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Mazda of New Rochelle - Service Center

New Rochelle, NY

4.5
168 Reviews

168 Reviews of Mazda of New Rochelle - Service Center

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January 21, 2025

Been going to Mazda of New Rochelle with my 2 Mazda's for years, wouldn't have them serviced anywhere else. Phil has taken care of my cars and me like family! They have a great team, a should out to Aman More

by DvRice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip Rhone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2025 -

Mazda of New Rochelle responded

Hi, Thank you for your loyalty and kind words! We’re thrilled to hear that Phil and Amanda at Mazda of New Rochelle have provided you with such great service over the years. We look forward to continuing to serve you!

January 16, 2025

Phil Give excellent service Very attentive and personable Very knowledgeable about the car and the workings More

by Ed.scanlon924
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Naim Bligen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucky Waite
5.0
This rating includes all reviews, with more weight given to recent reviews.
Philip Rhone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Tavarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg wilson
Jan 19, 2025 -

Mazda of New Rochelle responded

Thank you, Ed! We're so glad to hear you had a great experience with us. If you ever have any more questions about your car, feel free to reach out!

January 11, 2025

Generous understanding with your concern service advisors very clean facility superb service and not to leave out Amanda Tegan performance service well let me emphasize if she can be clone please do so one o More

by crazyeddie825
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Tavarez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Tegan ★★★★★★★★★★
Jan 14, 2025 -

Mazda of New Rochelle responded

Thank you for your wonderful feedback! We’re so glad to hear that our service team, especially Amanda Tegan, provided you with exceptional service. We truly appreciate your support and look forward to serving you again at Mazda of New Rochelle.

January 11, 2025

Getting your car serviced is literally carefree. Amanda is the best service coordinator ever! She takes care of you from the minute you walk in the door. She’s knowledgeable about car issues and wil More

by Unicorncharlene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda
Jan 14, 2025 -

Mazda of New Rochelle responded

Hi, Thank you for your kind words! We’re thrilled to hear that Amanda provided you with such great service. We appreciate your positive feedback and look forward to serving you again at Mazda of New Rochelle!

January 09, 2025

Always friendly and courteous, the staff seem to be falling into a nice groove at their new facility as the time to complete the service seems to have improved. I plan to continue using their service More

by Monte1Nero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service / Phillip plus colleagues
Jan 10, 2025 -

Mazda of New Rochelle responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience and that our team is meeting your expectations. It's great to know that the service completion time has improved, and we appreciate your continued trust in our service center. We look forward to serving you again!

January 08, 2025

Great service at Mazda @ New Rochelle , everyone was disponible to help especially Amanda she was a great person. Thank you Mazda New Rochelle More

by Leke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Georgia Anagnostopoulos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda
Jan 09, 2025 -

Mazda of New Rochelle responded

Hi, Thank you for sharing your experience! We're thrilled to hear you received great service at Mazda of New Rochelle and that Amanda stood out with her exceptional assistance. We appreciate your kind words and look forward to helping you again!

January 02, 2025

The service was very professional by all parties involved, I was able to get an appointment on a very short notice. More

by SirHoseAlot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I didn’t work with any of the above
Jan 03, 2025 -

Mazda of New Rochelle responded

Thank you for your feedback! We're happy to hear that you had a professional experience with our team and that we could accommodate your appointment on short notice. We always strive to provide timely and efficient service, and we look forward to assisting you again in the future!

December 21, 2024

Quick and friendly service. Explained what I wanted done and it was done super fast. More

by andrewrdra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda
Dec 23, 2024 -

Mazda of New Rochelle responded

Thank you for your feedback, Andrew! We're glad to hear that you received quick and friendly service. We appreciate your business and look forward to serving you again soon!

December 19, 2024

Excellent customer service. The manager is committed to providing excellent service and leads by example. The wait time for service is reasonable. More

by Lamdlaws
Recommend Dealer
Yes
Employees Worked With
Georgia Anagnostopoulos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2024 -

Mazda of New Rochelle responded

Hi, Thank you for your feedback! We're glad to hear you had an excellent experience and that our manager’s commitment to great service stood out. We strive to keep wait times reasonable and appreciate your recognition. Thank you for choosing Mazda of New Rochelle!

December 14, 2024

My service rep, Amanda, was amazing. Very helpful and kept me aware along the way. Would definitely recommend them to others! More

by mariar2776
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda, Service Dept
Dec 16, 2024 -

Mazda of New Rochelle responded

Thank you for your kind words, Maria! We're thrilled to hear that Amanda provided amazing service and kept you informed throughout the process. We truly appreciate your recommendation and look forward to assisting you again at Mazda of New Rochelle!

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