Mazda of Elk Grove - Service Center

Great Service on My Mazda CX5 On a Sunday evening my check engine light came on in my 2014 Mazda CX5. Took it in first thing Monday morning, worked with Lance to get the two issue On a Sunday evening my check engine light came on in my 2014 Mazda CX5. Took it in first thing Monday morning, worked with Lance to get the two issues diagnosed and with in just over an hour, the problem was located and a claim was made to my extended warranty company. An hour or so latter the claim was approved and they had a rental for me. They said that the car might need to be there for about 4-5 days. Got a call on Wednesday and the car was fixed and was ready to be picked up. The bill was amazing because of the extended warranty. BTW - the rental was a 2019 Nissan Rogue, that was very nice to drive. More

Mazda Elk Grove did a great job again! Chris always gives me excellent service. It's convienent to make the appointments online. Their newly remodeled dealership has a nice waiting area with charging ports. me excellent service. It's convienent to make the appointments online. Their newly remodeled dealership has a nice waiting area with charging ports. Everyone's so nice! More

Excellent experience that goes above and beyond at every turn, per usual. Chris was friendly and communicative, and the video they send of your car while its being serviced is a cool touch, too! turn, per usual. Chris was friendly and communicative, and the video they send of your car while its being serviced is a cool touch, too! More

Trustworthy Professionals I enjoy taking my car to Mazda Elk Grove because I always get friendly service where everything is explained well. I trust them and get a clean car af I enjoy taking my car to Mazda Elk Grove because I always get friendly service where everything is explained well. I trust them and get a clean car after service. More

I was telling the guy I should have a free oil change on my due bill due to reasons when I bought this car and he didn’t listen, but said this was my last service. I’m kind of upset since I was promise an o my due bill due to reasons when I bought this car and he didn’t listen, but said this was my last service. I’m kind of upset since I was promise an oil change when I bought the car. More

I always get my car maintenance here and usually get the full car inspection and and usually everything is checked, but they missed the brake inspection. I mean if you request for a full maintenance inspect full car inspection and and usually everything is checked, but they missed the brake inspection. I mean if you request for a full maintenance inspection doesn’t that include brakes as well? At my last maintenance the brakes were indicated yellow already and my brakes may have needed to changed, but they missed it this time. I mean isn’t safety an issue especially when it comes to brakes? I’m Disappointed because usually they’re pretty thorough. I contacted them back and made an appointment specifically to get the brake checked too and come to find out this morning, the appointment was canceled. I’m a bit disappointed Mazda EG. I waited 3 hours and requested an oil change and a full inspection along with other mini fixes this past Saturday and knowing that you guys have on records from my last maintenance that my brakes possibly needed to be changed but didn’t get inspected this time is upsetting. Its disappointing because you guys drop the ball this time. More

Great customer service and attention to detail as always. The atmosphere and attitude is why I drive twenty-five miles to give them my business. The atmosphere and attitude is why I drive twenty-five miles to give them my business. More

Very nice waiting area. The service video was helpful. The staff was very friendly. The coffee was good and it was that they offered snacks. The staff was very friendly. The coffee was good and it was that they offered snacks. More

Great service and constant communication while my care was at Mazda. Kyle Made My mundane chore Of bringing in a car for routine service much more bearable. was at Mazda. Kyle Made My mundane chore Of bringing in a car for routine service much more bearable. More

Went to Mazda for my new baby's first check up! Love Mazda for the complimentary service appointment. I have driven a Mazda now for 10 years and I'm a lover of the Mazda Mazda3! All I have to say is th Mazda for the complimentary service appointment. I have driven a Mazda now for 10 years and I'm a lover of the Mazda Mazda3! All I have to say is they always take good care of me....so.....Zoom Zoom! More