.com

October 04, 2024

My Mazda lease experience was great. Amir, Anthony, Lorenzo, Steve and Vin all were so helpful throughout the process beginning to end. Very satisfied - highly recommend Mazda of Orang More

by Diane
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Choi, Lorenzo Alongi, Amir Ardestani, Vinh Le
Oct 07, 2024 -

Mazda of Orange responded

Thank you, Diane! We're thrilled to hear about your great leasing experience and appreciate your shout-out to Amir, Anthony, Lorenzo, Steve, and Vin. Your recommendation means a lot to us. Enjoy your new Mazda, and we look forward to serving you again! Regards, David Johnson General Manager djohnson@mazdaoforange.com

September 03, 2024

Buying a car is always an interesting experience! We spoke to a number of dealers and bar none Lena and Lavel were the best! Very transparent and helpful from the beginning. The know how to sell, b More

by Dan.Heller
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lena Pham, Lavel Darty, Omar Rios
Sep 04, 2024 -

Mazda of Orange responded

Thanks, Dan! We're thrilled to hear about your experience with Lena, Lavel, and Omar. Our team strives to provide transparency and exceptional service, and it's great to know they made your car buying process enjoyable. We appreciate your kind words and support! Regards, David Johnson General Manager djohnson@mazdaoforange.com

August 30, 2024

Knowledgeable and friendly customer service. Showed me all the cars I wanted to see and explained the features and differences of the cars. Ivor was a pleasure to work with. More

by Steve
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ivor Hough
Sep 03, 2024 -

Mazda of Orange responded

Thanks for the fantastic feedback, Steve! We’re thrilled to hear that Ivor provided you with such a positive experience. Our team is dedicated to helping you find the perfect car. Enjoy your new ride! Regards, David Johnson General Manager djohnson@mazdaoforange.com

August 07, 2024

Jacob was helpful and provided information as needed. Customer service was great. I did not feel any uncomfortable pressure that usually comes with dealing with car dealerships. As long as you come prepa More

by futbolgarcia
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jacob Mouradian
Aug 08, 2024 -

Mazda of Orange responded

Thank you for the kind words about Jacob and our customer service. We're thrilled to hear about your positive experience at Mazda of Orange. We strive to make the car selling process as smooth as possible. We appreciate your feedback and hope to see you again in the future! Regards, David Johnson General Manager djohnson@mazdaoforange.com

August 01, 2024

I love Mazda and the car is lovely. I wish I had been told more about what was standard and what wasn't. It wasn't until I had completed the purchase and was leaving that I realized I More

by nilaw
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lorenzo Alongi
Aug 02, 2024 -

Mazda of Orange responded

Thank you for sharing your feedback with us. We're glad to hear that you love your Mazda! We apologize for any confusion regarding the features included in your vehicle. We'll work on improving our communication to ensure a better experience for our customers in the future. Regards, David Johnson General Manager djohnson@mazdaoforange.com

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