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Mazda of New Rochelle - Service Center

New Rochelle, NY

4.5
185 Reviews
Call Service Center (914) 826-8100

185 Reviews of Mazda of New Rochelle - Service Center

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April 04, 2025

The staff provided attentive and professional service throughout my experience, which greatly enhanced my visit. Their commitment to customer satisfaction is commendable, and I would certainly recommend More

by sensualesq
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip Rhone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Tavarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher- front desk
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March 31, 2025

Amanda is great addition to your service team. Always knowledgeable and informative. And always pleasant More

by calzetti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda - 5****
Report | Print
Apr 01, 2025 -

Mazda of New Rochelle responded

Hello, Thank you so much for your kind words! We’re thrilled to hear that Amanda has made such a positive impact on your experience. We’re proud to have her as part of our team. We truly appreciate your feedback and look forward to assisting you again soon!

March 31, 2025

Amanda in the service department was amazing. She is funny and helpful and answered all my questions professionally. More

by IM
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosslin Pierre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda
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Apr 01, 2025 -

Mazda of New Rochelle responded

Hello, Thank you for your feedback! We’re so glad to hear that Amanda provided such an outstanding experience for you. Her professionalism and sense of humor are definitely appreciated by all of us. We look forward to serving you again in the future!

March 25, 2025

The service I requested was done promptly. Representatives were kind and professional. Especially Amanda was helpful and knowledgeable. A good experience! More

by Patricia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Tavarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda
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Mar 26, 2025 -

Mazda of New Rochelle responded

Hi Patricia, Thank you for your feedback! We’re happy to hear that your service was completed promptly and that our team, especially Amanda, was able to assist you with professionalism and knowledge. We appreciate you choosing us and look forward to serving you again in the future!

March 22, 2025

The service department is excellent. The worker treat me with respect . It’s a pleasure doing business with them. More

by Hemmanuel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip Rhone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 23, 2025 -

Mazda of New Rochelle responded

Hemmanuel, thank you for the kind words! We're so glad to hear our service team has treated you with the respect and care you deserve. It's always a pleasure having you with us, and we truly appreciate your continued trust!

March 20, 2025

Excellent service . my service advisor was really nice and communicated with me the entire appointment More

by Foster 0719
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip Rhone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Tegan
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Mar 21, 2025 -

Mazda of New Rochelle responded

Hi! We're glad you had an excellent service experience. It's great to hear your service advisor kept you informed throughout your appointment. Thank you for choosing Mazda of New Rochelle!

March 16, 2025

Brought My CX-30 in for a driver door lock issue. Had to order a part which took a few days, but once part was delivered my car was finished I rather quickly. More

by mlmoses2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip Rhone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 17, 2025 -

Mazda of New Rochelle responded

Hi, thank you for sharing your experience! We're glad we could get your CX-30 fixed quickly once the part arrived. We appreciate your patience and look forward to assisting you again in the future!

March 07, 2025

Chris will wring blood out of a stone. I would not recommend getting service done at this dealership. $500 for a diagnostic? I would recommend to visit your local independent repair shop w More

by Notinterested
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Tavarez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 08, 2025 -

Mazda of New Rochelle responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

February 18, 2025

My visit was for the first oil change. and the service representative who attended to me was very helpful and courteous throughout the period. More

by bbat4ever
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip Rhone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Tavarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 19, 2025 -

Mazda of New Rochelle responded

Hi, thank you for sharing your experience! We’re happy to hear that your first oil change went smoothly and that our service representative was helpful and courteous. We appreciate your feedback and look forward to assisting you again at Mazda of New Rochelle!

February 16, 2025

Some of the best service by any dealership I've been to. Always attentive and prompt with their service. More

by Jason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip Rhone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda
Report | Print
Feb 17, 2025 -

Mazda of New Rochelle responded

Hi Jason, thank you for your kind words! We're thrilled to hear that you've had such a positive experience with us. Our team is dedicated to providing attentive and prompt service, and it's great to know we delivered for you. We look forward to seeing you again soon!

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