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Mazda of Escondido

Escondido, CA

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rated
101 Reviews

1560 Auto Parkway N

Escondido, CA

92029

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Showing 101 reviews

August 13, 2020

I would of given a 5 star but Mazda wouldn’t fix the nail in my tire due to policy. Disappointed! This is the second time. More

by Mira
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Aug 14, 2020 -

Mazda of Escondido responded

Mira, thank you for taking the time to share your excellent experience with Sean! We're glad to hear you're satisfied with your repair! Please do not hesitate to reach out to us when we can work with you down the road!

August 10, 2020

I had a great experience from the two guys in service helping me figure out a good plan on how I should go about my car issues with sensors on my door and truck ! More

by shareeminer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario , Noel
Aug 11, 2020 -

Mazda of Escondido responded

Thanks for the wonderful review! We're glad our team was able to assist you with your door sensors. Thanks for choosing us. Have a great day!

July 30, 2020

Traded in a leased CX5 for a new CX30 and Armando Huerta made the whole experience seamless and quick. This is our fifth time using Armando at Penske Mazda of Escondido, for a new vehicle, and he is the onl More

by Michelle A.
Recommend Dealer
Yes
Employees Worked With
Armando Huerta in Sales, Sean Weaver
Jul 31, 2020 -

Mazda of Escondido responded

Michelle, thank you for the positive feedback! We are delighted to know that you are a loyal customer and that you have had good experiences with us and with the help of Armando! We value your business and we are happy to have you a part of the Mazda of Escondido family!

July 19, 2020

Great Service !!! The parts department and service department are the best. Last week, going to an early Doctor Appt. we experienced a flat tire that destroyed the tir More

by steveandcate
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Jul 20, 2020 -

Mazda of Escondido responded

Thank you for the positive feedback! We are happy to know that you had a good experience with our Parts and Service Department and with the help of Paul. We are always here to help!

June 27, 2020

Great experience!Very helpful staff.Would definitely go back again they made the process very easy.The dealership has a very friendly and relaxed feel. More

by Silverstrings70
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Jun 28, 2020 -

Mazda of Escondido responded

Hi there, thank you for trusting us with something as personal as your vehicle! We are honored and delighted to learn you had such a great experience. Have a great rest of your weekend, and we invite you back anytime you need assistance.

June 16, 2020

Very prompt service. Paul was very personable and professional. Paul ran over my remote Key to get a battery change personally so I wouldn’t have to wait. He answered all questions to my satisfactio More

by Kimbrettchase
Recommend Dealer
Yes
Employees Worked With
Paul Starkey
Jun 17, 2020 -

Mazda of Escondido responded

Thank you for the amazing review. We will be sure to thank Paul for providing you with personable and professional service. Let us know if there is anything else we can help you with. We look forward to working with you again.

June 09, 2020

I recently scheduled a visit for my 2018 CX 5 to be serviced there with Mario. I got great service and the peice was reasonable for oio change/tire rotation/ air filters changed. More

by francisco.chavez81
Recommend Dealer
Yes
Employees Worked With
Mario
Jun 10, 2020 -

Mazda of Escondido responded

Thank you for the great review, Francisco. We will be sure to thank Mario for providing you with reasonable service for your 2018 CX-5. Let us know if there is anything else we can help you with. We look forward to working with you again.

May 18, 2020

Bought my car at Mazda of Escondido , service my car there as well . Excellent service is their standard . When my lease matures , I will lease another Mazda from them . More

by Mikecreel
Recommend Dealer
Yes
Employees Worked With
Anita...service mgr., Sean Weaver
May 19, 2020 -

Mazda of Escondido responded

Mike, thank you for taking the time to share your excellent service experience with Sean and Anita! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

May 12, 2020

Dealership was very helpful, offered me an uber or a loaner. They were also clean and cautious. It was a fast and quick service. Would recommend to anybody More

by DEACE
Recommend Dealer
Yes
Employees Worked With
Anita, Sean Weaver
May 13, 2020 -

Mazda of Escondido responded

We appreciate the recommendation. The safety of our customers is definitely important during this time. Thank you for your feedback. Please feel free to let us know if we can assist you with anything else. We are here to help!

May 11, 2020

Mazda of Escondido’s service department is awesome. My latest service was unscheduled (somewhat urgent due to a screw in a new tire) and they fit my CX5 into that day’s work. The service department staff More

by Mari_B
Recommend Dealer
Yes
Employees Worked With
Mario, Anita, Krista, Sean Weaver
May 12, 2020 -

Mazda of Escondido responded

Mari- Thank you for taking the time to write a review. We're glad to hear you are satisfied with the high level of customer service you received with Sean and with your repairs. We greatly appreciate your positive feedback, and we look forward to working with you again down the road!

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