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Mazda of Escondido

Escondido, CA

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rated
101 Reviews

1560 Auto Parkway N

Escondido, CA

92029

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Showing 101 reviews

December 23, 2020

Great service and courteous explanation of all dealings and features of the car. Javier arranged everything including the trade deal in a wonderfully understood and Efficient manner. More

by Cliff1935vl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier Ramirez , Sean Weaver
Dec 24, 2020 -

Mazda of Escondido responded

Hi there, thank you for the kind words with Javier! We hope you consider us again!

December 16, 2020

My experience at Mazda of Escondido was superb. They had the exact car I was looking for. The car had only 5 miles on the odometer. The deal was fair and transparent. It was no nonsense and straightforward. More

by SoCalTony
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Armando Huerta
Dec 16, 2020 -

Mazda of Escondido responded

Thank you so much for taking the time to share your feedback for us. We'll be sure to thank Armando for providing you with such a superb experience. We hope you enjoy your vehicle and feel free to reach out to our team at Mazda of Escondido if we can help again with anything else. Have a wonderful day!

December 01, 2020

Purchased RX8 15 years ago, I have always brought it into Mazda of Escondido for service. When repairs are needed or a recall occurs the job gets done. I did ask for a new oil pan gasket to be inserted. I wa More

by guy_parker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Dec 02, 2020 -

Mazda of Escondido responded

Thank you so much for your positive review for Mazda of Escondido! We truly appreciate your loyal business the past 15 years. If there is anything else we can help with, please do not hesitate to reach out!

November 26, 2020

We are repeat buyers at this dealership. Each time the buying experience went smoothly without any stress or tricks. They truly care about their customers. Next time you’re in the market for a car, whet More

by Brent.moore4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Howard and Armando , Sean Weaver
Nov 27, 2020 -

Mazda of Escondido responded

Thank you for the amazing review, Brent! We are happy to learn that we have earned your loyal business with our pressure-free and personable service. Your recommendation is truly appreciated; please come back at any time.

November 14, 2020

I couldn’t get car home without tire icon lighting up. Service guy said basically it was up to me to fix. Tires were rotated. More

by Dblaha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service guy unknown name
Nov 14, 2020 -

Mazda of Escondido responded

Hello, I regret to learn that you did not receive the level of service you expected and would like the opportunity to discuss your concerns regarding your recent tire rotation. Can you please send your contact information to me at aspears@penskeautomotive.com? I look forward to hearing from you. Anita Spears Service Manager aspears@penskeautomotive.com

Nov 14, 2020 -

Dblaha responded

Will do, I'm glad to have a conversation.

November 04, 2020

I LOVE this dealership! I just bought a CX-5 from them and I am very impressed with their professionalism and customer service. Ricardo was a great person to work with and I highly recommend him! More

by carlyndederick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricardo
Nov 05, 2020 -

Mazda of Escondido responded

Congrats on your CX-5. We will be sure to thank Ricardo for providing you with excellent service. We look forward to working with you again.

November 01, 2020

I have always been treated great at Mazda of Escondido that’s why I go there and continue to buy my cars and get my service at this location!! More

by Rena
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Everyone , Sean Weaver
Nov 02, 2020 -

Mazda of Escondido responded

Rena, thank you so much for your feedback! Sean and our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

October 19, 2020

Excellent fast service, Paul was very helpful. He got my car in with out an appt, and finished eith same day service. I was very satisfied. More

by Spongersd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul
Oct 19, 2020 -

Mazda of Escondido responded

Hello, thank you for the kind words with Paul! We're glad to hear your experience was positive. We hope to see you again.

October 19, 2020

Was able to make an appointment when I wanted it. Service was perfect and extremely timely! Very professional! Very satisfied! I’ll go again and again More

by mark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Starkey
Oct 19, 2020 -

Mazda of Escondido responded

Thank you for the kind words, Mark! We hope you consider us again in the future.

October 15, 2020

Good customer service, took time to understand my needs. Reached out to me as a first responder provided me with free oil change. Thank you for caring More

by Cynthia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anita , Sean Weaver
Oct 16, 2020 -

Mazda of Escondido responded

Cynthia, thank you for the positive review and rating! We are happy to know that you were provided with good customer service and we hope that you will continue to choose us as your dealership!

Oct 16, 2020 -

Cynthia responded

As always I have received great customer service from purchasing and service at Mazda Escondido. A huge shout out to Anita Spears in service to make what seemed impossible become possible!!!. Thank you again, with Blessings from above Cynthia

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