Mazda of Elk Grove - Service Center

Excellent experience that goes above and beyond at every turn, per usual. Chris was friendly and communicative, and the video they send of your car while its being serviced is a cool touch, too! turn, per usual. Chris was friendly and communicative, and the video they send of your car while its being serviced is a cool touch, too! More

Trustworthy Professionals I enjoy taking my car to Mazda Elk Grove because I always get friendly service where everything is explained well. I trust them and get a clean car af I enjoy taking my car to Mazda Elk Grove because I always get friendly service where everything is explained well. I trust them and get a clean car after service. More

I was telling the guy I should have a free oil change on my due bill due to reasons when I bought this car and he didn’t listen, but said this was my last service. I’m kind of upset since I was promise an o my due bill due to reasons when I bought this car and he didn’t listen, but said this was my last service. I’m kind of upset since I was promise an oil change when I bought the car. More

I always get my car maintenance here and usually get the full car inspection and and usually everything is checked, but they missed the brake inspection. I mean if you request for a full maintenance inspect full car inspection and and usually everything is checked, but they missed the brake inspection. I mean if you request for a full maintenance inspection doesn’t that include brakes as well? At my last maintenance the brakes were indicated yellow already and my brakes may have needed to changed, but they missed it this time. I mean isn’t safety an issue especially when it comes to brakes? I’m Disappointed because usually they’re pretty thorough. I contacted them back and made an appointment specifically to get the brake checked too and come to find out this morning, the appointment was canceled. I’m a bit disappointed Mazda EG. I waited 3 hours and requested an oil change and a full inspection along with other mini fixes this past Saturday and knowing that you guys have on records from my last maintenance that my brakes possibly needed to be changed but didn’t get inspected this time is upsetting. Its disappointing because you guys drop the ball this time. More

Great customer service and attention to detail as always. The atmosphere and attitude is why I drive twenty-five miles to give them my business. The atmosphere and attitude is why I drive twenty-five miles to give them my business. More

Very nice waiting area. The service video was helpful. The staff was very friendly. The coffee was good and it was that they offered snacks. The staff was very friendly. The coffee was good and it was that they offered snacks. More

Great service and constant communication while my care was at Mazda. Kyle Made My mundane chore Of bringing in a car for routine service much more bearable. was at Mazda. Kyle Made My mundane chore Of bringing in a car for routine service much more bearable. More

Went to Mazda for my new baby's first check up! Love Mazda for the complimentary service appointment. I have driven a Mazda now for 10 years and I'm a lover of the Mazda Mazda3! All I have to say is th Mazda for the complimentary service appointment. I have driven a Mazda now for 10 years and I'm a lover of the Mazda Mazda3! All I have to say is they always take good care of me....so.....Zoom Zoom! More

All the staff at the service dept, including Kyle ?and especially Lance in my most recent visit, are consumate professionals. Such a different experience from other car dealers in Sacramento!! especially Lance in my most recent visit, are consumate professionals. Such a different experience from other car dealers in Sacramento!! More

Friendly and very eager to fix the problem. Unfortunately, error from the original installation. Please don’t wash car if you can’t dry it all the way. Leaves water spots. Unfortunately, error from the original installation. Please don’t wash car if you can’t dry it all the way. Leaves water spots. More