Back

Mazda of New Rochelle - Service Center

New Rochelle, NY

4.5
189 Reviews

189 Reviews of Mazda of New Rochelle - Service Center

Sort by
April 23, 2025

Very attentive and personable ! Great customer service . The dealership is very clean and comfortable . The staff is very professional and very warm and friendly ! More

by Nancydi57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Naim Bligen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Philip Rhone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2025 -

Mazda of New Rochelle responded

Thank you for the wonderful feedback, Nancy! We're so glad to hear you had a positive experience with our staff. It's great to know you enjoyed the clean, comfortable environment at Mazda of New Rochelle. We truly appreciate your kind words about our team and look forward to serving you again!

April 14, 2025

Friendly and considerate and fast and reliable people who seem to care about the customer More

by Sabrina.orr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda
Apr 15, 2025 -

Mazda of New Rochelle responded

Hi Sabrina! Thank you for the kind words. We're so glad you felt our team at Mazda of New Rochelle was friendly, considerate, and truly cared about your experience. We appreciate your trust and look forward to helping you again!

April 09, 2025

had a great experience at Mazda of New Rochelle. The service team is awesome .sometimes it’s difficult to get an appointment when I need it but Chris was great accommodating me …. great costumer ser More

by Cbcrisbi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip Rhone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Tavarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2025 -

Mazda of New Rochelle responded

Thank you for your kind words! We're so glad to hear that Chris was able to accommodate you and make the process easier. We truly appreciate your patience and are thrilled that you're happy with the service at Mazda of New Rochelle.

April 05, 2025

Really great service, Amanda was amazing the moment that I came into the dealership she greeted me with open arms. I was scared I would have to leave my car with the dealer but my service advisor Amanda loo More

by julian2043
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda
Apr 07, 2025 -

Mazda of New Rochelle responded

Hi Julian, Thank you for the wonderful feedback! We're thrilled to hear Amanda made your experience so positive. We truly appreciate your kind words and are glad to have earned your trust. We look forward to welcoming you back soon!

April 04, 2025

The staff provided attentive and professional service throughout my experience, which greatly enhanced my visit. Their commitment to customer satisfaction is commendable, and I would certainly recommend More

by sensualesq
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip Rhone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Tavarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher- front desk
Apr 05, 2025 -

Mazda of New Rochelle responded

Thank you for your wonderful feedback! We’re thrilled to hear that our team’s attentive and professional service made such a positive impact on your experience. We truly appreciate your recommendation and look forward to serving you again in the future!

March 31, 2025

Amanda is great addition to your service team. Always knowledgeable and informative. And always pleasant More

by calzetti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda - 5****
Apr 01, 2025 -

Mazda of New Rochelle responded

Hello, Thank you so much for your kind words! We’re thrilled to hear that Amanda has made such a positive impact on your experience. We’re proud to have her as part of our team. We truly appreciate your feedback and look forward to assisting you again soon!

March 31, 2025

Amanda in the service department was amazing. She is funny and helpful and answered all my questions professionally. More

by IM
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosslin Pierre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda
Apr 01, 2025 -

Mazda of New Rochelle responded

Hello, Thank you for your feedback! We’re so glad to hear that Amanda provided such an outstanding experience for you. Her professionalism and sense of humor are definitely appreciated by all of us. We look forward to serving you again in the future!

March 25, 2025

The service I requested was done promptly. Representatives were kind and professional. Especially Amanda was helpful and knowledgeable. A good experience! More

by Patricia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Tavarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda
Mar 26, 2025 -

Mazda of New Rochelle responded

Hi Patricia, Thank you for your feedback! We’re happy to hear that your service was completed promptly and that our team, especially Amanda, was able to assist you with professionalism and knowledge. We appreciate you choosing us and look forward to serving you again in the future!

March 22, 2025

The service department is excellent. The worker treat me with respect . It’s a pleasure doing business with them. More

by Hemmanuel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip Rhone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2025 -

Mazda of New Rochelle responded

Hemmanuel, thank you for the kind words! We're so glad to hear our service team has treated you with the respect and care you deserve. It's always a pleasure having you with us, and we truly appreciate your continued trust!

March 20, 2025

Excellent service . my service advisor was really nice and communicated with me the entire appointment More

by Foster 0719
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip Rhone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Tegan
Mar 21, 2025 -

Mazda of New Rochelle responded

Hi! We're glad you had an excellent service experience. It's great to hear your service advisor kept you informed throughout your appointment. Thank you for choosing Mazda of New Rochelle!

1
...