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Mazda of New Rochelle
New Rochelle, NY
1,121 Reviews
You'll love the no pressure sales experience at our dealership, but most of all, the familiar faces as the years progress. We're one of the NY Mazda dealers whose mission is treat every visitor like an honored guest in our home, but to the Mazda customers we serve it is much more than a mission statement. Our New York Mazda customers quickly learn that shopping at Mazda of New Rochelle means being treated with respect, not having to negotiate or visit multiple New York Mazda dealers to get the price you deserve. Being treated like family means giving New Rochelle Mazda buyers real price quotes on the Mazda they are looking for when they request it. These ways of doing business have helped us stand out from New Rochelle Mazda dealers and our NY Mazda customers here in New Rochelle and throughout the entire state of New York choose Mazda of New Rochelle.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,121 reviews
April 30, 2022
I went to Mazda of New Rochelle and worked with the sales consultant Charles Cunningham who sold me my new Mazda CX-5 2014 consultant Charles Cunningham who sold me my new Mazda CX-5 2014 More
by Eamador0418
Employees Worked With
Other Employees :
Mame "Madi" Fall, John Greene
April 27, 2022
Charles & Madi helped to get me my brand new CX-3 2019 for a very reasonable price. I am so happy that i can finally make my errands and commute at my own pace. Thank you Mazda of new Rochelle Madi and Ch for a very reasonable price. I am so happy that i can finally make my errands and commute at my own pace. Thank you Mazda of new Rochelle Madi and Charles for an amazing experience. More
by a.mame001
Employees Worked With
Other Employees :
Mame "Madi" Fall, John Greene
April 25, 2022
Helpful and professional in every way! Would highly recommend using him for your new car purchase! Would highly recommend using him for your new car purchase! More
by evanjacobs82
Employees Worked With
Other Employees :
Mame "Madi" Fall, John Greene
April 20, 2022
Charles was amazing, he gave me and my father such a wonderful experience. He walked us around the lot and showed us many options that we would be able to purchase. We picked out our vehicle and made ou wonderful experience. He walked us around the lot and showed us many options that we would be able to purchase. We picked out our vehicle and made our purchase. Thank you Charles and thank you Michael for making this purchase possible. You both were great and easy to work with. More
by Opiumjasmyn
Employees Worked With
Other Employees :
Michael Spatola, John Greene
April 19, 2022
Today I went into Mazda of New Rochelle and purchased my brand new CX-5 2022 Preferred Trim level which is a big upgrade for me since I had been so accustomed to driving a Mazda 3 hatchback. Charles was so brand new CX-5 2022 Preferred Trim level which is a big upgrade for me since I had been so accustomed to driving a Mazda 3 hatchback. Charles was so amazing and I can't forget to mention the finance manager Mike who gave me excellent pricing for my new purchase. I had such a great experience and customer service was beyond excellent. I'm excited about my new car purchase because I wanted this vehicle for quiet sometime. I'm very happy and once again want to thank Charles and Mike from Mazda of New Rochelle. More
by tomcecere1
Employees Worked With
Other Employees :
Michael Spatola, John Greene
April 04, 2022
Charles was delightful very easy to work with, knew exactly what I was looking for and took the time to show me all my options. He was very patient and understanding and did his diligence to make sure exactly what I was looking for and took the time to show me all my options. He was very patient and understanding and did his diligence to make sure everything was done promptly. Thank you Charles and thank Mazda of New Rochelle. Took the time to make sure my tank was full and ready to go. More
by Bonnie
Employees Worked With
Other Employees :
John Greene
March 30, 2022
Charles was amazing he helped me and my family get the brand new Mazda CX-5 2022 Turbo edition. This vehicle is gorgeous, and has all the features that I need for my daily drive and not to mention all the brand new Mazda CX-5 2022 Turbo edition. This vehicle is gorgeous, and has all the features that I need for my daily drive and not to mention all the safety abilities. I’m so happy for this new vehicle, I can’t wait to show it to the rest of my family. I know they going to love it and I’ll let them know to see Charles Cunningham from Mazda of New Rochelle. I also want to say special thank you to the business manager who helped us along with the final paper work. Thank you Madi and everyone at Mazda of New Rochelle who made this all possible for me and my family. Charles your the man. More
by mostafashawky3030
Employees Worked With
Other Employees :
Mame "Madi" Fall, John Greene
March 30, 2022
Brought a pre-owned car couple days ago and are few things that you should know about this dealer. BUYER BEWARE - it can save you thousands: 1. Dealer fee is $1875 + $175 Dealer doc fee = $2,050 whi things that you should know about this dealer. BUYER BEWARE - it can save you thousands: 1. Dealer fee is $1875 + $175 Dealer doc fee = $2,050 which you won't know about it until you are talking to finance. Internet, phone and sales person will claim that there isn't any dealer fee, market adjustment and so on. I even asked Alex (general sales manager) if there was any fee and he replied that I would only pay for car + DMV fees + registrations and so on. If you decide the confront the finance manager, he will act confused and doesn't know what you are talking about, according to him there was always a dealer fee with a smile on his face. 2. You got good credit? financed the car before? Here is 5.40% APR on 72 loan from Mazda which is outrageous high. Bank of America offered 2.5% on preapproved letter but they rejected (see bullet below). They only ran credit once and when I complained that the APR being too high they decided to quote with WELLS FARGO which is known to have ridiculous high rate. When I asked why don't you try Capital One? Citizen Banks? Ally? Key Bank? He said that they don't work with those banks and that would also hurt my credit. By the way, another xxxxxxxx since according to Experian (which is credit agent they use) you can run multiple hard inquiry in 14 day period and will only count as one hard inquiry. Why do they do that? Simple! They make even more money from you since they get commission over loan term or at least make some money since they financed though Mazda. 3. They won't accept pre-approved letters from banks or credit unions. Had better APR from Bank of America and finance rejected which again, goes against what the sales person, internet and phone agents said. The sales person even has "accepted bank list" on his desk. When I confronted finance saying "I asked your sales person and the sales person even has a list of accepted banks in his desk and Bank of America is one of them" they claimed that the list is outdated and they won't work with other banks. According to their website, they won't accept 3rd credit unions but nothing related to major banks. 4. They are dead set giving you 72 months loan. You want to give higher down payment to lower your monthly cost? "Sure but that will increase your APR and we want a check from your bank and you will have to wait for check for clear" xxx - clearly they don't want to pay credit / debit card fees and trying to make the process hard just so you don't do it. Accepting that 5.40% APR over 72 months - will cost $3k more at the end of loan term. 5. Waiting times are high - after you have insured the car, be ready to spend another 2-4 hours waiting for finance manager to call you over. When they do, they want to you move quickly and sign bunch of paper. TAKE YOUR TIME, READ EVERYTHING OVER and so on. 6. It seems like they offer money for good reviews so keep a look out. With that being said, yet another dealership that lacks transparency and straight forward talk. Sales will promise the world and finance will try to get a quick on you. Did I buy a car? yes I did because I needed one ASAP but would I recommend Mazda of New Rochelle? No. That urgency did cost me thousands of dollars. Will most likely refinance the car very very soon. More
by hugov
Employees Worked With
Michael Spatola, Henry Lopez
March 20, 2022
Fantastic Awesome,perfect,Dynamic, Superb,Smooth,Display Excellent, Great,Worth it , Outstanding,Magnificent,Super , We’ll done Excellent, Great,Worth it , Outstanding,Magnificent,Super , We’ll done More
by JuJularet1231
Employees Worked With
