Mazda of New Rochelle

Frequent communication on inventory and service specials. Transparent pricing of both their cars and service. Transparent pricing of both their cars and service. More

The staff were excellent! Very friendly and helpful. Ross Pierre is a great guy; he wasn’t pushy but informative. He even put on my wheel locks himself, since Service was supe Very friendly and helpful. Ross Pierre is a great guy; he wasn’t pushy but informative. He even put on my wheel locks himself, since Service was super busy! More

Fantastic customer service, the entire process was completed according the expectations, and in a timely manner. completed according the expectations, and in a timely manner. More

Ross Pierre was extremely helpful as well as not super pushy. He even put the wheel locks on himself because service was busy. I highly recommend this dealership! pushy. He even put the wheel locks on himself because service was busy. I highly recommend this dealership! More

Everyone we worked with had impecable customer service and truly helped us get the best deal on our lease. Seamless transaction and we are so happy with our new Mazda. and truly helped us get the best deal on our lease. Seamless transaction and we are so happy with our new Mazda. More

Roque was awesome. He worked with us to ensure best deal. Recommend him/MazdaOfNewRochelle 100% He worked with us to ensure best deal. Recommend him/MazdaOfNewRochelle 100% More

They were fine and provided me with the best deal I could find. But I had a hard time after I took possession of the car. They made an $1100 error in their favor which was difficult and aggravating and to find. But I had a hard time after I took possession of the car. They made an $1100 error in their favor which was difficult and aggravating and took a few days to resolve. The culprit was their internal communication system. I couldn't reach the people I needed and nobody bothered telling me they were off those days. I thought I was being ghosted. Ultimately resolved (thanks Naim). More

I have never had a positive experience with the dealership. My last experience was, I came in for an oil change and it took roughly 4 hours. When I first bought the car, the entire electrical syste dealership. My last experience was, I came in for an oil change and it took roughly 4 hours. When I first bought the car, the entire electrical system went to crap Had to be re-ordered from China, which took roughly 12 weeks which and during this time there was zero communication zero updates if I didn’t seek out the information and it wasn’t given. Also, when I bought the car, the gentleman I bought the car from never put in the information correctly so it was a back-and-forth for weeks to get the correct information to finalize the purchase. Everybody makes mistakes but this place makes mistakes every day which is a problem. This car had nothing but problems from the beginning. It is essentially a lemon by the standards of the state of New York. However, when it was brought up to the dealership of all these problems, they never rectify them. This is not a place I would go to buy a car. More

They were professional and listened to what I was looking for in a car. Met my budget for in a car. Met my budget More

Philip was outstanding! He was incredibly knowledgeable and helpful throughout my entire service process. Highly recommend He was incredibly knowledgeable and helpful throughout my entire service process. Highly recommend More