Mazda of North Miami

Great experience! Mara was excellent, very pleasant and knowledgeable about the car we purchased. We are returning customer. And we will continue to purchase / lease Mara was excellent, very pleasant and knowledgeable about the car we purchased. We are returning customer. And we will continue to purchase / lease Mazda's. More

Great professional customer service! After purchasing a Mazda 3 with them last year we went back looking for a new car for my wife. Having already dealt with her the first time, we set up After purchasing a Mazda 3 with them last year we went back looking for a new car for my wife. Having already dealt with her the first time, we set up a time to see Yeyca about our options. We received a very professional and friendly advice from Yeyca as she listened to my wife's needs and provided us with the best option for a new car. She even let us test drive the car for a whole day while we left our car to be appraised as a trade-in! How great is that? All in all that was another great experience with this dealership and we will most definitely shop with them again in our future car needs! More

Great compared to other Mazda dealerships we went to We went to two other dealerships and felt this experience was the best and their pricing was the most competitive. The negotiation was straight forwar We went to two other dealerships and felt this experience was the best and their pricing was the most competitive. The negotiation was straight forward and didn't feel like a drawn out, exaggerated process as other dealers made it. Ami Shoshani, was our Sales person and he was a pleasure to work with. I highly recommend this Mazda Dealership. More

Bruce made it for the second time We leased our first Mazda, a CX5 for my wife three years ago. We did everything over the phone that time with Bruce making it possible after us dealin We leased our first Mazda, a CX5 for my wife three years ago. We did everything over the phone that time with Bruce making it possible after us dealing for days with three other dealers. Bruce made it possible again. We called but he wasn't at work that day and Victor helped us. We are in our second Mazda, this time for our son, and looking forward for the third one for my daughter. Bruce and Victor made it with their professionalism and straight forward attitude. North Miami will continue to be our Mazda dealership. More

Professional customer service! I am very happy with my vehicle purchase. Devon Martin was of great help during the whole process. No pressure at all and was very friendly at all tim I am very happy with my vehicle purchase. Devon Martin was of great help during the whole process. No pressure at all and was very friendly at all times !! Thank you Devon and Mazda of North Miami ! The Mazda CX5 is far beyond my expectations ! More

Sucessful car buying experience My salesman was very eager in helping me choose a car, as well as negotiating the price. He also kept it real with me as to what my monthly payments m My salesman was very eager in helping me choose a car, as well as negotiating the price. He also kept it real with me as to what my monthly payments might look like. Manny was helpful with the transition from an older model to the new one. The rest of the staff was willing to help me in whatever questions I had and also congratulated me on my purchase since I was a first time buyer. More

My CX5 is just great!! I love my new CX5 and I'm really satisfied with the customer service I received from Devon. Thank you so much for your help and advise! I love my new CX5 and I'm really satisfied with the customer service I received from Devon. Thank you so much for your help and advise! More

Excellent! I bought a Mazda 3 hatchback from Mazda of North Miami. The salesman was Sam Velazquez, he is excellent, very friendly and knowledgeable of the car. I bought a Mazda 3 hatchback from Mazda of North Miami. The salesman was Sam Velazquez, he is excellent, very friendly and knowledgeable of the car. I was in a kind of emergency situation to get new car and Sam figured out what I wanted, quickly ascertained the price and financing options, and worked with me to figure out the details until both of my wife and me were happy. He put in a lot of effort.(at that day, he supposed to finis his work at 7:00pm. but I got there late after 5:00 pm , then we started and everything done by 9:30pm!) And he called me and e-mailed me several days after my purchase to check in on the car and my experience and to see if I had any questions. I HIGHLY recommend Sam Velazquez from Mazda of North Miami. also I don't forget to say that car is excellent!! ,too!! More

Don't fall in their trap, believe me I have never had a Mazda but I was very interested in becoming a Mazda user, I think their cars are great but to be honest when you come here you don' I have never had a Mazda but I was very interested in becoming a Mazda user, I think their cars are great but to be honest when you come here you don't deal with cars but with people and that's the problem. Do not trust their offers over the phone, have it on paper or better, try another dealership, it is my deep suggestion. In my particular case, the manager Bruce offered a 2016 Mazda CX-5 por 249 a month. I called THREE times to make sure the offer was real and went through all the details before taking the time to get there. Despite the fact that I was warned they would try to trick me, I was convinced that after confirming three times with the same manager they would honor their offer. Well, to summarize, the manager had just left when I arrived and they offered me $297 and $1,500 in additional down payment. The next day the manager texted me saying they got confused and the original offer was for the 2015 mazda which by the way they were "out of inventory". My recommendation, drive a little bit further and go to a more serious dealer. After that deceiving experience I decided to buy another brand. I mean, even if salespersons have particular tactics for closing a deal, this was an absolute lack of professionalism, a joke, don't deal with them. More